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The most prominent difference separating intermediaries is whether they:


A) ​use "push" strategy.
B) take title to the products they sell.
C) raise profit margins for independent middlemen.
D) lower average production costs.​

E) A) and B)
F) All of the above

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Companies that work closely with their suppliers:


A) ​are free from problems such as corporate culture.
B) follow an internal supply chain integration.​
C) do not share responsibility with the suppliers for satisfying customer requirements.​
D) encounter problems such as information hoarding and trust issues.​

E) A) and B)
F) C) and D)

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What are the disadvantages of globalizing a company's supply chain?

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Answers will vary.Globalization has brou...

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The marketing channel is the upstream portion of the supply chain that is charged with moving component parts or raw materials to the producer.

A) True
B) False

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Nearshoring leads to high costs and increases supply chain risk.

A) True
B) False

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Laelle Inc.is a company that sells apparel for women.It recently shut down its physical store and is operating as a completely app-based store now.The app allows users to access the store's products anytime and anywhere using their cell phones,and it also has features that allow users to compare the prices of products across different online stores.This scenario exemplifies:


A) ​M-commerce.
B) multichannel marketing.​
C) dual distribution.​
D) a drop and shop program.​

E) B) and D)
F) A) and D)

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A

The best order fulfillment processes:


A) ​manage volumes of returned product efficiently.
B) reduce coordination between multiple companies.​
C) reduce the time between order and customer receipt.​
D) increase inventory levels of the firm.​

E) C) and D)
F) A) and D)

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In a multichannel marketing system,each channel does not hold its own inventory.

A) True
B) False

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False

Unlike multichannel marketing,omnichannel marketing:


A) ​requires each channel to have its own inventory, processes, and performance metrics.
B) creates redundancy and complexity in a firm's distribution system.​
C) creates greater customer control over the shopping experience.​
D) requires the construction of multiple and individual supply chains.​

E) A) and C)
F) A) and D)

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Retailers simplify distribution by reducing the number of transactions required by consumers,and by making an assortment of goods available in one location.

A) True
B) False

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True

Briefly explain the emerging distribution channel structures with examples.

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Answers will vary.In recent years,rapid ...

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Unlike in the mass production era,in today's marketplace:


A) businesses focus on partnering with members of the supply chain to enhance customer value.​
B) companies that focus on supply chain management commonly report high inventory costs.​
C) supply chain management reflects a completely employee-driven management philosophy.
D) standardized products are "pushed" down through marketing channels to consumers.​

E) B) and C)
F) C) and D)

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A strategic channel alliance is a cooperative agreement between business firms to use the other's already established distribution channel.

A) True
B) False

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Which of the following is a disadvantage of supply chain globalization?


A) ​It restricts companies from availing trade tariff.
B) It exposes companies to risks associated with geopolitical conflict.​
C) It increases labor costs and materials costs for companies.​
D) It leads to stagnation in the company's technology or knowledge.​

E) B) and C)
F) A) and B)

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_____ is a form of distribution aimed at maximum market coverage.


A) ​Narrow distribution
B) Intensive distribution​
C) Selective distribution​
D) Exclusive distribution​

E) A) and D)
F) B) and D)

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Outsourcing enables companies to:


A) ​locate stocks at fewer plants and distribution centers.
B) focus investment on their logistical functions rather than on core business.​
C) eliminate the need of using a third-party logistics company.​
D) lengthen the order-to-cash cycle.​

E) None of the above
F) All of the above

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Which of the following best defines the order-to-cash cycle?


A) It is the amount of time between the cancellation of an order by a customer and the approval of cancellation.​
B) It is the time delay between the packaging of an order and the consumption of the product.​
C) It is the time gap between purchase of raw materials and manufacturing of the final product.
D) It is the amount of time between order placement and receipt of the customer's payment following order shipment.​

E) A) and B)
F) All of the above

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Which of the following is a similarity between merchant wholesalers and retailers?


A) Both take title to products in the marketing channel.​
B) Both provide form utility.
C) Both get a fee or commission based on sales volume.​
D) Both have little input into the terms of sale of a product.​

E) All of the above
F) C) and D)

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What is supply chain orientation? Describe the five characteristics of supply chain oriented firms.

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Answers will vary.As companies become in...

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What is the manufacturing flow management process? Briefly explain the differences between lean and agile supply chain strategies.

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Answers will vary.The manufacturing flow...

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