Question 1

Receiving the goods is followed by ________ in the procure-to-pay process.

Accepted Answer

A)   settling the payment
B)   negotiating the price and terms
C)   issuing the purchase order
D)   creating the order
E)   receiving the invoiceF) B) and E)
G) C) and D)

Question 2

In the procure-to-pay process,the negotiation of price and terms is followed by ________.

Accepted Answer

A)   settling the payment
B)   creating the customer record
C)   issuing the purchase order
D)   receiving the goods
E)   receiving the invoiceF) B) and E)
G) B) and D)

Question 3

Outbound logistics activities focus on the ________.

Accepted Answer

A)   processing of orders
B)   distribution of end products within the order-to-cash business process
C)   pricing of goods and services
D)   transformation of raw materials into end products
E)   receiving and stocking of raw materials,parts,and productsF) B) and C)
G) A) and B)

Question 4

Enterprise resource planning extended components support internal operations such as financial management,operations management,and human resource management.

Accepted Answer

A) True 
 B)False

Question 5

Why do organizations need integrated enterprise systems?

Accepted Answer

Companies can gain several advantages by...

Question 6

A system that communicates across organizational boundaries is sometimes referred to as a(n) ________.

Accepted Answer

A)   legacy system
B)   interorganizational system
C)   intraorganizational system
D)   internally focused system
E)   stand-alone systemF) B) and E)
G) C) and E)

Question 7

Using service-oriented architecture,business processes are broken down into individual components that are designed to achieve the desired results for the service consumer.

Accepted Answer

A) True 
 B)False

Question 8

The order-to-cash process entails subprocesses such as price and terms negotiations,issuing of the purchase order,receiving the goods,and receiving and paying the invoice.

Accepted Answer

A) True 
 B)False

Question 9

An online retailer has finished creating a customer record.What would be the next step for the retailer in an order-to-cash process?

Accepted Answer

A)   create order
B)   allocate stock
C)   pick,pack,and ship
D)   prepare and send invoice
E)   check customer's creditworthinessF) A) and E)
G) C) and E)

Question 10

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Accepted Answer

A) True 
 B)False

Question 11

Briefly explain enterprise resource planning core components.

Accepted Answer

Enterprise resource planning (ERP)core c...

Question 12

Which of the following is true regarding enterprise resource planning (ERP) ?

Accepted Answer

A)   It stores data in different locations.
B)   It is an older version of materials requirement planning.
C)   It helped in developing the manufacturing resource planning package.
D)   Stand-alone applications are a developed version of ERP.
E)   It makes the process of sharing information between business activities easier.F) C) and D)
G) A) and C)

Question 13

How is business process management similar to quality improvement approaches such as total quality management?

Accepted Answer

A)   They are intended to be cross-functional approaches to improve an organization.
B)   They focus on radical redesign and drastic improvement of processes.
C)   They focus on incremental change of processes.
D)   They focus on the activities typically occurring at the operational level of the organization.
E)   They focus on providing capabilities for discovering "hidden" predictive relationships while conducting a forecast.F) B) and D)
G) None of the above

Question 14

Internally focused systems coordinate business processes with customers,suppliers,and business partners.

Accepted Answer

A) True 
 B)False

Question 15

A system that communicates across organizational boundaries is sometimes referred to as an interorganizational system (IOS).

Accepted Answer

A) True 
 B)False

Question 16

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of those areas?

Accepted Answer

A)   supply chain management
B)   risk management
C)   technology management
D)   communication management
E)   systems managementF) A) and E)
G) C) and E)

Question 17

Legacy systems can prove problematic when information from multiple departmental systems is required to support business processes and decision making.Which of the following is most similar to the above scenario?

