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Exam 3: Product Design and Process Selection

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Question 61

Multiple Choice

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Lands' End is a well-known benchmarking target because of its __________ .

A) catalog business
B) supply chain management
C) success at resolving complaints
D) labor relations
E) environmental policies

F) None of the above
G) A) and D)

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Question 62

Multiple Choice

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Intermittent operations group their resources based on

A) requirements of the product
B) similar operations or functions
C) shape of the shop floor
D) abilities of the labor force
E) the number of machines

F) A) and B)
G) C) and E)

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Question 63

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If a firm has fixed costs of $200,000, variable costs of $100 per unit, and it hopes to sell 1000 units, what selling price must it charge in order to break even?

There is a pure mathematical formula to making the decision to pursue a specific idea.

What is the break-even price if fixed cost = 100, variable cost = 7, and selling price = 9?

Firms that have areas that have little customer contact and others with high customer contact are classified as _________ services.

The classes that you are taking at the university use a ___________ process.

Bazooka Company is thinking about introducing a new type of color printer. If they introduce it, their factory will incur additional fixed costs of $37,000,000 per year. The variable costs will be $261 per printer. a)If Bazooka sells the new printer for $819, how many must they sell to break even? b)If Bazooka sells 70,000 of the new printer at the $819 price, what will the contribution to profit be?

Benchmarking should only be performed against firms in similar lines of business with our own.

What is the break-even volume given a fixed cost of $15,000,000, a variable cost per unit of $2.30, and a selling price of $12.80?

Evaluating a product idea to determine its likelihood of success is

For which of the following is break-even analysis not appropriate?

What type of machine is controlled by a computer and can do a variety of tasks, such as drilling, boring, or turning parts of different sizes and shapes?

What type of process is designed to produce a large volume of a standardized product for mass production, such as automobiles?

Which product and service strategy is typically seen in repetitive operations?

Which product and service strategy has the longest delivery lead time?

Which of the following is a disadvantage of automation?

All product designs begin with ____________ .

Substituting technology for people has been argued to reduce what in the service delivery?

Name some sources for ideas for new products.