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One way to possibly make jobs more ________ would be to connect employees with the beneficiaries of their work or service that they provide.


A) task significant
B) prosocially motivating
C) job relational
D) task oriented
E) enriching

F) C) and D)
G) A) and E)

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In participative representation, what are board representatives?


A) Board representatives are employees who participate on a company's board of directors.
B) Board representatives are management that participate in decision making for the company.
C) Board representatives is another name for a company's board of directors.
D) Board representatives are the management team that sits on the board of directors.
E) Board representatives are employees that hire other employees for the company.

F) All of the above
G) D) and E)

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Participative management is characterized by the symbolic representation of employees in work councils and board meetings.

A) True
B) False

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Which of the following is the major drawback of job sharing from management's perspective?


A) increase in supervisory workload
B) increased costs for providing supporting infrastructure (such as desk and computer) to two employees instead of one
C) difficulty in finding compatible partners
D) difficulty in designing the reward structure
E) difficulty in coordinating schedules

F) B) and E)
G) C) and D)

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Individualized rewards that allow each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.


A) variable pay programs
B) standardized benefits packages
C) employee recognition programs
D) employee involvement programs
E) flexible benefits plans

F) All of the above
G) D) and E)

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An MNC in a developing country is operating amidst severe space constraints, and the infrastructural conditions in the city are bad, causing a lot of lost man-hours. Anticipating rapid growth in the months to come, the company has created a recruitment plan based on its revenue expectations. However, it wants to manage this expansion without undertaking an expensive physical expansion. Which of the following could be a solution for the company?


A) profit sharing
B) groupshifting
C) telecommuting
D) gainsharing
E) codetermining

F) C) and E)
G) B) and D)

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How would you relate skill variety and job rotation?

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These represent three ways in which the ...

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Internal equity refers to the worth of the job to the organization.

A) True
B) False

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The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is defined as ________.


A) job enlargement
B) job analysis
C) job rotation
D) job sharing
E) job enrichment

F) A) and B)
G) A) and E)

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Job rotation can be applied in any setting where cross-training is feasible, from manufacturing floors to hospital wards.

A) True
B) False

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The major advantage of flextime is that it can be used for all categories of jobs.

A) True
B) False

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The percentage of Canadian major corporations that offer flexible benefits plans is decreasing.

A) True
B) False

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Profit-sharing plans distribute compensation based subjectively on management's discretion

A) True
B) False

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Which of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?


A) autonomy, task identity, and feedback
B) skill variety, autonomy, and task significance
C) skill variety, autonomy, and feedback
D) feedback, task identity, and task significance
E) skill variety, task identity, and task significance

F) A) and B)
G) All of the above

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When the profits of Emm Corp. rose steadily over two quarters three years back, the employees of the company were given the offer of purchasing the company's shares at subsidized rates. Many of the employees who bought the shares have become extremely rich after the phenomenal growth Emm Corp. has had in the following years. This is an example of a bonus.

A) True
B) False

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Adam Sears is an assembly line employee with Swenson Motors. Though Adam is popular among his supervisors and colleagues, Adam experiences low morale and lack of motivation. He feels frustrated that his job is restricted to fixing nuts and bolts on the car parts. He fears that he has no chances of advancing in his career as he cannot completely assemble a car. Which of the following is true with regard to Adam?


A) Adam's job has high task complexity.
B) Adam's job has a high span of control.
C) Adam's job has low role definition.
D) Adam's job has low task identity.
E) Adam's job has high task significance.

F) B) and D)
G) A) and C)

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Which of the following is the distinct characteristic of participative management programs?


A) joint decision making
B) representative participation
C) performance norms
D) establishment of work councils
E) autocratic decision making

F) B) and C)
G) C) and D)

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Employee involvement and participation (EIP) is a process that uses employees' input to increase their commitment to organizational success.

A) True
B) False

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According to the job characteristics model, autonomy is defined as the degree to which ________.


A) a job requires completion of a whole and identifiable piece of work
B) a job generates direct and clear information about performance
C) a job provides the worker freedom, independence, and discretion
D) a job has an impact on the lives or work of other people
E) a job requires a variety of different activities

F) C) and D)
G) D) and E)

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Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements to meet employee needs. Which of the following is designed to give employees greater control of their schedule?


A) flextime
B) employee recognition programs
C) job rotation
D) job enlargement
E) job enrichment

F) B) and C)
G) C) and E)

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