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Which of the following best defines organisational behaviour?


A) The study of group dynamics
B) The study of the actions of people at work
C) The study of teams at work
D) The study of the workplace

E) All of the above
F) A) and C)

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A race car driver would be a good occupational match for which personality type?


A) Low self-esteem
B) Risk averse
C) Risk taker
D) Low Mach

E) A) and B)
F) C) and D)

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Attribution theory is primarily concerned with explaining _________.


A) the behaviour of others
B) one's own perceptions of self
C) the behaviour of groups
D) our own perceptions of others

E) A) and B)
F) A) and C)

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Discuss the relationship between mental health issues and workplace performance.Include what research tells us about the most pervasive mental health diagnosis and what the barriers are to addressing this issue.

A) True
B) False

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In attribution theory, the behaviour of an individual who shows high distinctiveness and low consistency is likely to be attributed as _________.


A) externally caused
B) her responsibility
C) under her control
D) internally caused

E) None of the above
F) B) and C)

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One of the challenges in understanding organisational behaviour is that its aspects seem too obvious to others.

A) True
B) False

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Briefly explain how attitude affects employee behaviour.

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Overall, satisfied and committed employe...

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Social learning theory maintains that models who are different from ourselves have the greatest influence on our behaviour.

A) True
B) False

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A worker with an internal locus of control would tend to blame failure on himself.

A) True
B) False

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Values are developed when people feel that their behaviour and attitudes are consistent.

A) True
B) False

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Define the halo effect.

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The halo effect occurs when we...

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Define turnover.

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Turnover is the voluntary and ...

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A tennis player who blames a loss on his poor preparation would be likely to have _________.


A) no locus of control
B) an external locus of control
C) an internal locus of control
D) high self-esteem

E) None of the above
F) C) and D)

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According to John Holland, the key to job success is how well an individual's personality matches his or her job.

A) True
B) False

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Research suggests that a large proportion of the Iranian workforce has an external locus of control.

A) True
B) False

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The self-serving bias causes people to tend to attribute _________.


A) their own failures to internal factors
B) successes of others to external factors
C) failures of others to external factors
D) their own successes to internal factors

E) C) and D)
F) A) and C)

Correct Answer

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_________ is the process of organising and interpreting sensory impressions to give meaning to the environment.


A) Learning
B) Attribution
C) Perception
D) Selection

E) A) and D)
F) All of the above

Correct Answer

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High self-esteem individuals tend to _________.


A) make excuses for themselves
B) avoid risks
C) take risks
D) avoid making excuses for themselves

E) A) and C)
F) A) and D)

Correct Answer

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This dimension of emotional intelligence allows people to sense and understand how others are feeling.


A) Self-management
B) Social skills
C) Self-awareness
D) Empathy

E) A) and D)
F) None of the above

Correct Answer

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The thinking versus feeling scale on the Myers-Briggs Type Indicator® determines whether a person is oriented _________.


A) towards gathering data or the big picture
B) outwardly or inwardly
C) towards planning or flexibility
D) logically or emotionally

E) A) and B)
F) A) and C)

Correct Answer

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