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Which of the following statements best reflects the guideline for making marketing plans controllable and flexible?


A) The firm ensures that people at all levels in the firm understand what,when,and how they are to accomplish their tasks.
B) The firm's marketing plan has all the key marketing mix factors and is supported by resources.
C) The firm's marketing plan enables results to be compared with planned targets,using precise marketing metrics.
D) The firm insists on ownership of the marketing plan by team members and stakeholders.
E) The firms ensures that the right person to implement plans is heavily involved in making the plans.

F) A) and E)
G) C) and D)

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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a cost leadership strategy? A) Box A B) Box B C) Box C D) Box D E) This is not one of Porter's strategies. -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a cost leadership strategy?


A) Box A
B) Box B
C) Box C
D) Box D
E) This is not one of Porter's strategies.

F) C) and D)
G) All of the above

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Which of the following statements regarding marketing failures is most accurate?


A) Marketing failures are due to a lack of a program champion who is willing to make decisions and act on them.
B) Marketing failures are due to a lack of financial support.
C) Marketing failures are due to a lack of originality.
D) Marketing failures are due to poorly communicated plans.
E) Marketing failures are due to a poor plan and strategy,poor implementation,or both.

F) None of the above
G) B) and D)

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Which of the following statements best reflects the guideline for working toward consensus-building when developing marketing plans?


A) The firm's marketing plans enable results to be compared with planned targets,using precise marketing metrics.
B) The firm insists on ownership of the marketing plan by team members and stakeholders.
C) The firms ensures that the right person to implement plans is heavily involved in making the plans.
D) To motivate people,the firm sets achievable goals.
E) The firm ensures that people at all levels in the firm understand what,when,and how they are to accomplish their tasks.

F) B) and E)
G) C) and D)

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Synergy analysis seeks opportunities by finding the optimum balance between


A) the needs of the manufacturer versus the needs of the consumer.
B) the desire for profit versus responsibility to society as a whole.
C) the expense of marketing effort versus the marketing results obtained.
D) a firm's market segments and its product groupings.
E) marketing efficiencies versus R&D-manufacturing efficiencies.

F) A) and D)
G) C) and D)

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Which of the following statements best reflects the guideline for having complete and feasible marketing plans?


A) The firm insists on having good marketing research.
B) To motivate people,the firm sets achievable goals.
C) The firm ensures that people at all levels in the firm understand what,when,and how they are to accomplish their tasks.
D) The firm's marketing plan has all the key marketing mix factors and is supported by resources.
E) The firm's marketing plan enables results to be compared with planned targets,using precise marketing metrics.

F) B) and E)
G) C) and D)

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One of Porter's generic business strategies that involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of markets segments is referred to as a ________ strategy.


A) cost focus
B) cost leadership focus
C) differentiation focus
D) differentiation
E) profit enhancement

F) A) and C)
G) C) and D)

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A differentiation strategy refers to one of Porter's generic business strategies that


A) involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of markets segments.
B) requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments.
C) focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments.
D) requires products to have significant points of difference to target one or only a few market segments.
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) B) and E)
G) C) and E)

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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a cost focus strategy? A) Box A B) Box B C) Box C D) Box D E) This is not one of Porter's strategies. -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a cost focus strategy?


A) Box A
B) Box B
C) Box C
D) Box D
E) This is not one of Porter's strategies.

F) D) and E)
G) C) and D)

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What are the two types of innovation metrics used in analyzing the performance of new-product development?

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A survey of 800 executives led several r...

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In the early 1900s,Henry Ford revolutionized the automobile industry by developing production lines and mass-producing the Ford Model T automobile.By heavily reducing production costs,Ford made the Model T affordable for the average American family.What generic business strategy did Ford use to gain a competitive advantage in the automobile market?


A) a cost leadership strategy
B) a differentiation strategy
C) a cost focus strategy
D) a differentiation focus strategy
E) a limited production strategy

F) B) and D)
G) B) and E)

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One of Porter's generic business strategies that requires a product to have significant points of difference to charge a higher price while targeting a broad array of market segments is referred to as a


A) differentiation focus strategy.
B) cost focus strategy.
C) cost leadership strategy.
D) differentiation strategy.
E) supply focus strategy.

F) B) and C)
G) None of the above

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Synergy analysis refers to


A) identifying a company's potential strengths,weaknesses,opportunities,and threats.
B) relating the expense of marketing effort to the marketing results obtained.
C) using percentage points of market share as the common basis of comparison to allocate marketing resources effectively for different product lines within the same firm.
D) using a framework to relate the market segments of potential buyers to products offered or potential marketing actions by an organization.
E) seeking opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) A) and E)
G) B) and D)

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General Mills is concerned with both selling its products and brands in countries around the world and obtaining ideas for new products from anyone anywhere who has a great product or technology.You can submit your great new-product or technology idea to General Mills online if the product or technology can 


A) fit into the General Mills or Nestlé distribution systems.increases the chances for its success.
B) be copyrighted or patented in North America and Western Europe.
C) uniquely meet a large unmet consumer need.
D) be a totally new product category outside of General Mills' existing product lines.
E) facilitate the new General Mills diversification strategy by being a product or technology unrelated to consumer foods.

F) A) and C)
G) B) and C)

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Disruptive innovations cause havoc for an organization's 


A) short-term marketing plans.
B) marketing research plans.
C) SWOT analysis.
D) long-range marketing plans.
E) environmental scanning.

F) D) and E)
G) A) and B)

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The strategic marketing process involves three phases: planning,implementation,and


A) review.
B) execution.
C) evaluation.
D) goal revision.
E) correction.

F) B) and E)
G) A) and C)

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As the marketing manager for Acme Products Inc. ,you just became the new program leader for Baubles,a product Acme introduced last year.Initial sales far exceeded expectations.In response,the previous program leader decided to reduce the profit margins for channel members to more quickly recover the high costs incurred in the development of the Baubles product and its marketing program.Unfortunately,sales of Acme Baubles declined by 5 percent while its market share declined by 7 percent as new competitors entered the market.After conducting a customer survey,you concluded that customers were generally satisfied with Acme's Baubles.However,Baubles were not as readily accessible as they were the previous year.Furthermore,after conducting a survey among the leading wholesalers and retailers of Acme Baubles,you discovered they were not pleased with the reduced margins.Moreover,because Acme's principal competitors offered them greater margins,they gave their products better service and shelf space than Acme's.This is an example of


A) good planning and good implementation.
B) good planning and poor implementation.
C) poor planning and good implementation.
D) poor planning and poor implementation.
E) poor evaluation.

F) A) and E)
G) A) and C)

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Which of the following pieces of information is used in market-product focus and goal setting,the second step of the planning phase of the strategic marketing process?


A) marketing return on investment
B) perceptual maps and positioning statements
C) revenues associated with each point of market share
D) possible cannibalization effects on other products in the line
E) trends for industry and competitors

F) A) and D)
G) A) and C)

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Developing a program schedule involves which of the following?


A) selecting a product champion
B) assigning people the responsibilities to complete each task
C) defining specific market segments
D) creating marketing metrics to evaluate the results
E) scheduling a follow-up meeting to evaluate the results

F) A) and C)
G) C) and E)

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A trend likely to influence the strategic marketing process in the future that incorporates concerns for ethics,integrity,employee health and safety,and environmental safeguards with more common corporate values such as growth,profitability,customer service,and quality is referred to as 


A) stakeholder value.
B) value-based planning.
C) marketing ROI.
D) value-driven strategies.
E) value-added marketing.

F) A) and D)
G) A) and E)

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