Question 1

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Accepted Answer

A) True 
 B)False

Question 2

Job simulation is used to train astronauts, airline pilots, and ship captains.

Accepted Answer

A) True 
 B)False

Question 3

The first step in establishing training and development programs is to:

Accepted Answer

A)   establish appropriate simulation parameters.
B)   assess the needs of the organization and the skills of the employees.
C)   conduct pre-employment tests.
D)   start designing programs.E) A) and B)
F) All of the above

Question 4

Which of the following is an essential element of a job description?

Accepted Answer

A)   The minimum educational qualifications workers must have to fill the position
B)   Working conditions and responsibilities
C)   The skills required to hold the position
D)   The age of the person that should hold the jobE) A) and C)
F) B) and C)

Question 5

Recruiting is relatively easy today because qualified labor is so plentiful.

Accepted Answer

A) True 
 B)False

Question 6

Part-time workers, seasonal workers and independent contractors are all examples of contingent workers.

Accepted Answer

A) True 
 B)False

Question 7

The human resource manager's job is easier today than it was in the past because a growing percentage of the workforce is highly educated and well-prepared for jobs in the contemporary business environment.

Accepted Answer

A) True 
 B)False

Question 8

A human resource inventory is designed to reveal whether:

Accepted Answer

A)   all workers are paid a fair wage.
B)   the firm has enough land and capital to use with its labor.
C)   the firm's labor force is technically up-to-date and well trained.
D)   worker morale is high or low.E) A) and D)
F) A) and C)

Question 9

The creative director at Image First Promotion Company got word yesterday that the firm lost the Hottie Potatee account. As Hottie was its second best customer, the director must quickly perform damage control and unfortunately dismiss two creative writers and one web development content provider. As he prepares to call each of them to his office and perform the dismissals, he decides to make one final call to the company HR manager to make certain that he is doing and saying the right things. The HR manager will disagree with which of the following statements?

Accepted Answer

A)   He will offer each employee a three-month severance package, as long as they agree to sign a noncompete agreement for that time period.
B)   He will be consistent in his remarks to the three employees.
C)   He will create a story that their jobs are being eliminated due to new technology since revealing that the firm lost a major account could tarnish the image of the firm.
D)   Assure each employee that they can count on him for future job references and that he will be honest with anyone inquiring as to why they were dismissed.E) C) and D)
F) B) and C)

Question 10

Performance appraisals are very useful for new, inexperienced workers and first-line managers, but have little value for top management.

Accepted Answer

A) True 
 B)False

Question 11

The Americans with Disabilities Act protects people who are born with physical disabilities, exclusively, but not those who acquire disabilities later in life.

Accepted Answer

A) True 
 B)False

Question 12

When managing your human resources, _____________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Accepted Answer

A)   interviewing
B)   applicant analysis
C)   performance appraisal
D)   selectionE) All of the above
F) B) and D)

Question 13

A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

Accepted Answer

A) True 
 B)False

Question 14

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Accepted Answer

A)   second in command
B)   benefactor
C)   underwriter in process
D)   understudy or undersecretaryE) B) and C)
F) A) and D)

Question 15

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

Accepted Answer

A) True 
 B)False

Question 16

One of the key functions of human resource management is:

Accepted Answer

A)   departmentalizing.
B)   recruiting.
C)   budgeting.
D)   auditing.E) A) and B)
F) A) and C)

Question 17

As new parents, Sean and Molly applied for family medical leave to care for their new infant son. According to U.S. law, Sean and Lindsey:

Accepted Answer

A)   are not paid during the 12-week period that each elects to take.
B)   are each paid as a half-time employee during the 12-week leave period.
C)   must each take the full amount of family medical leave time.
D)   must both be employed in order to qualify for any family medical leave time.E) B) and C)
F) A) and B)

Question 18

What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

Accepted Answer

Flextime plans give employees some freed...

Question 19

According to U.S. business law, accommodation means:

Accepted Answer

A)   treating all employees fairly.
B)   making certain that if one employee gets medical leave during a fiscal year, that all other employees get an equal amount of leave during the year.
C)   careful consideration before firing someone and hiring two younger persons to replace him/her.
D)   providing services for employees according to their specific needs.E) None of the above
F) A) and D)

Question 20

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year. Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Accepted Answer

A)   nontenured
B)   apprentice
C)   contingent
D)   journeymenE) A) and C)
F) B) and C)

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year. Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Correct Answer
verified

Performance appraisals are very useful for new, inexperienced workers and first-line managers, but have little value for top management.

Correct Answer
verified

Correct Answer
verified

A human resource inventory is designed to reveal whether:

Correct Answer
verified

One of the key functions of human resource management is:

Correct Answer
verified

As new parents, Sean and Molly applied for family medical leave to care for their new infant son. According to U.S. law, Sean and Lindsey:

Correct Answer
verified

Which of the following is an essential element of a job description?

Correct Answer
verified

Job simulation is used to train astronauts, airline pilots, and ship captains.

Correct Answer
verified

The Americans with Disabilities Act protects people who are born with physical disabilities, exclusively, but not those who acquire disabilities later in life.

Correct Answer
verified

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

Correct Answer
verified

According to U.S. business law, accommodation means:

Correct Answer
verified

Part-time workers, seasonal workers and independent contractors are all examples of contingent workers.

Correct Answer
verified

The first step in establishing training and development programs is to:

Correct Answer
verified

When managing your human resources, _____________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Correct Answer
verified

Recruiting is relatively easy today because qualified labor is so plentiful.

Correct Answer
verified

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Correct Answer
verified

The human resource manager's job is easier today than it was in the past because a growing percentage of the workforce is highly educated and well-prepared for jobs in the contemporary business environment.

Correct Answer
verified

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Correct Answer
verified

What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

Correct Answer
verified
Flextime plans give employees some freed...
View Answer

A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year. Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Correct AnswerverifiedShow Answer

Performance appraisals are very useful for new, inexperienced workers and first-line managers, but have little value for top management.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A human resource inventory is designed to reveal whether:

Correct AnswerverifiedShow Answer

One of the key functions of human resource management is:

Correct AnswerverifiedShow Answer

As new parents, Sean and Molly applied for family medical leave to care for their new infant son. According to U.S. law, Sean and Lindsey:

Correct AnswerverifiedShow Answer

Which of the following is an essential element of a job description?

Correct AnswerverifiedShow Answer

Job simulation is used to train astronauts, airline pilots, and ship captains.

Correct AnswerverifiedShow Answer

The Americans with Disabilities Act protects people who are born with physical disabilities, exclusively, but not those who acquire disabilities later in life.

Correct AnswerverifiedShow Answer

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

Correct AnswerverifiedShow Answer

According to U.S. business law, accommodation means:

Correct AnswerverifiedShow Answer

Part-time workers, seasonal workers and independent contractors are all examples of contingent workers.

Correct AnswerverifiedShow Answer

The first step in establishing training and development programs is to:

Correct AnswerverifiedShow Answer

When managing your human resources, _____________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Correct AnswerverifiedShow Answer

Recruiting is relatively easy today because qualified labor is so plentiful.

Correct AnswerverifiedShow Answer

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Correct AnswerverifiedShow Answer

The human resource manager's job is easier today than it was in the past because a growing percentage of the workforce is highly educated and well-prepared for jobs in the contemporary business environment.

Correct AnswerverifiedShow Answer

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Correct AnswerverifiedShow Answer

What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

Correct AnswerverifiedFlextime plans give employees some freed...View AnswerShow Answer

A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Flextime plans give employees some freed...
View Answer

Correct Answer
verified