Question 1

The social information processing model emphasizes objective core job characteristics.

Accepted Answer

A) True 
 B)False

Question 2

Briefly identify core job dimensions of the Job Characteristics Model and describe aspects of the model.

Accepted Answer

The five core job dimensions of the Job ...

Question 3

Job enlargement is a method that proposes to overcome the limitations of overspecialized work, such as boredom.

Accepted Answer

A) True 
 B)False

Question 4

Scientific management includes all of the following elements except:

Accepted Answer

A)   utilization of human capacity for ingenuity and thought.
B)   efficient use of labor to the economic benefit of the corporation.
C)   standardization and the narrow, explicit specification of task activities for workers.
D)   scientific selection and job placement of workers.E) B) and C)
F) All of the above

Question 5

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Accepted Answer

A) True 
 B)False

Question 6

Match the following:
-Social information processing

Accepted Answer

A)  Measures of core job characteristics
B)  Desire to grow and fully develop one's abilities
C)  Good feeling about one's job
D)  Job importance factors determined in part by social context of job
E)  Study of physical work environmentF) A) and D)
G) A) and E)

Question 7

A mobile platform of computer, telecommunication, and information technology and services is called a(n) :

Accepted Answer

A)   network.
B)   virtual office.
C)   office module.
D)   intranet.E) None of the above
F) A) and C)

Question 8

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This contradictory view reflects the understanding that jobs result from:

Accepted Answer

A)   integration.
B)   differentiation.
C)   goal setting.
D)   work variation.E) None of the above
F) B) and C)

Question 9

A shortcoming of scientific management is that:

Accepted Answer

A)   it doesn't bring about a close match of worker capabilities and demands of the job.
B)   it removes or reduces managerial authority of supervisors.
C)   it undervalues human capacity for thought and creativity.
D)   it only works in manufacturing settings.E) A) and B)
F) A) and C) C

Question 10

Match the following:
-Growth need strength

Accepted Answer

A)  Measures of core job characteristics
B)  Desire to grow and fully develop one's abilities
C)  Good feeling about one's job
D)  Job importance factors determined in part by social context of job
E)  Study of physical work environmentF) D) and E)
G) C) and D)

Question 11

Which of the following is NOT one of the core job characteristics of the Hackman model?

Accepted Answer

A)   Feedback from job itself
B)   Autonomy
C)   Interpersonal interaction
D)   Task identityE) A) and D)
F) All of the above

Question 12

Identify and briefly describe several recently developed alternative work patterns.

Accepted Answer

Employers provide a four-day work week w...

Question 13

A problem with job enrichment as a strategy for work design is that:

Accepted Answer

A)   it overemphasizes individual differences.
B)   it is based on a complex motivational theory.
C)   increasing variety has its motivational limits.
D)   it is based on an oversimplified motivational theory.E) A) and D)
F) C) and D)

Question 14

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Accepted Answer

A) True 
 B)False

Question 15

Match the following:
-Work simplification

Accepted Answer

A)  A designated set of tasks and work activities
B)  Purposeful activity in manufacturing a product or providing a service
C)  Detailed task specification and narrow job scope
D)  Vertical and horizontal job expansion
E)  A job design strategy requiring cross-trainingF) A) and C)
G) A) and B) C

Question 16

Telecommuting has been around since the 1970s.

Accepted Answer

A) True 
 B)False

Question 17

Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except:

Accepted Answer

A)   providing employees with timely and complete information needed for their work.
B)   making clear and unambiguous work assignments.
C)   designing machines and tasks with optimal response times and/or ranges.
D)   improving communication at shift change time.E) A) and B)
F) All of the above

Question 18

Which of the following are the three facets of autonomy according to recent studies conducted in Egypt aimed to disaggregate the work autonomy component of job design theory?

Accepted Answer

A)   Work method, work schedule, and work criteria autonomy
B)   Skill variety, task identity, and task significance
C)   Work complexity, time constraints, and outcome measurement
D)   Work variation, job rotation, and task significanceE) A) and D)
F) None of the above

Question 19

A negative outcome of the mechanistic approach to job design is:

Accepted Answer

A)   higher absenteeism.
B)   greater chance of errors.
C)   greater chance of mental overload and stress.
D)   higher financial costs due to changes.E) A) and B)
F) All of the above

Question 20

The basic building blocks of task-authority relationships in an organization are:

Accepted Answer

A)   authority-responsibility relationships.
B)   values.
C)   power and influence.
D)   jobs.E) All of the above
F) A) and D) D

Exam 14: Jobs and the Design of Work

The social information processing model emphasizes objective core job characteristics.

Correct AnswerverifiedShow Answer

Briefly identify core job dimensions of the Job Characteristics Model and describe aspects of the model.

Correct AnswerverifiedThe five core job dimensions of the Job ...View AnswerShow Answer

Job enlargement is a method that proposes to overcome the limitations of overspecialized work, such as boredom.

Correct AnswerverifiedShow Answer

Scientific management includes all of the following elements except:

Correct AnswerverifiedShow Answer

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Correct AnswerverifiedShow Answer

Match the following: -Social information processing

Correct AnswerverifiedShow Answer

A mobile platform of computer, telecommunication, and information technology and services is called a(n) :

Correct AnswerverifiedShow Answer

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This contradictory view reflects the understanding that jobs result from:

Correct AnswerverifiedShow Answer

A shortcoming of scientific management is that:

Correct AnswerverifiedC

Match the following: -Growth need strength

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the core job characteristics of the Hackman model?

Correct AnswerverifiedShow Answer

Identify and briefly describe several recently developed alternative work patterns.

Correct AnswerverifiedEmployers provide a four-day work week w...View AnswerShow Answer

A problem with job enrichment as a strategy for work design is that:

Correct AnswerverifiedShow Answer

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Correct AnswerverifiedShow Answer

Match the following: -Work simplification

Correct AnswerverifiedC

Telecommuting has been around since the 1970s.

Correct AnswerverifiedShow Answer

Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except:

Correct AnswerverifiedShow Answer

Which of the following are the three facets of autonomy according to recent studies conducted in Egypt aimed to disaggregate the work autonomy component of job design theory?

Correct AnswerverifiedShow Answer

A negative outcome of the mechanistic approach to job design is:

Correct AnswerverifiedShow Answer

The basic building blocks of task-authority relationships in an organization are:

Correct AnswerverifiedD

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The five core job dimensions of the Job ...
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C

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Employers provide a four-day work week w...
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C

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D