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An inside-out planning process for integrated marketing communications (IMC) starts with the customer and builds backward to the brand.

A) True
B) False

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A(n) _____ is a method for allocating budgets that is designed to determine the investment value of the advertising appropriation.


A) payout plan
B) instant rebate
C) profit chart
D) beat-sheet
E) incentive program

F) A) and D)
G) All of the above

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DAGMAR MOD II was developed to alleviate problems with


A) the response hierarchy used in the original DAGMAR model.
B) the costs of using DAGMAR.
C) the fact that DAGMAR ignores sales results.
D) setting benchmark measures.
E) creating measurable communications objectives.

F) A) and D)
G) C) and E)

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Under the DAGMAR model, a _____ can be performed by, and attributed to, advertising rather than to a combination of marketing factors.


A) human resources task
B) financial task
C) communications task
D) marketing task
E) product production task

F) C) and E)
G) C) and D)

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Which of the following statements is true of communications objectives?


A) When setting objectives using the communications effect pyramid, the last step to reach is trial.
B) Sales goals cannot be translated into communications objectives.
C) Marketing and advertising managers don't usually rely on experience and intuition when setting communications goals.
D) Communications objectives are the criteria used in the DAGMAR approach to setting advertising goals.
E) Communications objectives are used particularly when the advertiser seeks an immediate response.

F) None of the above
G) All of the above

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An advantage of sales-oriented objectives is that they provide sufficient guidance to those responsible for planning and developing the promotional program.

A) True
B) False

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As a tool for budget allocation, multiple regression analysis is most often employed in budget models using


A) computer simulations.
B) competitive parity.
C) arbitrary allocations.
D) percentage of sales.
E) downward curves.

F) A) and B)
G) C) and D)

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_____ is an approach to setting advertising goals and objectives which states that communication effects are the logical basis for advertising goals and objectives against which success or failure should be measured.


A) SOSTAC
B) The hierarchy of effects model
C) The BCG matrix
D) The Ansoff matrix
E) DAGMAR

F) D) and E)
G) A) and E)

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Which of the following is true of marketing objectives?


A) The only aim of a firm's marketing objectives revolves around buying the right media at the right price.
B) They are usually defined in terms of specific outcomes such as sales volume, market share, profits, or return on investment.
C) They are stated only in a company's communication plan.
D) They are statements of what various aspects of the IMC program will accomplish and how a message will be delivered to the target audience.
E) The only aim of a firm's marketing objective is to communicate information or a selling message about a product or service to the

F) D) and E)
G) A) and B)

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In the arbitrary allocation approach to budgeting, systematic thinking occurs and objectives are budgeted for.

A) True
B) False

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The first task in the objective and task method of budgeting is to


A) conduct a system analysis.
B) create an organizational budget.
C) isolate advertising objectives.
D) determine what tasks need to be accomplished.
E) reevaluate objectives.

F) D) and E)
G) A) and B)

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As a result of economies of scale, large advertisers


A) are likely to enjoy more favorable advertising time and space than smaller advertisers.
B) get lower advertising rates than smaller advertisers.
C) accrue the disadvantages of advertising several products jointly.
D) have higher average costs of production.
E) must spend more money on advertising to realize a better return.

F) A) and E)
G) A) and D)

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According to the DAGMAR model, which of the following is a characteristic of a good objective?


A) A good objective is elaborative in nature.
B) A good objective specifies the target audience.
C) A good objective avoids specifying a time period.
D) A good objective specifies the current market share.
E) A good objective is based only on sales results.

F) C) and D)
G) A) and E)

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Which of the following is considered a major criticism of the DAGMAR approach?


A) its belief that the only relevant measure of advertising objectives is sales
B) its focus on using sales-based objectives rather than communications-based objectives
C) its inability to define what constitutes a good advertising objective
D) its reliance on the hierarchy of effects model
E) its lack of concern with the quantitative assessment of the impact on awareness

F) C) and E)
G) A) and E)

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The concept of advertising expenditures producing long-term, rather than immediate, results is known as


A) the carryover effect.
B) the communication effect.
C) the low-involvement effect.
D) the halo effect.
E) the mirror-image effect.

F) B) and D)
G) C) and D)

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When using the competitive parity method to budgeting, the firm


A) matches its percentage-of-sales expenditures with those of others in the market/industry.
B) spends as much as it can.
C) allocates some portion of planned sales for the period to advertising.
D) spends the same total amount as its major competitors spend.
E) bases its advertising and promotion expenditures on sales.

F) B) and E)
G) A) and C)

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The initial stages, at the base of the communications effects pyramid, are harder to accomplish than those toward the top, such as trial and repurchase.

A) True
B) False

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The _____ stage in Russell Colley's hierarchical model of the communication process deals with getting the consumer to purchase the product.


A) action
B) conviction
C) screening
D) comprehension
E) awareness

F) A) and D)
G) C) and E)

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The carryover effect


A) has no impact on sales objectives.
B) has no effect on the relationship between advertising and sales.
C) encourages the use of nonspecific objectives.
D) is particularly apparent with mature, low-priced, and frequently purchased products.
E) helps in determining the precise relationship between advertising and sales.

F) A) and E)
G) D) and E)

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In the social consumer decision journey, the final objective, amplification, deals with designing the communications program, particularly as it relates to social media, to take the consumer to long-term behavioral changes.

A) True
B) False

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