Question 1

What did a study of 173 firms over a 25-year period reveal about CEOs of successful corporations?

Accepted Answer

A)   They tended to have less loyalty than former CEOs, switching companies at a faster pace.
B)   They tended to have the same functional specialization as the former CEO.
C)   They tended to be more aggressive in their risk-taking than former CEOs.
D)   They tended to rely more on skills developed through group decision making.
E)   They tended to be turnaround specialists.F) None of the above
G) B) and C)

Question 2

Which method of managing disparate cultures involves one organization's domination over another willing organization?

Accepted Answer

A)   separation
B)   deculturation
C)   integration
D)   assimilation
E)   segmentationF) B) and C)
G) A) and B)

Question 3

To improve organizational learning, many multinational corporations are providing their managers with international assignments as long as five years.

Accepted Answer

A) True 
 B)False

Question 4

Chandler proposed that the most appropriate CEO for a firm remains constant as the company proceeds through its life cycle.

Accepted Answer

A) True 
 B)False

Question 5

While an organization's culture can exert a powerful influence on the behavior of all employees, it can seldom affect a company's ability to shift its strategic direction.

Accepted Answer

A) True 
 B)False

Question 6

Training and development can be especially important for organizations implementing an overall low cost or differentiation strategy, but not for those in retrenchment.

Accepted Answer

A) True 
 B)False

Question 7

According to Hofstede's cultural dimensions, which country scored among the lowest on uncertainty avoidance?

Accepted Answer

A)   Malaysia
B)   Mexico
C)   Austria
D)   United States
E)   Great BritainF) A) and B)
G) A) and C)

Question 8

The percentage of European and Japanese-based expatriate managers who fail to adjust to a host country's social and business environment is

Accepted Answer

A)   6% or less.
B)   approximately 35%.
C)   between 50% to 75%.
D)   around 80%.
E)   greater than 90%.F) A) and B)
G) D) and E)

Question 9

Nations like Greece and Japan whose people want career stability, formal rules, and clear-cut measures of performance would score high on which of Hofstede's cultural dimensions?

Accepted Answer

A)   uncertainty avoidance
B)   masculinity-femininity
C)   individualism-collectivism
D)   power distance
E)   long-term orientationF) All of the above
G) C) and D)

Question 10

Which method of managing disparate cultures involves a relatively balanced give-and-take of cultural and managerial practices between the merger partners, and no strong imposition of cultural change on either company?

Accepted Answer

A)   separation
B)   deculturation
C)   integration
D)   assimilation
E)   segmentationF) B) and E)
G) A) and E)

Question 11

Which method of managing disparate cultures is characterized by a separation of the two companies' cultures because of their differences?

Accepted Answer

A)   separation
B)   deculturation
C)   integration
D)   assimilation
E)   segmentationF) A) and C)
G) All of the above

Question 12

Which of the following is NOT an essential ingredient of TQM?

Accepted Answer

A)   intense focus on customer satisfaction
B)   internal as well as external customers
C)   action planning
D)   continuous improvement
E)   accurate measurement of every critical variable in a company's operationsF) A) and D)
G) None of the above

Question 13

Successful defender firms tend to be headed by CEOs with backgrounds in the areas of

Accepted Answer

A)   research/engineering and general management.
B)   accounting/finance, manufacturing/production, and general management.
C)   marketing/sales.
D)   human resources and strategy.
E)   purchasing and logistics.F) D) and E)
G) B) and D)

Question 14

Assimilation involves the relatively balanced give-and-take of culture and managerial practices between the merger practices.

Accepted Answer

A) True 
 B)False

Question 15

What are the four elements of the MBO process?

Accepted Answer

The Management by Objectives (MBO) proce...

Question 16

According to the American Society of Training and Development, the average annual expenditure per employee on corporate training and development is

Accepted Answer

A)   $0.
B)   $362.
C)   $748.
D)   $1,182.
E)   $2,361.F) A) and B)
G) All of the above

Question 17

Which one of the following is NOT part of the process of MBO?

