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In an IS framework,software and procedure components are both sets of instructions.

A) True
B) False

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Which of the following statements is true about business process modeling notation?


A) Sequence flows are indicated by dashed lines.
B) Data flows are indicated by solid labeled lines.
C) A subprocesss is indicated by a rectangle with a circle inside it.
D) The medium of data delivery is unimportant in a BPMN diagram.

E) B) and C)
F) A) and D)

Correct Answer

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One of the major benefits of an information system is labor savings.

A) True
B) False

Correct Answer

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Briefly describe data flows.

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In a BPMN diagram,th...

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All data about an organization are relevant to the higher management.

A) True
B) False

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Which of the following statements is true about data characteristics of quality information?


A) Information systems that produce real time data are less expensive than those that produce data at a later time.
B) The timeliness of information can be measured against events.
C) Accurate information can be conceived from inaccurate data.
D) Data that appears on any Web page is reliable.

E) B) and C)
F) All of the above

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B

Which of the following refers to information that is based on correct and complete data and has been processed correctly,as expected?


A) relevant information
B) measurable information
C) accurate information
D) timely information

E) A) and C)
F) A) and B)

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In swimlane format,________ are specific tasks that need to be accomplished as part of a business process.


A) repositories
B) resources
C) activities
D) databases

E) B) and C)
F) None of the above

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Which of the following statements is true of swimlane formats?


A) Roles are written at the top of a swim lane as names can be ambiguous.
B) Each swimlane shows the activities to be performed by one actor.
C) An information system cannot fulfill a role by itself.
D) A particular role may be fulfilled by many people.

E) A) and D)
F) B) and C)

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Information systems should not be subject to the same financial analyses to which other assets are subjected.

A) True
B) False

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Information systems can improve process efficiency but not process effectiveness.

A) True
B) False

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The fact that Joe works 9 hours per day is an example of ________.


A) a record
B) content
C) information
D) data

E) A) and B)
F) A) and C)

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The outermost components of the IS framework ________.


A) can take action
B) are the costliest components in the framework
C) form a bridge between the human and computer sides
D) represent sunk costs

E) None of the above
F) B) and D)

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Data delivered with active graphics need not be cross-checked for accuracy.

A) True
B) False

Correct Answer

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The software and procedure components of the IS framework are both ________.


A) actors
B) sets of instructions
C) the outermost components
D) bridges between the human side and the computer side

E) None of the above
F) A) and C)

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According to the business process modeling notation standard,the start of a business process is symbolized by a ________.


A) circle having a thick border
B) circle having a narrow border
C) square having a thick border
D) square having a narrow border

E) A) and B)
F) A) and D)

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Which of the following statements is true of using an information system to improve process quality?


A) The quality of performance analysis remains the same with the implementation of an information system.
B) Development of information systems should be done solely by technical personnel.
C) Information systems can improve process efficiency but not process effectiveness.
D) A process that uses a labor saving information system may not be efficient.

E) B) and C)
F) All of the above

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A monthly report that arrives 6 weeks late is an example of information that is not ________.


A) timely
B) relevant
C) accurate
D) sufficient

E) None of the above
F) All of the above

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A ________ is a network of activities for accomplishing a business function.


A) workgroup
B) task force
C) business portfolio
D) business process

E) B) and C)
F) None of the above

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D

Users develop work-arounds when data from an information system is unreliable.

A) True
B) False

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True

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