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Divergence refers to the phenomenon in which consumers choose membership in microcultures in an effort to stand out or define themselves from the crowd.

A) True
B) False

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Wen,a consumer researcher,is conducting a research on the buying behavior of the Hispanics.As part of her study,she calculates a consumer's buying power by relating it to the consumer's income.The consumer attributes that Wen employs in her research can best be described as _____.


A) geographics
B) demographics
C) ethnographics
D) psychographics
E) orthographics

F) B) and D)
G) A) and E)

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The Jewish Federation implements tzedakah which enables the poor to access products they may not otherwise be able to access.

A) True
B) False

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Give some examples of street microcultures in different parts of the world.

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Students' examples will vary.Many street...

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Louis was born in 1920 and spent four years in the Navy during World War II.He doesn't understand his grandchildren's spending habits because he was always thrifty.Which of the following generational microcultures is Louis most likely to belong?


A) Baby Boomers
B) Silent generation
C) Generation X
D) Millennials
E) Greatest generation

F) A) and B)
G) A) and C)

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The nine nation approach in segmentation asserts the fact that consumer priorities remain consistent across regions.

A) True
B) False

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A microculture is defined as a group of people who share similar values and tastes that are subsumed within a larger culture.

A) True
B) False

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Which of the following is true about the microcultures around the world?


A) Microcultures consist of a group of people who have distinct values and tastes.
B) Unlike in the U.S., microculture membership does not affect the value of things in China.
C) Marketers need to ignore the effects of microculture as they are of no significance.
D) Street microcultures like sports and fashion exist around the world.
E) Microcultures are confined to the U.S.

F) B) and E)
G) A) and D)

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Men and women make consumer decisions identically.

A) True
B) False

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Generation Z represents young consumers born between 1995 and 2010.

A) True
B) False

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Greg is part of a fraternity whose members wear only Polo shirts to college.Greg and his friends have chosen to join it as they wanted to define themselves from other students on campus,and wearing a certain brand of clothing helps them achieve that.Which of the following phenomena best describes the students' decision to join a fraternity to define themselves?


A) Divergence
B) Enculturation
C) Resurgence
D) Acculturation
E) Assimilation

F) D) and E)
G) A) and B)

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IMMIGRANT SCENARIO Anita, a second-generation-Asian immigrant, just started college. A self-assured girl, she displays none of the self-conscious traits one usually sees in her parents. Unlike Anita, her parents have had it tough with only enough money to make both ends meet. Till the time Anita was born, they could not afford to live in any of the respectable residential neighborhoods. Some of the neighborhood authorities make it mandatory for aspiring residents to submit details like age, ethnicity, sex, occupation, income, region, religion, and gender. Anita has always seen her parents juggle between two world-views whenever they had to make up their minds as they try to negotiate between a perceived sense of guilt for their native country and a perceived sense of loyalty for the host country. Despite their insistence that she joins an Asian community, Anita joined Delta, a sorority for geometry lovers. She has always been passionate about geometry and her membership to Delta, not only defines her on-campus personality, it makes her 'cool' in front of her other peers. -Refer to Immigrant Scenario.Anita joined Delta,a sorority for geometry lovers.Such sororities are an example of _____.


A) macrocultures
B) collective cultures
C) universal cultures
D) microcultures
E) mainstream cultures

F) B) and E)
G) All of the above

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Describe the six generational microcultures in the United States.

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The six generational groups in the Unite...

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The reliance on schema-based heuristics in making decisions is known as cognitive _____.


A) dissonance
B) distortion
C) structuring
D) divergence
E) imaging

F) C) and E)
G) B) and C)

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Teenagers around the world are more similar to each other than to people from other generations in the same culture.This is an example of a(n) _____ microculture.


A) regional
B) age-based
C) sex-role based
D) generational
E) street

F) A) and B)
G) A) and C)

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Which of the following is true about gender differences in making consumer decisions?


A) Men tend to be more heuristic/intuitive in their processing.
B) Men tend to process information in a more piecemeal fashion.
C) Women tend to process information based on the way it is framed.
D) Women tend to process information based on the categories it evokes.
E) Men generally tend to make poorer consumer choices than women.

F) C) and E)
G) C) and D)

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Which of the following types of analysis develops a profile of a consumer group based on relatively tangible human characteristics such as age,ethnicity,sex,occupation,income,region,religion,and gender?


A) Demographic analysis
B) Ethnographic analysis
C) Orthographic analysis
D) Geographic analysis
E) Psychographic analysis

F) A) and C)
G) A) and E)

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Stigmatization means that the consumer is marked in some way that indicates their place in society.

A) True
B) False

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People who age in the same generation belong to the same cohort.

A) True
B) False

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The term subculture is often used to capture much the same idea as microculture.

A) True
B) False

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