Accepted Answer

A)   establishing and communicating organizational objectives
B)   setting individual objectives that help implement organizational ones
C)   reinforcing rules and regulations
D)   developing an action plan of activities needed to achieve the objectives
E)   periodically reviewing performance as it relates to the objectivesF) B) and E)
G) A) and B)

Question 18

Research suggests that boards of directors tend to look outside the firm for the next CEO under which following circumstance?

Accepted Answer

A)   when the company is prosperous
B)   when the company is having temporary difficulty
C)   when the company is in trouble
D)   when the company needs to follow a stability strategy
E)   when the company needs to expand in order to continue growingF) D) and E)
G) All of the above

Question 19

One research study of TQM successes and failures concluded that a key ingredient in TQM programs is

Accepted Answer

A)   effective communication in all levels of management.
B)   excellent customer satisfaction.
C)   top management.
D)   formidable manufacturing practices.
E)   respected lower level employees.F) A) and E)
G) A) and B)

Question 20

Which type of chief executive officer with a great deal of experience in that particular industry would be appropriate for a corporation following a concentration strategy emphasizing vertical or horizontal growth?

Accepted Answer

A)   professional liquidator
B)   dynamic industry expert
C)   turnaround specialist
D)   analytical portfolio manager
E)   cautious profit plannerF) A) and D)
G) A) and E)

Exam 10: Strategy Implementation: Staffing and Directing

Training and development can be especially important for organizations implementing an overall low cost or differentiation strategy, but not for those in retrenchment.

Correct AnswerverifiedShow Answer

Which method of managing disparate cultures involves one organization's domination over another willing organization?

Correct AnswerverifiedShow Answer

To improve organizational learning, many multinational corporations are providing their managers with international assignments as long as five years.

Correct AnswerverifiedShow Answer

According to Hofstede's cultural dimensions, which country scored among the lowest on uncertainty avoidance?

Correct AnswerverifiedShow Answer

According to the American Society of Training and Development, the average annual expenditure per employee on corporate training and development is

Correct AnswerverifiedShow Answer

While an organization's culture can exert a powerful influence on the behavior of all employees, it can seldom affect a company's ability to shift its strategic direction.

Correct AnswerverifiedShow Answer

Nations like Greece and Japan whose people want career stability, formal rules, and clear-cut measures of performance would score high on which of Hofstede's cultural dimensions?

Correct AnswerverifiedShow Answer

Which method of managing disparate cultures is characterized by a separation of the two companies' cultures because of their differences?

Correct AnswerverifiedShow Answer

Chandler proposed that the most appropriate CEO for a firm remains constant as the company proceeds through its life cycle.

Correct AnswerverifiedShow Answer

Which one of the following is NOT part of the process of MBO?

Correct AnswerverifiedShow Answer

One research study of TQM successes and failures concluded that a key ingredient in TQM programs is

Correct AnswerverifiedShow Answer

Which type of chief executive officer with a great deal of experience in that particular industry would be appropriate for a corporation following a concentration strategy emphasizing vertical or horizontal growth?

Correct AnswerverifiedShow Answer

Research suggests that boards of directors tend to look outside the firm for the next CEO under which following circumstance?

Correct AnswerverifiedShow Answer

What did a study of 173 firms over a 25-year period reveal about CEOs of successful corporations?

Correct AnswerverifiedShow Answer

Which method of managing disparate cultures involves a relatively balanced give-and-take of cultural and managerial practices between the merger partners, and no strong imposition of cultural change on either company?

Correct AnswerverifiedShow Answer

What are the four elements of the MBO process?

Correct AnswerverifiedThe Management by Objectives (MBO) proce...View AnswerShow Answer

Assimilation involves the relatively balanced give-and-take of culture and managerial practices between the merger practices.

Correct AnswerverifiedShow Answer

Successful defender firms tend to be headed by CEOs with backgrounds in the areas of

Correct AnswerverifiedShow Answer

The percentage of European and Japanese-based expatriate managers who fail to adjust to a host country's social and business environment is

Correct AnswerverifiedShow Answer

Which of the following is NOT an essential ingredient of TQM?

Correct AnswerverifiedShow Answer

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The Management by Objectives (MBO) proce...
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