Question 1

When it comes to problem solving,cultural diversity can provide companies with a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following,if true,would support reshoring as a strategy for a U.S.firm?

Accepted Answer

A)  Rising labor costs overseas
B)  Increasing wage costs in the United States
C)  Increasing public support for offshoring in the United States
D)  Improving health and safety requirements overseas
E)  Decreasing cost of living overseasF) B) and D)
G) C) and D)

Question 3

Which competency is an HR professional said to have if he is able to act personally and professionally with integrity and accountability?

Accepted Answer

A)  Critical evaluation
B)  Consultation
C)  Business acumen
D)  Communication
E)  Ethical practiceF) A) and E)
G) B) and C)

Question 4

In high-performance work systems,

Accepted Answer

A)  previously established boundaries between employees and customers remain intact.
B)  managers and employees work together,while vendors and suppliers work independently.
C)  line employees are trained to specialize in individual tasks.
D)  employees do not communicate directly with suppliers and customers.
E)  line employees interact frequently with quality experts and engineers.F) A) and B)
G) B) and E)

Question 5

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal,state,and local laws?

Accepted Answer

A)  Vision and mission of human resources
B)  Managing the human resource environment
C)  Acquiring and preparing human resources
D)  Compensating human resources
E)  Assessment and development of human resourcesF) A) and E)
G) A) and D)

Question 6

Which of the following is true about the product line administrative services and transactions?

Accepted Answer

A)  It deals with implementation of business plans and talent management.
B)  It emphasizes knowing the business and exercising influence.
C)  It emphasizes the knowledge of HR and of the business and competition.
D)  It contributes to the business strategy based on considerations of business capabilities.
E)  It deals with functions such as compensation,hiring,and staffing.F) C) and D)
G) A) and E)

Question 7

Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

Accepted Answer

A)  Vision and mission of human resources
B)  Managing the human resource environment
C)  Acquiring and preparing human resources
D)  Compensating human resources
E)  Assessment and development of human resourcesF) None of the above
G) C) and E)

Question 8

As part of updating the HR resources available to employees and managers,Tyree creates an intranet of useful materials that include performance evaluation metrics.This is an example of an HR dashboard.

Accepted Answer

A) True 
 B)False

Question 9

First State is faced with a decision to hire part-time employees or more full-time employees.Management has heard that part-time employee make the job easier to fill but take longer to train.On the other hand,it is easier to terminate full-time employees.

Accepted Answer

A) True 
 B)False

Question 10

Google employs the practice of team building and rewards ideas that are outside the box.They are likely to have ________ compared to a company with low engagement.

Accepted Answer

A)  lower retention
B)  lower empowerment
C)  poorer customer service
D)  lower productivity
E)  lower turnoverF) A) and D)
G) All of the above E

Question 11

Sampson Lighting was struggling to make a quality product and meet its payroll.The costs for labor were too high.They visited several countries and then decided to move the production side of the business.This is called

Accepted Answer

A)  insourcing.
B)  offshoring.
C)  reshoring.
D)  onshoring.
E)  homesourcing.F) C) and D)
G) A) and C) B

Question 12

Che was being recruited by a competitor due to her success at her current company in getting several new patents.This is an example of ________ capital.

Accepted Answer

A)  social
B)  customer
C)  human
D)  intellectual
E)  financialF) C) and D)
G) A) and B) D

Question 13

Which of the following is true of a balanced scorecard?

Accepted Answer

A)  It indicates the value of a company based on its competitive demands.
B)  It depicts a company from the perspective of internal and external customers.
C)  It measures a company's performance based on the business strategy adopted by it.
D)  It should not be used to link HRM activities and a company's business strategy.
E)  It guides companies to increase the time spent on new product and service development.F) None of the above
G) A) and C)

Question 14

When BP Oil provided funds to clean up the oil spill in the Gulf of Mexico,they were recognizing the importance of

Accepted Answer

A)  a balanced scorecard approach
B)  performance management
C)  total quality management
D)  social responsibility
E)  cultural responsibilityF) A) and C)
G) B) and E)

Question 15

Which of the following is a prediction about legal issues regarding employment in the United States?

