Filters
Question type

Study Flashcards

Classical conditioning theory is used to explain the effectiveness of marketing communications.

A) True
B) False

Correct Answer

verifed

verified

As consumers,we prefer familiar brands to unfamiliar brands.

A) True
B) False

Correct Answer

verifed

verified

How do consumers process information unconsciously during low effort situations?

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

In low effort situations, where consumers are not actively engaged in deep processing of information, they often rely on unconscious or automatic cognitive processes to make decisions. This type of processing is also known as heuristic processing. Here are some ways in which consumers process information unconsciously during such situations: 1. **Heuristics**: Consumers use simple rules of thumb or heuristics to make quick decisions. For example, a consumer might choose a product because it's a brand they recognize or because it's positioned at eye level on the shelf. 2. **Brand Familiarity**: Familiar brands are more likely to be chosen without much thought. Consumers often assume that a familiar brand is trustworthy and of acceptable quality. 3. **Price as an Indicator**: Consumers may use price as a cue for quality. In low effort situations, a higher price might be unconsciously interpreted as indicating higher quality, and vice versa. 4. **Affective Responses**: Emotional responses to stimuli can occur without conscious thought. For example, a consumer might feel good about a product because of positive past experiences or effective advertising, leading to a favorable unconscious bias towards the product. 5. **Packaging and Presentation**: Attractive packaging or presentation can influence consumers unconsciously. Bright colors, certain images, or familiar shapes can trigger automatic positive responses. 6. **Social Norms**: Consumers may unconsciously follow social norms or trends. If a product is popular or trending, consumers might be more inclined to choose it without much thought. 7. **Choice Overload**: When faced with too many options, consumers may make a choice based on a simple attribute to reduce the cognitive load. This could be anything from choosing the second cheapest option to picking the item with the most appealing packaging. 8. **Environmental Influences**: In-store music, scents, and overall ambiance can affect consumer behavior unconsciously. For example, a pleasant scent or a calming melody in the background can create a positive mood and influence purchasing decisions. 9. **Priming**: Consumers can be primed with certain cues or contexts that influence subsequent behavior without their awareness. For instance, seeing the color red might unconsciously prime a consumer to think of clearance sales. 10. **Physical Placement**: The placement of products within a store can influence purchase behavior. Items placed at eye level or in high-traffic areas are more likely to be noticed and chosen without much conscious deliberation. 11. **Default Options**: When given a default choice, consumers are likely to stick with it due to the low effort required. This is often seen in subscription services where the default is to renew automatically. 12. **Endowment Effect**: Consumers may value a product more highly simply because they own it, which can influence their future purchasing decisions related to the product or brand. In summary, during low effort situations, consumers tend to rely on a variety of unconscious cognitive shortcuts to make decisions. These shortcuts are influenced by past experiences, environmental cues, social influences, and the inherent desire to reduce cognitive effort. Brands and marketers often design their strategies to capitalize on these unconscious processing mechanisms to influence consumer behavior.

Music in advertising can likely have all of the following positive effects except


A) attracting attention.
B) being used as an effective classical conditioning strategy.
C) increasing the rate of recall of central arguments in an ad.
D) generating positive feelings.
E) stimulating emotionally laden memories.

F) B) and E)
G) A) and E)

Correct Answer

verifed

verified

When would transformational advertising be effective and when would it be ineffective as a marketing tool?

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

Transformational advertising can be effe...

View Answer

The speaker in the ARAMO Enterprises sales seminar asked her audience "Would you like to be financially independent before the age of 50?" This is best thought of as an example of using ____ to elicit self-referencing.


A) a rhetorical question
B) emotional appeals
C) visuals
D) a "bait and switch" tactic
E) a teaser

F) A) and B)
G) A) and C)

Correct Answer

verifed

verified

After watching an advertisement for an athlete's foot treatment with a famous professional football player who suffered from this same difficulty,Bill formed a simple belief that this treatment was effective.This is an example of simple beliefs based on


A) affective deliberation.
B) the truth effect.
C) explanations from an endorsement
D) associative messages.
E) elaboration.

F) None of the above
G) C) and D)

Correct Answer

verifed

verified

Positive TV program content can affect advertising by


A) increasing recall.
B) positively affecting encoding.
C) transferring negative affect to the advertisement through a comparison with the programming content.
D) increasing the number of associations with the brand schema.
E) transferring positive affect to the advertisement.

F) B) and D)
G) None of the above

Correct Answer

verifed

verified

In what circumstances would consumers use the central-route processing of information about toothpaste and in what circumstances would they use peripheral-route processing?

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

Consumers would use central-route proces...

View Answer

Burger King used songs from the 60s and 70s in their ads to evoke a positive response in baby boomer consumers.The music could act as a(n) ____ in classical conditioning to create a good feeling toward Burger King.


A) conditioned stimulus
B) unconditioned stimulus
C) conditioned response
D) unconditioned response
E) positive reinforcement

F) A) and E)
G) A) and D)

Correct Answer

verifed

verified

What are different types of peripheral cues? Give examples.

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

Peripheral cues are stimuli that can inf...

View Answer

Research suggests that if consumers are in a good mood they are more likely to ignore negative information about the brand.

A) True
B) False

Correct Answer

verifed

verified

____ is stronger than backward conditioning.


A) Operant conditioning
B) Forward conditioning
C) Midlevel conditioning
D) Learning
E) Neural discipline

F) D) and E)
G) B) and C)

Correct Answer

verifed

verified

The dual-mediation hypothesis proposes that attitude toward the ad can affect brand attitudes in two ways.One way is that positive affect for the ad can lead to positive affect for the brand.A second way is that positive affect can lead us to be more likely to


A) evaluate the brand more closely.
B) believe what the ad says.
C) accept an unconditioned stimulus presented in the ad.
D) accept an unconditioned response presented in the ad.
E) process only the peripheral cues in the ad.

F) B) and D)
G) A) and C)

Correct Answer

verifed

verified

When a consumer has limited MAO to process marketing communications,he/she will still form attitudes through the


A) central route to persuasion.
B) peripheral route to persuasion.
C) inferential route to persuasion.
D) myopic inferences.
E) subliminal persuasion.

F) None of the above
G) C) and D)

Correct Answer

verifed

verified

Consumers develop most of their attitudes about products through peripheral-route processing.

A) True
B) False

Correct Answer

verifed

verified

False

Viewers hear music playing and people talking over cups of coffee.The brand name in the ad is only revealed at the end.This is an example of a(n)


A) inferential ad.
B) source derogation ad.
C) self-nonreferencing ad.
D) indirect comparison ad.
E) mystery ad.

F) A) and E)
G) C) and D)

Correct Answer

verifed

verified

Humorous ads tend to be more effective in magazines than any other medium.

A) True
B) False

Correct Answer

verifed

verified

False

Wilbur never thought much about toothpaste,but he regularly bought Bright White and Sharp Tooth brands.Most likely,Wilbur's attitude toward these brands was based on


A) support arguments rather than counterarguments.
B) persuasive arguments.
C) source derogations.
D) counterarguments rather than support arguments.
E) a few simple beliefs.

F) A) and B)
G) A) and C)

Correct Answer

verifed

verified

Which characteristics of a message can influence a consumer's attitude toward an ad?

Correct Answer

Answered by ExamLex AI

Answered by ExamLex AI

Several characteristics of a message can...

View Answer

Showing 1 - 20 of 104

Related Exams

Show Answer