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In which century did the Industrial Revolution begin?


A) 1600s
B) 1700s
C) 1800s
D) 1900s

E) A) and B)
F) B) and C)

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How has the Information Revolution changed the nature of work?


A) Employees are less easily distracted by outside influences since they can remain on the Internet working.
B) The importance of the physical space in which work is done has been greatly diminished.
C) Employee compensation has greatly increased.
D) Productivity has declined.

E) All of the above
F) A) and C)

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Tactics that let workers take back some degree of control over the conditions in which they work are called:


A) knowledge work.
B) resistance strategies.
C) service work.
D) collective bargaining.

E) A) and B)
F) None of the above

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Think about the process by which most athletic shoes are made.Which part of the global commodity chain for these shoes would you be most surprised to find in Indonesia?


A) the advertising firm that scripted the commercial
B) the forest where rubber trees are grown to make the elastic parts of the shoes
C) the factory where the shoes are assembled and sewed together
D) the farms where the cotton is grown

E) B) and C)
F) C) and D)

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Which of the following groups is engaged in contingent work?


A) independent contractors
B) teachers
C) service workers
D) knowledge workers

E) C) and D)
F) A) and B)

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Which change was associated with the Industrial Revolution?


A) decreased life expectancy
B) increased infant mortality
C) a significant population boom
D) less stable and reliable access to food supplies

E) C) and D)
F) A) and B)

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List three of the "supersectors" that make up the American economy today.Are there any supersectors that do not involve knowledge or service work?

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Answers may vary,but...

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Someone whose work involves giving acupuncture to dogs in order to relieve the dogs' stress is:


A) located in Asia.
B) a service worker.
C) a con artist.
D) poorly paid.

E) A) and B)
F) A) and C)

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The economic system based on collective ownership of the means of production and collective distribution of goods and services is called:


A) capitalism.
B) classical liberalism.
C) communism.
D) socialism.

E) A) and B)
F) All of the above

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In 2005,teaching assistants at the University of Oregon went on strike.Which aspect of their job made it easier for them to strike than most American workers?


A) The public is much more sympathetic to academic workers.
B) They have better contracts.
C) They have more cultural capital and therefore can better strategize about how to make a strike succeed.
D) Their jobs cannot be moved overseas.

E) All of the above
F) B) and C)

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According to Barbara Ehrenreich,which of these behaviors can help those with minimum-wage service jobs to get ahead and move up in the world?


A) save at least 10 percent of their paychecks every month
B) avoid having children
C) go back to school
D) none of them; there is no way for minimum-wage workers to move up in the world

E) A) and D)
F) A) and C)

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How is service work different from manufacturing work?


A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
D) Service work is much better paid than manufacturing work.

E) All of the above
F) A) and C)

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