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A number of great innovations were initially rejected or turned down, including:


A) the movie Star Wars.
B) movies with sound tracks.
C) the Beatles
D) All of the above.

E) None of the above
F) C) and D)

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Intrinsic task motivation is high when the individual has a strong personal interest or has other internal reasons to perform.

A) True
B) False

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Jargon is actually beneficial in maintaining an organization's culture.

A) True
B) False

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Innovation is the successful implementation of creative ideas within an organization.

A) True
B) False

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The final stage of the creativity process is:


A) preparation.
B) allow ideas to incubate.
C) document insight.
D) verify ideas.

E) B) and C)
F) All of the above

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In the transmission of organizational culture, material objects that connote meanings that extend beyond their intrinsic content are called:


A) statements of principle.
B) symbols.
C) experiences of shared meaning.
D) stories.

E) B) and D)
F) B) and C)

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Which of the following is NOT a characteristic of a healthy organizational culture?


A) Everyone is humble.
B) People are held accountable.
C) People are not free to take risks.
D) The commitment to doing things well is high.

E) All of the above
F) None of the above

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When interpreting an organization's culture, it is important to remember that:


A) organizational culture will not change over time.
B) companies actually contain multiple cultures.
C) there is a best culture for every organization.
D) innovation is a function of people, not companies.

E) B) and D)
F) None of the above

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"Just like a good neighbor, State Farm is there" represents which of the following tools for transmitting culture?


A) Slogans
B) Symbols
C) Stories
D) Jargon

E) None of the above
F) A) and C)

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If a company shapes its culture around a strategy like price leadership or high quality products, its culture is growing out of the factor of:


A) the organization's experience with the external environment.
B) the company's founders.
C) internal interactions, contact between groups within the organization.
D) the subcultures within the organization.

E) A) and C)
F) B) and C)

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Explicit statements about the company's moral and ethical values are called:


A) statements of principle.
B) symbols.
C) experiences of shared meaning.
D) codes of ethics.

E) None of the above
F) B) and D)

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The component of creativity that focuses on what people are willing to do is:


A) creativity-relevant skills.
B) domain-relevant skills.
C) affect-based skills.
D) intrinsic task motivation.

E) None of the above
F) A) and C)

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The final stage of organizational innovation is assessing the outcome.

A) True
B) False

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If any one of the three components of creativity is missing, people will not be creative at all.

A) True
B) False

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Identify the tools for transmitting organizational culture.

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Symbols are material objects that connot...

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Betsy is creating a mission statement and focusing on motivation. She is ________ for innovation.


A) setting the agenda
B) setting the stage
C) producing the ideas
D) testing and implementing the ideas

E) B) and C)
F) A) and B)

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A key organizational component necessary to foster innovation is ________.


A) an unrelenting sense of urgency
B) formalized rules and regulations
C) a culture that encourages innovation
D) a hierarchical communication structure

E) A) and D)
F) B) and C)

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A key factor contributing to the emergence of culture in a company is ________.


A) the influence of company founders
B) the company's experiences with the external environment
C) Both "A" and "B"
D) Neither "A" nor "B"

E) None of the above
F) A) and D)

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Organizational culture plays several important roles, such as:


A) providing a sense of identity for its members.
B) orienting employees to the external environment.
C) providing a list of rules for outsiders to follow in their interactions with the organization.
D) All of the above.

E) C) and D)
F) B) and D)

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Table 14.1 Graduate students are studying their university's organizational culture. Tanya is examining the extent to which the university makes it easy for students to register for classes and for professors to get clerical support for their classes. Tia has focused on the university's concern about liability and how much it allows professors to experiment with new teaching methods, conduct experiments in classes, etc. Bill has found that there is little expectation that faculty will make independent decisions. Almost everything has to pass through a committee. Students feel like mushrooms; they are kept in the dark and dumped on. As a consequence, faculty members do their own thing and go home. Alumni giving is minimal since most graduates are happy to escape. There is little social consciousness on campus. -Refer to Table 14.1. Bill's research in on the organizational cultural element of:


A) sensitivity to the needs of customers and employees.
B) interest in having employees generate new ideas.
C) value placed on taking risks.
D) openness of available communication opportunities.

E) All of the above
F) A) and B)

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