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Exam 10: Human Resources,job Design,and Work Measurement

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Question 21

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Which of the following best describes mutual commitment in an organization?

A) an instance in which management is committed to the employees and the employees are committed to management
B) both management and the employees are committed to the same objective
C) both management and the employees are committed,but to different objectives
D) management obtains the commitment of the employees to a stated objective
E) both management and the employees can rely on each other

F) None of the above
G) B) and E)

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Question 22

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"Designed to show economy of motion by pointing out waste motion and idle time" describes

A) a flow diagram.
B) an activity chart.
C) an operations chart.
D) a pareto chart.
E) fishbone diagram.

F) A) and B)
G) D) and E)

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Question 23

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Technology,location,and layout decisions are all possible constraints on the human resource strategy.

Management and labour share the labour cost reductions in which of these compensation schemes?

Which of the following is not an analytical target of methods analysis?

Two uses of labour standards are to determine the labour content of items produced and to determine staffing needs.

Standard time may be less than average observed time.

A grocery store is trying to determine how many checkouts per hour its cashiers should perform.The checkout consists of three components;checking,bagging,and payment.A cashier was rated as 80%,120%,and 95% on the three different components respectively.If a stopwatch timed her as averaging 20 seconds for each component and the store wants a 10% allowance calculate the total standard time.

Standard time is always greater than normal time,due to the inclusion of allowances for personal time,delay,and fatigue.

Hackman and Oldham's five desirable characteristics of job design include job significance and autonomy.

Explain in broad terms,not fine detail,using a sentence or two,what is meant by a "classical stopwatch study."

The two most basic policies associated with employment stability are

The purpose of labour standards is to accurately define the skills required to complete a job.

An operations chart,or right-hand/left-hand chart,points out wasted motion and idle time.

To maximize team effectiveness,managers need to do more then just form teams.What should managers do to maximize team effectiveness?

Most unions do not accept the use of predetermined time standards.

A time study is being conducted to determine the standard time for a job that is made up of several elements.This standard time requires as input(s)

Job rotation is an example of

Which of the following statements describes job rotation?

________ showed that there is a dynamic social system in the workplace.