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According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

A) True
B) False

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Organizational memory refers to:


A) its ability to hire more people with good memorization skills.
B) its level of current knowledge so it can bring in new knowledge from the environment.
C) its storage and preservation of intellectual capital.
D) its ability to unlearn knowledge.
E) its ability to conduct memorable work.

F) A) and C)
G) C) and E)

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One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

A) True
B) False

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An important principle in organizational behaviour is that OB theories should never be used to question or rebuild one's mental models.

A) True
B) False

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Which of these statements is consistent with the four anchors of organizational behaviour?


A) Organizational behaviour theories must apply universally to every situation.
B) Organizations are like machines that operate independently of their external environment.
C) Each OB topic relates to only one level of analysis.
D) The field of organizational behaviour should rely on other disciplines for some of its theory development.
E) None of these statements is consistent with the OB anchors.

F) A) and E)
G) B) and C)

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The "triple bottom line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

A) True
B) False

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Which of the following perspective is consistent with the concept of organizational effectiveness?


A) Open systems perspective
B) Organizational learning perspective
C) High performance work practices perspective
D) Stakeholder perspective
E) All the answers are correct.

F) C) and E)
G) B) and C)

Correct Answer

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A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However,most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much organizational memory in this situation? Explain your answer.

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Organizational memory refers to the stor...

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Which of the following concept is most closely associated with corporate social responsibility?


A) knowledge management
B) sociological theories
C) entrepreneurship
D) open systems perspective
E) triple bottom line philosophy

F) C) and D)
G) D) and E)

Correct Answer

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Organizational unlearning is particularly important for organizational change.

A) True
B) False

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Successful organizations should never 'unlearn' knowledge that they have previously gained,because all knowledge is valuable.

A) True
B) False

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Knowledge management develops an organization's capacity to acquire,share,use and store valuable knowledge.

A) True
B) False

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Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

A) True
B) False

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Knowledge acquisition can only be achieved through formal education

A) True
B) False

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Structural capital refers to buildings and other depreciable tangible assets.

A) True
B) False

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A technology company wants to move into the field of wireless communications.Unfortunately,few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market.With respect to learning about wireless technology knowledge,this organization has:


A) too much structural capital.
B) low organizational memory.
C) high human capital but low relationship capital.
D) too much of an open system.
E) low human capital.

F) B) and D)
G) All of the above

Correct Answer

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Corporate social responsibility is most closely related to which of these organizational behaviour trends?


A) Workforce diversity.
B) Employment relationships.
C) Virtual work.
D) Globalization.
E) Workplace values and ethics.

F) C) and D)
G) D) and E)

Correct Answer

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Two of the most widely mentioned high-performance work practices in organizational behaviour are:


A) effective recruitment and hiring practices.
B) ethical business practices and corporate social responsibility.
C) avoiding counterproductive work behaviours and increasing workforce diversity.
D) minimizing political behaviours and encouraging cooperation among organizational members.
E) increasing employee involvement and job autonomy.

F) A) and C)
G) B) and E)

Correct Answer

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Successful organizations need only concentrate on achieving efficient transformation processes.

A) True
B) False

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In order for something to be called an organization it must have buildings and equipment.

A) True
B) False

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