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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 81

Multiple Choice

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A newer form of performance appraisal is called the ___________ because it encourages feedback from all around the employee including those who report to him/her.

A) 360-degree review
B) roundabout assessment
C) environmental review
D) multilevel assessment

E) B) and D)
F) All of the above

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Question 82

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Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

A) True
B) False

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Question 83

Multiple Choice

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As a project manager for a large construction company,Tyler decided to make the performance appraisal process as painless as possible for his work crew.He spent a considerable amount of time creating performance standards he felt were reasonable,and after six months time,he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set.Some employees were sent to vestibule training,and one even got a promotion with additional compensation.What did Tyler fail to do correctly?

Which of the following statements describes the relationship between employee training and employee development?

Union rules and company policies can make the recruitment process more difficult.

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs.

One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Business Week.

When workers are a part of a team their compensation should be:

Companies place a considerable amount of attention on compensation plans because:

Part-time workers,seasonal workers and independent contractors are all examples of contingent workers.

An important U.S.government organization charged with setting human resource management guidelines is:

Janey worked in the student bookstore of a community college.The store was quite large and offered a variety of food items and paraphernalia besides books and school supplies.Although she liked the retail atmosphere,there was little opportunity for advancement because the three persons in management positions were doing well in their jobs and not planning to retire very soon.When the College opened a new branch,Janey seized the opportunity to be reassigned to the new location and manage the smaller operation.Her change was not a promotion,it was considered a(n) _________,however,it served to improve her morale because she was performing more tasks and had greater responsibility than at the previous bookstore.

Liz hired Max Maxwell right out of college! Max had brought a lot to the plate at the Brooklyn Sporting Goods firm where Liz served as Marketing Director over the baseball,basketball,and hockey lines.Yesterday,Max submitted his resignation after only one year on the job,and disclosed that he is leaving sporting goods and taking a job in Canada where he will be marketing a hockey arena.Liz is beside herself and has decided to personally conduct an exit interview.In evaluating this situation,you agree that Liz is probably the best person to conduct this interview.

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

A disadvantage of flextime plans is that they often:

Lani wants to know how many workers in her company have certain specialized skills and have received training to update their qualifications within the past year.She could use a human resource inventory to help her find this type of information.

Mollie Herndon is an office manager at Beaux Neaux Legal Services.The company's top management recently announced it was adopting a 360-degree review process as part of the performance appraisals of its office managers.Once this policy goes into effect,Mollie can expect her evaluations to include feedback from both the managers above her and the employees she supervises.

Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement.The program is enforced by the Equal Employment Opportunity Commission.Laura was hired through a(n) ____________ program.

A performance appraisal is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions,compensation,additional training,or firing.

Reggie is learning to be a carpenter by working alongside experienced carpenters.After one more year of successful training,his union will classify Reggie as a journeyman.Reggie is participating in an apprenticeship program.