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Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?


A) IT developers
B) managers
C) operational employees
D) business analysts

E) A) and B)
F) B) and C)

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The ________ is the leading methodology for understanding the most important information needed by a firm's executives.

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Balanced s...

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A well-designed ESS will allow management to


A) have greater span of control.
B) assign lower levels of management greater control.
C) reduce their need to review lower levels of operation.
D) all of the above.

E) B) and D)
F) A) and D)

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What is the business value of a DSS?

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DSS can help companies improve supply ch...

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The first stage in Simon's decision-making process model is the design stage.

A) True
B) False

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Business intelligence would be useful for analyzing and decision making in which of the following situations?


A) deciding what marketing techniques are most successful with high-value customers
B) identifying the most efficient methods for packing and delivering finished products to destinations
C) forecasting the effect on sales given projected future variations in weather and other environmental variables
D) all of the above

E) A) and B)
F) A) and C)

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The concern that data values of an information source fall within a defined range reflects which quality dimension of information?


A) accuracy
B) integrity
C) validity
D) consistency

E) A) and C)
F) None of the above

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____________________ describe the following "Businesses must deal with both structured and unstructured data from many different sources,including big data.The data need to be integrated and organized so that they can be analyzed and used by human decision makers."


A) Data from the business environment
B) Business intelligence infrastructure
C) Business analytics toolset
D) Managerial users and methods

E) C) and D)
F) B) and C)

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ESS


A) support the structured decision making of senior executives.
B) have the ability to drill down into lower levels of detail.
C) easily integrate data from different systems.
D) are primarily driven by information derived from a company's transaction processing systems.

E) C) and D)
F) A) and C)

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You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics.What are their choices? What will you recommend?

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There are two strategies for adopting BI...

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DSS are a special category of GIS.

A) True
B) False

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__________________________ state that the actual behaviour of managers appears to be less systematic,more informal,less reflective,more reactive,and less well organized than the classical model would have us believe.

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A geographic information system is a decision support system designed specifically to work with spatial information.

A) True
B) False

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Middle management face primarily unstructured decisions.

A) True
B) False

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As discussed in the chapter text,the three main reasons that investments in information technology do not always produce positive results are


A) management support, technical logistics, and user compliance.
B) organization, environment, culture.
C) information quality, information integrity, and information accuracy.
D) information quality, organizational culture, and management filters.

E) B) and C)
F) A) and D)

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The intelligence phase of decision making consists of discovering,identifying,and understanding the problems occurring in the organization.

A) True
B) False

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Structured decision making is most prevalent at lower organizational levels.

A) True
B) False

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What-if analysis works forward from known or assumed conditions.

A) True
B) False

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Performance on each dimension is measured using _____________________,which are the measures proposed by senior management for understanding how well the firm is performing along any given dimension.

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key perfor...

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Since all the major league teams use sabermetrics in one way or another to guide their decisions,the A's no longer have the competitive edge they once enjoyed when they were the only ones with this knowledge.

A) True
B) False

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