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Which of the following acts sets strict rules for businesses especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate?


A) Gramm-Leach-Bliley Act
B) Glass-Steagall Act
C) Sarbanes-Oxley Act
D) Dodd-Frank Act
E) McCarran-Ferguson Act

F) All of the above
G) C) and E)

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When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts on _____.


A) social responsibility
B) environmental issues
C) expanding into foreign markets
D) developing HR dashboards
E) integrating technology and social systems

F) B) and D)
G) A) and B)

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Projections to the demographics of the U.S. workforce predict that the average age of the workforce will decrease.

A) True
B) False

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Applications of the Malcolm Baldrige Award are reviewed by an independent board of examiners who are selected from the public sector.

A) True
B) False

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Which of the following arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness?


A) System flexibility argument
B) Marketing argument
C) Employee attraction and retention argument
D) Problem-solving argument
E) Creativity argument

F) B) and E)
G) B) and C)

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Advances in technology have decreased HRM's role in providing self-service to employees.

A) True
B) False

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Which of the following is a characteristic of Millennials?


A) They are not comfortable with using computers and the Internet.
B) They are pessimistic and cynical.
C) They have low levels of self-esteem.
D) They are eager to learn, work, and please.
E) They are not narcissistic.

F) All of the above
G) C) and D)

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Which of the following is true of cloud computing?


A) It allows companies to lease software but not hardware.
B) Employees are not aware of the location of the databases.
C) Company data that is stored on the public cloud can be is accessed by the public.
D) It can be accessed only through computers; other gadgets cannot be used.
E) It requires an external system to retrieve data from the cloud.

F) B) and E)
G) B) and D)

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Intangible assets are equally or more valuable than financial and physical assets, but they are difficult to duplicate or imitate.

A) True
B) False

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Which one of the following is true about the Six Sigma process?


A) It focuses on the end product of employee satisfaction.
B) It terminates once the processes have been brought within the Six Sigma standards.
C) It strives to attain quality through supervision of daily work and not through training.
D) It discourages employees from lean thinking.
E) It aims to create a total business focus on serving the customer.

F) A) and B)
G) A) and C)

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What is an HR dashboard? Explain a few ways in which it supports managers and employees.

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One of the most important uses of Intern...

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Which of the following arguments states that companies with the best reputations for managing diversity will win the competition for talent?


A) System flexibility argument
B) Marketing argument
C) Employee attraction and retention argument
D) Problem-solving argument
E) Creativity argument

F) B) and D)
G) C) and E)

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A company competing through sustainability is likely to _____.


A) place increased value on tangible assets
B) avoid social and environmental responsibilities
C) emphasize more on productivity than on quality
D) adapt badly to changes in the labor force
E) provide high-quality products and services

F) B) and E)
G) A) and D)

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When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in _____.


A) organizational navigation
B) HR technical expertise and practice
C) global and cultural effectiveness
D) business acumen
E) critical evaluation

F) A) and B)
G) B) and E)

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In high-performance work systems:


A) previously established boundaries between employees and customers remain intact.
B) managers and employees work together, while vendors and suppliers work independently.
C) line employees are trained to specialize in individual tasks.
D) employees do not communicate directly with suppliers and customers.
E) line employees interact frequently with quality experts and engineers.

F) A) and D)
G) C) and D)

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Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?


A) Vision and mission of human resources
B) Managing the human resource environment
C) Acquiring and preparing human resources
D) Compensating human resources
E) Assessment and development of human resources

F) C) and E)
G) All of the above

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Which of the following HRM practices involves helping employees understand how their jobs contribute to the finished product?


A) Work design
B) Performance management
C) Training
D) Staffing
E) Compensation

F) A) and B)
G) None of the above

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Discuss the competencies, according to the Society for Human Resource Management, which HR professionals require to be successful.

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Following are the nine competencies HR p...

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Evidence-based HR refers to the demonstration that human resources practices have no impact on the company's bottom or key stakeholders.

A) True
B) False

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Mentoring relationships are an example of _____ capital.


A) social
B) customer
C) human
D) intellectual
E) financial

F) None of the above
G) C) and E)

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