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A researcher wants to develop a questionnaire that asks users of the product different questions than non-users.What technique should s/he use to accomplish this? 1


A) open-ended questions
2
B) piping
3
C) branching
4
D) non-response

E) A) and B)
F) B) and C)

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A researcher who wants to know consumers' perceptions of the taste and temperature of a restaurant's food should combine these attributes into a single question.

A) True
B) False

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Which of the following questions potentially biases the respondents?


A) "We are conducting a study concerning the high quality of First National
Bank services"
B) "Do you shop at a store like Wal-Mart?"
C) "How satisfied are you with McDonald's food quality and location?"
D) all of these

E) A) and B)
F) A) and C)

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Preparing the final questionnaire copy is the last step in the questionnaire design process.

A) True
B) False

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Which of the following is an incorrect statement concerning questionnaire layout?


A) Position threatening or sensitive questions last.
B) Allow plenty of space for open-ended questions.
C) Always place demographics questions at the beginning.
D) Position questions that require the most effort in the middle.
E) None of these is an incorrect statement.

F) A) and C)
G) C) and E)

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"First National Bank is…..progressive ____|____|____|____|____ backward" is which of the following question formats?


A) scaled response
B) dichotomous
C) open ended
D) closed ended
E) none of these

F) A) and B)
G) All of the above

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In questionnaire design,what is a "skip pattern?" Provide an example to illustrate your answer.

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A skip pattern is a sequence in which qu...

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Once a questionnaire has been developed,what other factors need to be considered before putting the questionnaire into the hands of interviewers?

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Has it been approved by all relevant par...

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Comment on each problem you find in the short questionnaire that follows.Then revise the questionnaire so that it is reliable. Objective of the questionnaire: to determine respondent buyer intentions regarding the purchase of a new car. Please indicate your income: _____________________ When will buy your next car? ____________ Age Category: ___0-18 ___19-24 ___35-44 ___45 & over How much will spend on your next car? ___________ List the types of cars you will consider in your next purchase: _______________________ _______________________ _______________________ What is the make and model of your present car? __________________

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This questionnaire has some ob...

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Design three open-ended and three closed-ended questions to measure consumers' attitudes toward Honda Civic automobiles.

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An example is as follows:
Open-ended:...

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Which of the following is not a true statement concerning questionnaire development and the Internet?


A) It can be used to facilitate questionnaire development.
B) There is specialized software for online questionnaire development and
Implementation.
C) Questionnaires can be delivered to potential respondents via email.
D) Questionnaires can be posted on the market researcher's website.
E) All of these are true.

F) C) and D)
G) B) and C)

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In a survey,there should never be a model introduction/opening and closing.

A) True
B) False

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"In the space below,please write down your three favorite flavors of ice cream" is an example of what type of question?


A) scaled response
B) dichotomous
C) open ended
D) closed ended
E) none of these

F) None of the above
G) A) and B)

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__________ is achieved by avoiding ambiguous terminology,using reasonable,vernacular language adjusted to the target group,and asking only one question at a time. 1


A) Leadership
2
B) Clarity
3
C) Precision
4
D) None of these

E) A) and B)
F) B) and D)

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Which type of question would be located in the screener?


A) transitional
B) warm up
C) demographic
D) qualifying
E) none of these

F) A) and D)
G) D) and E)

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Going through each question to ensure that skip patterns are followed and that required questions are answered is _______.


A) coding
B) scaling
C) editing
D) closing
E) none of these

F) None of the above
G) A) and D)

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Which of the following is not part of the criteria for a good questionnaire?


A) considers the respondent
B) considers the computer hardware tabulating the results
C) provides decision-making information
D) meets data-processing requirements
E) All are part of the criteria for a good questionnaire.

F) B) and E)
G) None of the above

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Which of the following would not be a good practice regarding question sequencing?


A) general questions at the end
B) general questions at the beginning
C) sensitive questions at the end
D) questions requiring work in the middle
E) none of these

F) A) and D)
G) A) and C)

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It is important for surveys to include supervisor's instructions in order to assist the _______.


A) client
B) field services firm
C) respondent
D) none of these

E) A) and D)
F) A) and B)

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In the marketing research process,the questionnaire precedes survey objectives and comes after data analysis.

A) True
B) False

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