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A(n) __________ developmental network is associated with having weak ties with multiple developers from different social systems.


A) Entrepreneurial
B) Opportunistic
C) Traditional
D) Mentoring
E) Receptive

F) B) and E)
G) A) and E)

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Al starts work at a law firm. For the first three weeks that he's there he is in constant contact with other new hires, all of whom wear lanyards distinguishing them from more tenured employees. Al and the other newcomers are put through a training session that introduces them to the values and policies of the firm, and clarifies the specific tasks that they would be performing. Al's socialization is ________ in nature.


A) Informal
B) Random
C) Collective
D) Divestiture
E) Serial

F) A) and D)
G) A) and E)

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The functions of organizational culture are:


A) Organizational identity, collective commitment, social system stability, and sense-making
B) Clan, market, adhocracy, hierarchy
C) Stability, flexibility, internal, and external
D) Anticipatory, encounter, and acquisition
E) Inboarding and outboarding

F) All of the above
G) C) and D)

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Organizational culture operates on four levels: individual, group, organizational, and environmental.

A) True
B) False

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Organizations with hierarchical cultures:


A) Empower employees to take risks
B) Drive toward productivity, profit, and customer satisfaction
C) Have been shown to be generally ineffective
D) Devote considerable resources to hiring and developing employees
E) Assess effectiveness with measures of efficiency, timeliness, quality, safety, and reliability

F) C) and D)
G) A) and D)

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Which of the following statements about applying organizational socialization research is true?


A) Effective onboarding programs actually decrease retention because recruits who don't "fit" tend to leave the organization
B) Organizations can use socialization tactics to promote ethical behavior
C) Employees experience no stress associated with becoming socialized into an organization
D) Managers should not use a contingency approach to organizational socialization
E) All recruits can be effectively socialized through standardized socialization programs

F) B) and C)
G) C) and D)

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Companies with an adhocracy culture have an external focus and value flexibility.

A) True
B) False

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Leaders are the architects and developers of organizational culture.

A) True
B) False

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According to research, job satisfaction is highest in market cultures, of all the culture types.

A) True
B) False

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General Widgets, Inc., manufactures high-quality widgets. The widget industry is mature and few innovations occur. The widgets have to be built exactly according to particular specifications provided by customers. This requires the use of controlled processes and precise measurements. The company also needs to maintain high efficiency in its production process in order to meet the market demand. For this company, stability is more important than flexibility. Which of the organizational cultures is best suited for General Widgets?


A) Adhocracy culture
B) Clan culture
C) Modern culture
D) Hierarchy culture
E) Market culture

F) None of the above
G) B) and C)

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The two general functions of mentoring are coaching and delegation.

A) True
B) False

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The __________ stage of organizational socialization is learning that occurs prior to joining the organization.


A) Mentoring
B) Anticipatory
C) Encounter
D) Change and acquisition
E) Networking

F) A) and D)
G) C) and E)

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Hierarchical cultures have been found to have both negative and positive effects.

A) True
B) False

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On her first day of work for ABC Company, Justine attended a full-day session with other new employees to learn about company policies and procedures. Each person in that session was introduced to a specific person whom they would all meet with once a week over the next two months to answer their questions about the company. This experience would be described as:


A) Collective and serial
B) Random and disjunctive
C) Divestiture and individual
D) Investiture and variable
E) Sequential and variable

F) A) and D)
G) B) and D)

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Draw and explain the competing values framework, describing each of the four types of organizational cultures. What is meant by "competing" values?

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Students should draw Figure 14.3. (in th...

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The explicitly stated values and norms that are preferred by an organization are known as its:


A) Enacted values
B) Espoused values
C) Competing values
D) Corporate values
E) Strategic values

F) A) and E)
G) A) and C)

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Organizational citizenship is defined as the process by which a person learns the values, norms, and required behaviors which permit him or her to participate as a member of the organization.

A) True
B) False

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Identify and describe three levels of organizational culture. Give an example of each from your own experience.

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Organizational culture operates on three...

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Which of the following is not a driver or cause of organizational culture?


A) Work attitudes and behaviors
B) Leaders' behaviors
C) Organizational vision
D) Industry environment
E) National culture

F) All of the above
G) B) and E)

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An organization's financial performance, measured in growth in profit and growth in revenue, is strongly related to organizational culture.

A) True
B) False

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