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Exam 12: Dealing With Employee-Management Issues and Relationships

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Question 91

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The __________ sets the tone and clarifies the terms and conditions under which labor and management agree to function over a specific period of time.

A) negotiated labor-management agreement
B) right-to-work agreement
C) open shop agreement
D) bargaining zone

E) A) and D)
F) A) and B)

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Question 92

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In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

A) True
B) False

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Question 93

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During its early years,the AFL tried to expand as rapidly as possible by recruiting both skilled and unskilled workers.

A few years back,west coast dockworkers were locked out of their jobs in 29 west coast ports.Because many consumer goods used in the U.S.are transported from Asia to the U.S.through these ports,the lockout could have damaged the U.S.economy and security if allowed to continue.The President ordered the dockworkers back to work and both sides were ordered back to the bargaining table.Which of the following statements is the most accurate conclusion about the outcome of the labor dispute between the dockworkers union and shipping companies on the west coast? The dispute between the dockworkers and shipping companies showed that:

Which of the following statements about drug users is a claim made by the National Institute on Drug Abuse?

The Equal Pay Act of 1963 required companies to provide equal pay to men and women who perform the same job.

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

Despite a 1938 Supreme Court ruling allowing their use,___________ were seldom used by management during labor-management disputes until the 1980s.

As an employee of the human resource department of a major corporation,you are concerned about the potential costs of drug abuse.You are contemplating testing employees for substance abuse.Before adopting such tests,you should know that:

Labor unions and management hope to resolve issues through collective bargaining.Each side comes to the table with a range of options they are willing to consider - some more appealing than others.All options that each will consider fall within the ________________.

The ability of unions to achieve key goals in the future will depend on their ability to:

During the 1920s and early 1930s the Dallas Sheet Metal Shop was able to prevent workers from forming a union by requiring them to sign an employment contract in which they agreed not to join a union as a condition of employment.Dallas was making use of:

The Taft-Hartley Act made the union shop agreement illegal in all states.

The union movement in the United States was an outgrowth of the economic transition caused by the:

Mini-Case The workers at Endrun Corporation are not affiliated with a union.Until recently,the workers felt they were well paid and treated fairly by the company,so they had little interest in seeking union representation.However,worker morale at Endrun has declined steadily since the board of directors fired the old CEO last year and replaced him with Ty Runt,a no-nonsense,autocratic manager with a reputation for cutting costs.As soon as he took over,Ty fired other members of the old top management team and replaced them with people who shared his views.Together,the new management team made a series of moves that did not sit well with Endrun's workers.First,they announced changes in work procedures designed to speed up the production line.Many workers complained that the new methods cut corners and were unsafe,but management refused to listen.A few months after changing work methods,the company told workers that it was reducing their health benefits.This led to even greater worker unrest.Finally,just a few weeks ago,workers received word that the wages of all production line employees would be cut by 6 percent.Many employees felt this was the last straw,especially since the company's board of directors recently approved big salary increases and more lucrative stock option plans for Ty and his management team.A spokesperson for the board explained that the raises were justified because of the management team's "outstanding efforts to reduce costs,increase productivity,and improve the company's profits." Several disgruntled employees,led by Ima Striker and Boyd Cotter,now believe it is time to obtain union representation.Top managers at the company have hinted that workers who actively participate in the union campaign may be among the first workers laid off if the company decides to downsize.Ima and Boyd are not intimidated by these management threats."I wish we didn't have to do this," Ima recently told many of her fellow workers at the plant."But someone has to stop Ty Runt and his team from ruining our jobs." -The steps Ima,Boyd and their fellow workers must take to get the union legally recognized as the authorized bargaining agent are parts of the __________ process.

In a(n) _______,all of the members are skilled specialists in a particular trade.

A union shop agreement is illegal in states that have passed right-to-work laws.

A(n) ___________ is a union official who works permanently in an organization and represents employee interests on a daily basis.

In the early years,there were power struggles among the larger national unions.Leaders recognized that there was power in numbers.After the passage of the Taft-Hartley Act in 1947,

Bob believes that management is treating him unfairly because of his efforts to organize a vote for union representation.Which organization should Bob contact to report his concerns?