Accepted Answer

A)   Chuck's is a retail chain that has an inventory management system which is tied to an RFID system.This system notifies Chuck's managers when the inventory in its stores falls below a certain level.
B)   Quick Software Solutions has an automated system to track employee absence.It also uses a non-automated system like attendance registers that employees sign every day.This information is updated to Quick's database management system on a weekly basis.
C)   Nuok Tires supplies its products to Fresto,an automobile manufacturer.Nuok Tires' factories are located close to Fresto's factories to minimize transportation costs.
D)   Fender,a guitar manufacturer,allows customers to design their guitars online.Potential buyers need to send the design with the order to receive their customized guitars.
E)   Jsutmi successfully pursues a just-in-time inventory system.Recently,however,it has not been able to meet demand due to labor problems.F) A) and C)
G) All of the above

Question 18

Packaged software is ________.

Accepted Answer

A)   highly useful for standardized,repetitive tasks
B)   developed exclusively for a specific organization
C)   unique to a particular business or organization
D)   an application that needs to be maintained internally when changes are required
E)   used to accommodate a customer's particular preferences and expectationsF) None of the above
G) A) and C)

Question 19

Which of the following is a core activity?

Accepted Answer

A)   human resource activities
B)   technology development
C)   operations and manufacturing
D)   administrative activities
E)   infrastructure activitiesF) B) and D)
G) B) and C)

Question 20

Enterprise resource planning replaces stand-alone applications by providing various modules based on a common database and similar application interfaces that service the entire enterprise rather than portions of it.

Accepted Answer

A) True 
 B)False

Exam 7: Enhancing Business Processes Using Enterprise Information Systems

How is business process management similar to quality improvement approaches such as total quality management?

Correct AnswerverifiedShow Answer

Internally focused systems coordinate business processes with customers,suppliers,and business partners.

Correct AnswerverifiedShow Answer

Which of the following is a core activity?

Correct AnswerverifiedShow Answer

Why do organizations need integrated enterprise systems?

Correct AnswerverifiedCompanies can gain several advantages by...View AnswerShow Answer

The order-to-cash process entails subprocesses such as price and terms negotiations,issuing of the purchase order,receiving the goods,and receiving and paying the invoice.

Correct AnswerverifiedShow Answer

Receiving the goods is followed by ________ in the procure-to-pay process.

Correct AnswerverifiedShow Answer

Briefly explain enterprise resource planning core components.

Correct AnswerverifiedEnterprise resource planning (ERP)core c...View AnswerShow Answer

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Correct AnswerverifiedShow Answer

Enterprise resource planning replaces stand-alone applications by providing various modules based on a common database and similar application interfaces that service the entire enterprise rather than portions of it.

Correct AnswerverifiedShow Answer

Legacy systems can prove problematic when information from multiple departmental systems is required to support business processes and decision making.Which of the following is most similar to the above scenario?

Correct AnswerverifiedShow Answer

Which of the following is true regarding enterprise resource planning (ERP) ?

Correct AnswerverifiedShow Answer

Packaged software is ________.

Correct AnswerverifiedShow Answer

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of those areas?

Correct AnswerverifiedShow Answer

A system that communicates across organizational boundaries is sometimes referred to as a(n) ________.

Correct AnswerverifiedShow Answer

A system that communicates across organizational boundaries is sometimes referred to as an interorganizational system (IOS).

Correct AnswerverifiedShow Answer

Enterprise resource planning extended components support internal operations such as financial management,operations management,and human resource management.

Correct AnswerverifiedShow Answer

An online retailer has finished creating a customer record.What would be the next step for the retailer in an order-to-cash process?

Correct AnswerverifiedShow Answer

Using service-oriented architecture,business processes are broken down into individual components that are designed to achieve the desired results for the service consumer.

Correct AnswerverifiedShow Answer

In the procure-to-pay process,the negotiation of price and terms is followed by ________.

Correct AnswerverifiedShow Answer

Outbound logistics activities focus on the ________.

Correct AnswerverifiedShow Answer

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Companies can gain several advantages by...
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Enterprise resource planning (ERP)core c...
View Answer

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Correct Answer
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