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Which of the following is a consumer market demographic dimension?


A) Sex.
B) Age.
C) Occupation.
D) Education.
E) All of these are examples of a consumer market demographic dimension.

F) B) and D)
G) C) and E)

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______________ segmenting dimensions are those which actually affect a person's purchase of a specific product type or brand in a product-market.


A) Operational
B) Qualifying
C) Customer-related
D) Determining
E) Situation-related

F) None of the above
G) B) and D)

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Qualifying dimensions are those that actually affect the customer's purchase of a specific brand in a product-market.

A) True
B) False

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The combined target market approach involves segmenting the market and choosing two or more segments, then treating each as a separate target market needing a different marketing mix.

A) True
B) False

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A "market" consists of:


A) customers who are willing to exchange something of value.
B) a group of potential customers with similar needs.
C) sellers offering various ways of satisfying customer needs.
D) all of these are correct.

E) A) and D)
F) None of the above

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One of the difficult things about segmenting is that not every customer will neatly fit into some market segment.

A) True
B) False

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A food processor considering snack-food opportunities identified three possible market segments and gave them "nicknames": the dieters, health faddists, and nutrition-conscious parents. It developed a marketing mix around a line of good tasting, nutritious children's snacks. The firm is apparently


A) relying on cluster analysis techniques.
B) using a multiple target market approach.
C) using a single target market approach.
D) using a combined target market approach.
E) ignoring the criteria that good market segments should be operational.

F) All of the above
G) A) and E)

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Which of the following is a BEHAVIORAL segmenting dimension?


A) Needs.
B) Region of the world or country.
C) Income.
D) Education.
E) Ethnicity.

F) A) and C)
G) A) and E)

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Market segmentation says that target marketers should develop one good marketing mix aimed at a fairly large market.

A) True
B) False

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Which of the following is a consumer market demographic dimension?


A) Income distribution.
B) Stage in family life cycle.
C) Family size.
D) Ethnic group.
E) All of these are examples of a consumer market demographic dimension.

F) A) and B)
G) A) and C)

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When a company segments its business customers on the basis of whether or not they require contract bids over the Internet, what segmenting dimension is this company using?


A) Kind of relationship.
B) Demographics.
C) Type of customer.
D) How customer will use product.
E) Purchasing methods.

F) B) and D)
G) B) and C)

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The main difference between naming broad product-markets and market segmentation is:


A) naming is a computerized process, while segmentation requires more thought.
B) naming is concerned with customers, while segmentation is concerned with product features.
C) naming involves breaking down markets, while segmentation involves aggregating customers with similar needs.
D) naming involves looking for similarities, while segmentation involves looking for differences.
E) None of these alternatives is correct.

F) B) and E)
G) A) and D)

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Combiners


A) look at various submarkets for differences rather than similarities.
B) try to increase the size of their target markets by merging two or more segments.
C) aim at one or more market segments and offer each different marketing mixes.
D) have decided to sacrifice profits for sales volume.
E) aim at one submarket with a specialized marketing mix.

F) B) and E)
G) B) and D)

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A generic market is one in which


A) products from different industries compete for customers by trying to satisfy the same basic need.
B) no firm can establish a competitive advantage.
C) a number of firms are all offering new or improved products in an effort to increase sales.
D) one seller has a patent for a superior product and other competitors imitate the leader with inferior products.
E) None of these alternatives is true.

F) C) and E)
G) C) and D)

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Which of the following is NOT part of a product-market definition?


A) information about consumer needs
B) information about the final customer (or user) of the product
C) information about which specific retailers will sell the product
D) a description of the type of product
E) All of these should be included in a product-market definition.

F) A) and E)
G) A) and C)

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Deciding whether a group of customers should be included in a target market is the purpose of _____ dimensions.


A) behavioral
B) demographic
C) determining
D) qualifying
E) geographic

F) C) and E)
G) A) and B)

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Segmenting in international markets can be more challenging than segmenting in domestic markets because:


A) There is less diversity in the key segmenting dimensions.
B) There is often more data available about key segmenting dimensions.
C) Critical data is often less available and less dependable.
D) None of these is a good choice.

E) A) and B)
F) None of the above

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Watson's Bakery found five different market segments among customers for its bakery goods. When developing a market-oriented strategy, the marketing manager used a ____ approach, putting two target markets together and developing a single marketing mix that would meet the needs of the new larger segment.


A) particular target market
B) multiple target market
C) combined target market
D) product-market target market
E) specialty targeting

F) A) and E)
G) D) and E)

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According to the text, segmenting should be viewed as a(n) ______________ process.


A) assorting
B) mechanical, nonjudgmental
C) "clustering" or aggregating
D) "breaking apart" or disaggregating
E) combining

F) B) and E)
G) A) and E)

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Having segmented its broad product-market, Blue Chip, Inc. feels that three segments are similar enough that--together--they can be treated as one large target market and offered the same marketing mix. Blue Chip, Inc. is following the ______________ approach.


A) mass marketing
B) multiple target market
C) combined target market
D) single target market
E) None of these alternatives is correct.

F) All of the above
G) B) and D)

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