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The Fans Store,a retail outlet for fans and air conditioners,increased its advertising during the recent unusually hot summer days to encourage customers to make purchases quickly.This type of advertising is called ____ advertising.


A) primary-demand
B) reminder
C) immediate-response
D) institutional
E) media-oriented

F) A) and B)
G) A) and C)

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When has Karen,an industrial supplies salesperson,completed her job with a particular client?


A) When she overcomes the objections of the client.
B) When she closes a sale with the client.
C) Never,as long as she maintains a working relationship with the client.
D) When she follows up with the client to ensure that a correct and timely delivery was made.
E) When she thanks the client for the business and asks for other prospects.

F) B) and C)
G) A) and E)

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How does immediate-response advertising differ from reminder advertising?

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Immediate-response advertising is select...

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Kroger is an example of a _____.


A) specialty store
B) convenience store
C) discount store
D) supermarket
E) warehouse store

F) A) and D)
G) C) and D)

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Why is the ability of the salesperson to handle objections so important in the selling process?

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Since a prospective customer is likely t...

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Public warehouses will hold and issue receipts for goods used as collateral for borrowed funds.

A) True
B) False

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Don Martin owns DME Ads Inc.,an advertising agency.At present,the company focuses on advertising only.However,Don plans to expand the company's focus to include all the major elements of an organization's promotional mix.Don feels that expanding the focus in such a way will allow the firm to meet customer needs in a more coordinated fashion.Currently,the firm organizes its work according to the media being used.Don believes this is the most effective way to subdivide advertising.Since television is the most widely used advertising medium,the company spends most of its time on television advertising.DME knows what it takes to get the job done,and it is committed to success. -Refer to DME Ads Inc.DME recently created advertising for Maruti Automobiles for its new line of cars called Maruti Marvels.Such brand-oriented advertising is called _____.


A) primary-demand advertising
B) selective-demand advertising
C) institutional advertising
D) individualized advertising
E) private advertising

F) A) and C)
G) B) and E)

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Convenience goods such as candy,gum,and cigarettes are normally distributed using _____ distribution.


A) exclusive
B) intensive
C) patterned
D) intentional
E) selective

F) None of the above
G) B) and E)

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If McDonald's website was green and black and did not feature the golden arches,Ronald McDonald and gang,or the company's food selections,McDonald's would have failed to use _____.


A) integrated marketing communications
B) public relations
C) a promotion mix
D) primary-demand advertising
E) coordinated strategic planning

F) B) and C)
G) A) and B)

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Which of the following is not a public relations tool?


A) Press conference
B) News release
C) Sponsorship program
D) Trade show
E) Captioned photograph

F) A) and E)
G) A) and D)

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A frequent-user incentive is a gift that a producer offers a customer in return for using its product.

A) True
B) False

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The Home Depot runs a television campaign that demonstrates its support of Olympic athletes in order to enhance the firm's image.This is ____ advertising.


A) brand
B) institutional
C) comparative
D) primary-demand
E) immediate-response

F) B) and C)
G) A) and B)

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The advertising objectives are the ____ of the advertising campaign.


A) steps
B) goals
C) evaluation
D) features
E) selling points

F) A) and B)
G) All of the above

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Which of the following is not an advantage of magazine advertising?


A) Specific market segments can be reached.
B) It is more prestigious.
C) It has a longer life span.
D) It lacks timeliness.
E) The ad can be viewed repeatedly.

F) B) and C)
G) B) and E)

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Marilyn operates a store called The Gift Garden.Her store sells pottery,candles,crafts,and other knickknacks that make good gifts for family and friends.The Gift Garden is a _____.


A) traditional specialty store
B) supermarket
C) narrow category store
D) department store
E) convenience store

F) A) and B)
G) A) and C)

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Target is working with its suppliers using tools such as electronic billing,purchase order verification,bar-code technology,and the like to integrate data to improve overall performance.This is an example of _____.


A) supply chain management
B) vertical marketing systems
C) horizontal marketing systems
D) contractual vertical marketing systems
E) intensive distribution

F) B) and E)
G) B) and D)

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What are the four primary elements in an organization's promotion mix? Briefly describe each of the elements.

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The four primary elements in an organiza...

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Don Martin owns DME Ads Inc.,an advertising agency.At present,the company focuses on advertising only.However,Don plans to expand the company's focus to include all the major elements of an organization's promotional mix.Don feels that expanding the focus in such a way will allow the firm to meet customer needs in a more coordinated fashion.Currently,the firm organizes its work according to the media being used.Don believes this is the most effective way to subdivide advertising.Since television is the most widely used advertising medium,the company spends most of its time on television advertising.DME knows what it takes to get the job done,and it is committed to success. -Refer to DME Ads Inc.Which of the following terms refers to the type of advertising DME would use to increase the demand for all brands of a product within a specific industry?


A) Brand advertising
B) Selective-demand advertising
C) Corporate advertising
D) Primary-demand advertising
E) Institutional advertising

F) All of the above
G) A) and B)

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The distribution channel most likely to be used for a new car is producer to


A) wholesaler to retailer to consumer
B) consumer
C) agent to wholesaler to retailer to consumer
D) business user
E) retailer to consumer

F) B) and C)
G) A) and C)

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The primary concern of the media planner is to:


A) ensure that the budget is large enough to pay for the various media chosen for the campaign.
B) reach the largest possible number of persons in the advertising target for each dollar spent.
C) ensure that the words and illustrations used in the ad are meaningful and appealing to the target market.
D) ensure that the choice of words and illustrations used are appropriate for the choice of medium being used.
E) execute a successful ad campaign without going over the budget.

F) All of the above
G) B) and C)

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