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During the Avaya Aura Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?


A) Avaya Aura Contact Center Configuration Wizard
B) Avaya Aura Contact Center Startup Wizard
C) Avaya Aura Contact Center Installation Wizard
D) Avaya Aura Contact Center Ignition Wizard

E) A) and B)
F) B) and C)

Correct Answer

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Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?


A) From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
B) From Windows > Apps > Multimedia Dashboard > Web Statistics
C) From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
D) From Windows > Administrative Tools > Services > Web Statistics

E) A) and B)
F) A) and C)

Correct Answer

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