Accepted Answer

A)  The emphasis on eliminating discrimination is likely to end.
B)  The focus will turn away from pre-employment tests.
C)  There will be less focus on criminal background screening.
D)  There are likely to be fewer challenges to race discrimination.
E)  There will be less emphasis on discrimination against veterans.F) A) and B)
G) B) and E)

Question 16

Evidence-based HR refers to the demonstration that human resource practices have no impact on the company's bottom line or key stakeholders.

Accepted Answer

A) True 
 B)False

Question 17

A company competing through sustainability is likely to

Accepted Answer

A)  place increased value on tangible assets.
B)  avoid social and environmental responsibilities.
C)  emphasize productivity more than quality.
D)  adapt badly to changes in the labor force.
E)  provide high-quality products and services.F) C) and D)
G) D) and E)

Question 18

Which of the following arguments emphasizes that reactions should be faster and cost less?

Accepted Answer

A)  System flexibility argument
B)  Marketing argument
C)  Employee attraction and retention argument
D)  Problem-solving argument
E)  Creativity argumentF) B) and D)
G) C) and D)

Question 19

Which of the following is a characteristic of Millennials?

Accepted Answer

A)  They are not comfortable with using computers and the Internet.
B)  They are pessimistic and cynical.
C)  They have low levels of self-esteem.
D)  They are eager to learn,work,and please.
E)  They are not narcissistic.F) A) and E)
G) B) and E)

Question 20

Which of the following is true of virtual teams?

Accepted Answer

A)  They are typically situated in the same location.
B)  They usually work in the same time zone.
C)  They can work well without relying on technology.
D)  They do not include partnership with competitors.
E)  They combine top talent to solve tough challenges.F) C) and D)
G) A) and E)

Exam 1: Human Resource Management: Gaining a Competitive Advantage

When it comes to problem solving,cultural diversity can provide companies with a competitive advantage.

Correct AnswerverifiedShow Answer

Which of the following,if true,would support reshoring as a strategy for a U.S.firm?

Correct AnswerverifiedShow Answer

Which competency is an HR professional said to have if he is able to act personally and professionally with integrity and accountability?

Correct AnswerverifiedShow Answer

In high-performance work systems,

Correct AnswerverifiedShow Answer

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal,state,and local laws?

Correct AnswerverifiedShow Answer

Which of the following is true about the product line administrative services and transactions?

Correct AnswerverifiedShow Answer

Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

Correct AnswerverifiedShow Answer

As part of updating the HR resources available to employees and managers,Tyree creates an intranet of useful materials that include performance evaluation metrics.This is an example of an HR dashboard.

Correct AnswerverifiedShow Answer

First State is faced with a decision to hire part-time employees or more full-time employees.Management has heard that part-time employee make the job easier to fill but take longer to train.On the other hand,it is easier to terminate full-time employees.

Correct AnswerverifiedShow Answer

Google employs the practice of team building and rewards ideas that are outside the box.They are likely to have ________ compared to a company with low engagement.

Correct AnswerverifiedE

Sampson Lighting was struggling to make a quality product and meet its payroll.The costs for labor were too high.They visited several countries and then decided to move the production side of the business.This is called

Correct AnswerverifiedB

Che was being recruited by a competitor due to her success at her current company in getting several new patents.This is an example of ________ capital.

Correct AnswerverifiedD

Which of the following is true of a balanced scorecard?

Correct AnswerverifiedShow Answer

When BP Oil provided funds to clean up the oil spill in the Gulf of Mexico,they were recognizing the importance of

Correct AnswerverifiedShow Answer

Which of the following is a prediction about legal issues regarding employment in the United States?

Correct AnswerverifiedShow Answer

Evidence-based HR refers to the demonstration that human resource practices have no impact on the company's bottom line or key stakeholders.

Correct AnswerverifiedShow Answer

A company competing through sustainability is likely to

Correct AnswerverifiedShow Answer

Which of the following arguments emphasizes that reactions should be faster and cost less?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of Millennials?

Correct AnswerverifiedShow Answer

Which of the following is true of virtual teams?

Correct AnswerverifiedShow Answer

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E

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B

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D

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