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In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

A) True
B) False

Correct Answer

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The late Peter Drucker,one of 20th century's leading management consultants was very critical of the exorbitant compensations that some CEOs were getting.

A) True
B) False

Correct Answer

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According to business observers,which of the following is a reason for labor's decline?


A) Shifts from service to manufacturing industries
B) Decline in part-time work
C) Labor's success in seeing issues it championed become law
D) Increased local competition

E) A) and D)
F) All of the above

Correct Answer

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The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

A) True
B) False

Correct Answer

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From a work-related perspective,elder care providers may require _____________ as part of their job.


A) mini-van ownership
B) medicare options
C) flextime,job sharing,and telecommuting
D) distance learning classes

E) All of the above
F) A) and D)

Correct Answer

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During the 1980s unions became increasingly concerned with the issues of job security and union recognition.

A) True
B) False

Correct Answer

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The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

A) True
B) False

Correct Answer

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The National Institute of Health estimates that each drug abuser can cost an employer approximately __________ annually.


A) $500
B) $1,000
C) $5,000
D) $10,000

E) A) and D)
F) All of the above

Correct Answer

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The union movement in the United States was an outgrowth of the economic transition caused by the:


A) Revolutionary War.
B) Great Depression.
C) Industrial Revolution.
D) passage of antitrust legislation by the federal government.

E) A) and B)
F) A) and C)

Correct Answer

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The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

A) True
B) False

Correct Answer

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Courts will issue an injunction against union tactics only if management can show a "just cause" to restrict the union tactic.

A) True
B) False

Correct Answer

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The Taft-Hartley Act:


A) established the first minimum wage.
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership.
C) required management to bargain in good faith with union representatives.
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers.

E) A) and D)
F) A) and C)

Correct Answer

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The __________ is a tactic police,firefighters,and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.


A) gold cold
B) steel deal
C) slow-mo
D) blue flu

E) A) and D)
F) None of the above

Correct Answer

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The departure of the Service Employees International Union (1.8 million members strong) from the AFL-CIO:


A) strengthened the focus of the AFL-CIO to serve those who work in manufacturing jobs.
B) weakened the AFL-CIO,even though it still has about 10.5 million members.
C) was the result of the passage of the Taft-Hartley Act.
D) created room for more craft unions to join the AFL-CIO.

E) A) and C)
F) A) and B)

Correct Answer

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The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

A) True
B) False

Correct Answer

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The use of strikebreakers did not become a common management tactic used in labor disputes until the 1980s.

A) True
B) False

Correct Answer

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On-site child-care remains the only acceptable way for firms to meet the childcare concerns of their employees.

A) True
B) False

Correct Answer

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The emergence of ______________ has changed the nature of work and affected labor-management relations.


A) global competition
B) yellow-dog contracts
C) closed shop agreements
D) scientific management

E) All of the above
F) C) and D)

Correct Answer

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The initial objective of the American Federation of Labor (AFL)was to provide union membership to workers in all industries.

A) True
B) False

Correct Answer

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Workers at the West Fenton plant of Malzone Industries have gone out on strike.Management believes it could continue operating the plant during the strike by hiring replacement workers.If the company hires nonunion workers to continue its operations,it will be violating a recent Supreme Court ruling that declared hiring replacement workers as a violation of the Wagner Act.

A) True
B) False

Correct Answer

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