Question 1

The collective-bargaining process begins when the NLRB notifies the management and union that the union has the official right to represent the employees.

Accepted Answer

A) True 
 B)False

Question 2

The process of unionizing healthcare employees has changed drastically since 1974,when healthcare gained the right to bargain collectively.

Accepted Answer

A) True 
 B)False

Question 3

When a union contends that smoking on the facility grounds is a contractual benefit and that any attempt to enforce a new no-smoking policy would need negotiation,it is arguing against the __________.

Accepted Answer

A)   Management rights clause
B)   Wages and benefits clause
C)   Working conditions clause
D)   Union security clauseE) A) and C)
F) All of the above

Question 4

The process of unionization must be initiated by the employees because unions approaching employees is considered an unfair labor practice.

Accepted Answer

A) True 
 B)False  False

Question 5

The NLRB is a federal agency that interprets and enforces the NLRA.

Accepted Answer

A) True 
 B)False

Question 6

What percent of the total U.S.civilian work force do unions represent?

Accepted Answer

A)   5.2%
B)   19.1%
C)   11.3%
D)   26.0%E) A) and B)
F) A) and C)

Question 7

What is the 2nd step in the labor contract negotiation process?

Accepted Answer

A)   Negotiations
B)   Develop initial demands
C)   Settlement/no settlement
D)   Collect DataE) A) and B)
F) A) and C)

Question 8

Which of the appropriate is not an appropriate bargaining unit healthcare?

Accepted Answer

A)   Technical employees
B)   Physicians
C)   Guards
D)   Charge nurses with RN degreesE) B) and C)
F) A) and B)

Question 9

Which is not part of the union security clause?

Accepted Answer

A)   Exclusive right of the union to bargain on behalf of the employees
B)   Automatically receive union dues through payroll deductions
C)   Giving the union authority to employee personnel files in order to fine quality union representative candidates
D)   Authorization to contact current and new employees who would be union membersE) A) and B)
F) A) and C)

Question 10

Typically during the early stages of the Union Campaign management will argue that __________.

Accepted Answer

A)   The union is trying to organize a group that has not been determined to be an appropriate bargaining unit
B)   The authenticity and validity of the authorizations cards
C)   The union is trying to organize a group of employees that are not knowledgeable about the effects unions will have on them
D)   Compared to salaries received while in the union it would be financially beneficial for the employees not to unionizeE) A) and D)
F) A) and B) A

Question 11

The National Labor Relations Act of 1935 was created to:

Accepted Answer

A)   Define and prohibit unfair labor practices by unions
B)   Curtail corrupt union practices, by protecting workers from the unions that represent them
C)   Provide more specific guidelines to govern the relationship between organizations and employees
D)   Hold unions to the same fair labor practices that employers were required to followE) None of the above
F) C) and D)

Question 12

To prove that a sufficient number of employees are interested in union representation,the NLRB requires the union to get what percent of signatures on authorization cards from the employees?

Accepted Answer

A)   30%
B)   30% + 1
C)   50%
D)   50% + 1E) A) and B)
F) All of the above

Question 13

A grievance procedure is a formal process used to resolve issues that arise out of daily interactions between managers and workers.

Accepted Answer

A) True 
 B)False

Question 14

What year did congress repeal the clause that had exempted the healthcare industry from employee unionization?

Accepted Answer

A)   1974
B)   1958
C)   1981
D)   1965E) A) and B)
F) B) and C)

Question 15

Decertifying a union entails which of the following?

Accepted Answer

A)   Terminating the union's contract with the employees
B)   Management taking away a portion of the union's authority as directed by the employees
C)   Decreasing the membership in the union
D)   When 25% of the union members want to terminate the unions contractE) None of the above
F) A) and B)

Question 16

Traditionally many relationships between healthcare organizations and unions have been __________.

Accepted Answer

A)   Adversarial
B)   Long-term
C)   Collaborative
D)   Win-winE) B) and D)
F) A) and B)

Question 17

When negotiations have failed and a strike is possible,the contract must be extended for __________ when a board of inquiry is appointed,to allow time to properly investigate.

Accepted Answer

A)   10 days
B)   30 days
C)   60 days
D)   an amount of time that the FMCS director decides uponE) B) and C)
F) C) and D)

Question 18

What is the last step in interest-based bargaining?

Accepted Answer

A)   Document agreed solutions
B)   Evaluate options
C)   Select options that meet mutual needs
D)   Clarify the issueE) A) and D)
F) C) and D) A

Question 19

The agency that mediates conflicts during adversarial negotiations is the __________.

Accepted Answer

A)   National Labor Relations Board
B)   Board of the National Labor Code
C)   Federal Mediation and Conciliation Services
D)   Department of LaborE) None of the above
F) A) and B)

Question 20

Six months must pass after certification before employees can decertify their union.

Accepted Answer

A) True 
 B)False

Exam 11: Labor Relations and Healthcare Organizations

The collective-bargaining process begins when the NLRB notifies the management and union that the union has the official right to represent the employees.

Correct AnswerverifiedShow Answer

The process of unionizing healthcare employees has changed drastically since 1974,when healthcare gained the right to bargain collectively.

Correct AnswerverifiedShow Answer

When a union contends that smoking on the facility grounds is a contractual benefit and that any attempt to enforce a new no-smoking policy would need negotiation,it is arguing against the __________.

Correct AnswerverifiedShow Answer

The process of unionization must be initiated by the employees because unions approaching employees is considered an unfair labor practice.

Correct AnswerverifiedFalse

The NLRB is a federal agency that interprets and enforces the NLRA.

Correct AnswerverifiedShow Answer

What percent of the total U.S.civilian work force do unions represent?

Correct AnswerverifiedShow Answer

What is the 2nd step in the labor contract negotiation process?

Correct AnswerverifiedShow Answer

Which of the appropriate is not an appropriate bargaining unit healthcare?

Correct AnswerverifiedShow Answer

Which is not part of the union security clause?

Correct AnswerverifiedShow Answer

Typically during the early stages of the Union Campaign management will argue that __________.

Correct AnswerverifiedA

The National Labor Relations Act of 1935 was created to:

Correct AnswerverifiedShow Answer

To prove that a sufficient number of employees are interested in union representation,the NLRB requires the union to get what percent of signatures on authorization cards from the employees?

Correct AnswerverifiedShow Answer

A grievance procedure is a formal process used to resolve issues that arise out of daily interactions between managers and workers.

Correct AnswerverifiedShow Answer

What year did congress repeal the clause that had exempted the healthcare industry from employee unionization?

Correct AnswerverifiedShow Answer

Decertifying a union entails which of the following?

Correct AnswerverifiedShow Answer

Traditionally many relationships between healthcare organizations and unions have been __________.

Correct AnswerverifiedShow Answer

When negotiations have failed and a strike is possible,the contract must be extended for __________ when a board of inquiry is appointed,to allow time to properly investigate.

Correct AnswerverifiedShow Answer

What is the last step in interest-based bargaining?

Correct AnswerverifiedA

The agency that mediates conflicts during adversarial negotiations is the __________.

Correct AnswerverifiedShow Answer

Six months must pass after certification before employees can decertify their union.

Correct AnswerverifiedShow Answer

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