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A blog is a digital audio or video file that people listen to or watch online.

A) True
B) False

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A company that makes an effort to reduce the amount of paper it uses by storing data and information on computers would be using


A) gamification.
B) a B2B model.
C) data mining.
D) crowdsourcing.
E) green IT.

F) B) and C)
G) B) and D)

Correct Answer

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A _______ is a small piece of software code that can track where the user goes on the Internet and can measure how long the user stays at any particular website.


A) cookie
B) wiki
C) KPI
D) cloud
E) virus

F) A) and B)
G) D) and E)

Correct Answer

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A measurement that uses technology to detect the moods, attitudes, or emotions of those who experience a social media activity is known as


A) outsourcing.
B) sentiment analysis.
C) a KPI.
D) cloud computing.
E) malware.

F) A) and D)
G) A) and C)

Correct Answer

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A wiki is a collaborative online working space that enables members to contribute content that is then sharable with other people.

A) True
B) False

Correct Answer

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When a business attempts to sell products or services to another business, a(n) _______ model is being used.


A) B2B
B) B2C
C) C2B
D) Internet 2B
E) e-business 2C

F) D) and E)
G) C) and D)

Correct Answer

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Crowdsourcing involves outsourcing tasks to a group of people in order to tap into the ideas of others.

A) True
B) False

Correct Answer

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A type of computer usage in which services stored on the Internet are provided to users on a temporary basis is known as


A) data mining.
B) cloud computing.
C) a cookie.
D) crowdsourcing.
E) malware.

F) C) and D)
G) B) and E)

Correct Answer

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B

Software designed to infiltrate a computer system and disrupt normal computer activities is known as


A) data mining.
B) a blog.
C) malware.
D) cloud computing.
E) inbound marketing.

F) A) and D)
G) B) and E)

Correct Answer

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The terms e-commerce and e-business are synonymous.

A) True
B) False

Correct Answer

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False

Social media communities are groups of people who share no common interests.

A) True
B) False

Correct Answer

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False

Typical quantitative measurements for social media websites include


A) unique visitors.
B) number of followers.
C) number of embedded links.
D) growth of wall response.
E) all of the above.

F) D) and E)
G) All of the above

Correct Answer

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A website that allows a company to share information in order to increase customers' know-ledge about its products, create a conversation between the firm and consumers, and provide an active forum for testing new ideas is a


A) wiki.
B) podcast.
C) business model.
D) blog.
E) cookie.

F) All of the above
G) C) and E)

Correct Answer

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_______ is the marketing term that describes new ways of gaining attention and customers by creating content on a website that pulls in customers.


A) Inbound marketing
B) Data mining
C) Gamification
D) Crowdsourcing
E) Sentiment analysis

F) C) and E)
G) C) and D)

Correct Answer

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In a B2C model, the focus is facilitating sales transactions between businesses.

A) True
B) False

Correct Answer

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____________ entails using numerical measurements, such as counting the number of website visitors, fans, or followers; the number of leads generated; and the number of new customers.


A) Data mining
B) Cloud computing
C) Quantitative social media measurement
D) Sentiment analysis
E) Qualitative social media measurement

F) A) and B)
G) B) and D)

Correct Answer

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Sentiment analysis is a quantitative social media measurement.

A) True
B) False

Correct Answer

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Searching through data records looking for useful information is known as data mining.

A) True
B) False

Correct Answer

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Data mining refers to a small piece of software code that measures how long a user stays at a particular website.

A) True
B) False

Correct Answer

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