Question 1

Which is NOT true regarding differences between goods and services?

Accepted Answer

A)  Tangible goods are generally produced and consumed simultaneously; services are not.
B)  Most goods are common to many customers; services are often unique to the final customer.
C)  Services tend to have a more inconsistent product definition than goods.
D)  Services tend to have higher customer interaction than goods.
E)  None,i.e.,all of the above are true.F) B) and C)
G) All of the above

Question 2

The Dulac Box plant produces wooden packing boxes to be used in the local seafood industry.Current operations allow the company to make 500 boxes per day,in two 8-hour shifts (250 boxes per shift).The company has introduced some small changes in equipment,and conducted appropriate job training,so that production levels have risen to 300 boxes per shift.These changes did not require any change in the amount of capital spending or energy use.What is the firm's new labor productivity?

Accepted Answer

600 boxes per day / ...

Question 3

________ is the total of all outputs produced by the transformation process divided by the total of the inputs.

Accepted Answer

Multifacto...

Question 4

All of the following decisions fall within the scope of operations management EXCEPT for:

Accepted Answer

A)  creating the company income statement.
B)  design of goods and services.
C)  location strategy.
D)  managing quality.
E)  human resources and job design.F) A) and B)
G) B) and D)

Question 5

Which of the following influences layout design?

Accepted Answer

A)  inventory requirements
B)  capacity needs
C)  personnel levels
D)  technology
E)  All of the above influence layout decisions.F) A) and B)
G) A) and E)

Question 6

The largest contributor to productivity increases is ________,estimated to be responsible for ________ of the annual increase.

Accepted Answer

A)  management; over one-half
B)  Mr.Deming; one-half
C)  labor; two-thirds
D)  capital; 90%
E)  technology; over one-halfF) A) and E)
G) B) and E)

Exam 1: Operations and Productivity

Which of the following influences layout design?

Correct Answer
verified

Which is NOT true regarding differences between goods and services?

Correct Answer
verified

The largest contributor to productivity increases is ,estimated to be responsible for of the annual increase.

Correct Answer
verified

Correct Answer
verified
600 boxes per day / ...
View Answer

________ is the total of all outputs produced by the transformation process divided by the total of the inputs.

Correct Answer
verified
Multifacto...
View Answer

All of the following decisions fall within the scope of operations management EXCEPT for:

Correct Answer
verified

Exam 1: Operations and Productivity

Which of the following influences layout design?

Correct AnswerverifiedShow Answer

Which is NOT true regarding differences between goods and services?

Correct AnswerverifiedShow Answer

The largest contributor to productivity increases is ________,estimated to be responsible for ________ of the annual increase.

Correct AnswerverifiedShow Answer

Correct Answerverified600 boxes per day / ...View AnswerShow Answer

________ is the total of all outputs produced by the transformation process divided by the total of the inputs.

Correct AnswerverifiedMultifacto...View AnswerShow Answer

All of the following decisions fall within the scope of operations management EXCEPT for:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

The largest contributor to productivity increases is ,estimated to be responsible for of the annual increase.

Correct Answer
verified

Correct Answer
verified
600 boxes per day / ...
View Answer

Correct Answer
verified
Multifacto...
View Answer

Correct Answer
verified