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What are the challenges associated with conducting marketing research in global markets?

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Although marketing researchers follow th...

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The number of "hits" for a web page represents the number of times a visitor accesses the page.

A) True
B) False

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Which of the following can be regarded as external data?


A) Sales force activity reports compiled by the sales manager
B) Accounting data obtained from the financial statements
C) Information obtained from a syndicated research service
D) Product performance reviews made by the engineering department

E) A) and D)
F) A) and B)

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The use of big data has created new companies called data brokers that _____.


A) ​outsource data collection overseas
B) ​help businesses fine tune marketing strategies in real time
C) ​eliminate intermediaries
D) ​provide revised business plans for fledgling firms

E) A) and D)
F) B) and C)

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You are working with the data scientist from your sales department to develop a regression model for forecasting your company's sales based on changes in the U.S.economy. ​ ​ Which of the following types of data do you need the most in order to enhance the accuracy of the model's forecasts?​


A) ​qualitative data about the department's sales force
B) ​qualitative data about your marketing environment
C) ​quantitative data about your company's historical sales
D) ​qualitative data about your company's historical sales and U.S. economic performance statistics
E) ​quantitative data about your company's historical sales and U.S. economic performance statistics

F) All of the above
G) D) and E)

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​You've noticed a decline in seafood orders at your restaurant,but you're unsure what is causing the problem.So you've begun to talk with customers,monitor the restaurant's Facebook page,and interview seafood suppliers.You are engaged in:


A) ​Informal investigation
B) ​Exploratory research
C) ​Situation analysis
D) ​Hypothesis formulation
E) ​Sales forecasting

F) B) and E)
G) A) and D)

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What is the significance of marketing research to businesses? What are the stages involved in the marketing research process?

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Business executives rely on marketing re...

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A(n) _____ takes a marketing information system a step further and allows managers to explore and connect such varying information as the state of the market,consumer behavior,sales forecasts,competitors' actions,and environmental changes.


A) ​marketing segmentation system
B) ​marketing decision support system
C) ​market intelligence system
D) ​exploratory research system

E) A) and D)
F) A) and C)

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Researchers usually spend less time and money in gathering primary data compared to secondary data.

A) True
B) False

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Marketers can gain valuable insights by examining the dissatisfaction of the customers that leads to abandoning certain products for those offered by competitors.

A) True
B) False

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Which of the following is the reference book that can help marketers track down trade organizations that may have data pertinent to their company?


A) The U.S. Government's Survey of Current Business.
B) Who's Who in American Industry.
C) Thomson Gale's Encyclopedia of Associations.
D) Catalog of U.S Government Publications.

E) A) and D)
F) C) and D)

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Entertainment Research Group specializes in rating movie theaters using input from moviegoers.Entertainment Research Group is an example of a:


A) contract market research firm.
B) computerized data supplier.
C) full-service consulting firm.
D) limited-service research supplier.

E) A) and B)
F) B) and D)

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Which of the following terms refers to the process of collecting and using information for marketing decision making?


A) Market engineering
B) Marketing research
C) Market capitalization
D) Marketing sampling

E) A) and B)
F) B) and C)

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A sampling method that involves first selecting a sample of subgroups from the population and then drawing a sample from each group so that the final sample represents the diversity of the population is called a _______ sample.​


A) ​cluster
B) ​nonprobability
C) ​simple random
D) ​probability

E) A) and B)
F) All of the above

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Describe the three principal methods used by researchers to collect primary data.

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The principal methods for collecting pri...

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Interpretive research focuses on understanding the meaning of a product in a consumer's everyday life.

A) True
B) False

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Match each item with the correct statement below. -A(n) _____ is a scientific investigation in which a researcher manipulates a test group and compares the results with those of an other group that did not receive the experimental manipulations.


A) big data
B) exploratory research
C) secondary data
D) primary data
E) sampling
F) hypothesis
G) simple random sample
H) interpretative research
I) focus group
J) marketing decision support system
K) key performance indicator
L) predictive analytics
M) metrics
N) marketing research
O) quota sample
P) test marketing
Q) cluster sample
R) data mining
S) convenience sample
T) controlled experiment

U) G) and L)
V) P) and S)

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Which of the following is true of secondary data used in marketing research?


A) It is the data collected for a specific market study.
B) It provides richer and more detailed information compared to primary data.
C) It is usually collected and compiled by the investigator conducting the study.
D) It requires less time and is less expensive to gather.

E) B) and D)
F) A) and B)

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The symptoms of a problem merely alert the marketer that a problem exists.

A) True
B) False

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Kelsey has to design a research study to assess the impact of the Internet and mobile applications on work efficiency among all employees of her company.This study will help Kelsey's marketing team decide whether to promote new work tools via mobile applications.She uses a simple random sampling technique to identify her research participants.Kelsey uses a computer software program to randomize the names of the 500 employees of the company and selects 300 to participate in the study.Over the course of one month,study participants are asked to complete a concise questionnaire with five questions followed by a personal interview with a company executive. Which of the following is a drawback of this research design? ​


A) ​The sample is too small.
B) ​The study lacks confidentiality.
C) ​The questionnaire used is not clear.
D) ​Focus groups can be time-consuming.
E) ​Researchers did not have enough time to expedite the study.

F) A) and D)
G) All of the above

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