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The management function that involves the use of influence to motivate employees to achieve the organization's goals is referred to as _____.

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Individual identity includes which of the following?


A) Generalist, coordination of diverse tasks
B) Getting things done through others
C) Working relatively independently
D) building networks
E) Works in highly interdependent manner

F) A) and B)
G) A) and C)

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Middle managers are responsible for setting organizational goals, defining strategies for achieving them and making decisions that affect the entire organization.

A) True
B) False

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Allocating resources across the organization is part of the organizing management function.

A) True
B) False

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_____ managers are responsible for departments that perform a single functional task and have employees with similar training and skills.


A) Top
B) Middle
C) First-line
D) Bottom
E) Functional

F) A) and C)
G) All of the above

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Human communication skills are important to which managerial levels?


A) Top managers
B) Middle managers
C) First-line managers
D) Independent directors
E) All of these

F) A) and B)
G) C) and D)

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_____ involves assigning tasks, grouping tasks into departments, delegating authority and allocating resources across the organization.

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Technological advances have resulted in employees becoming more empowered.

A) True
B) False

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Which of the following managers are responsible for the entire organization:


A) Top managers
B) Middle managers
C) First-line managers
D) Controlling managers
E) Organizing managers

F) D) and E)
G) B) and E)

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With setting priorities and setting schedules, Barry was participating in the decisional role of:


A) entrepreneur.
B) disturbance handler.
C) disseminator.
D) resource allocator.
E) monitor.

F) B) and D)
G) B) and E)

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Identify the four functions of management.

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Planning, ...

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_____ is the understanding of and proficiency in the performance of specific disciplines.


A) Human skill
B) Conceptual skill
C) Interpersonal skill
D) Technical skill
E) Leadership skill

F) B) and E)
G) None of the above

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Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

A) True
B) False

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What is the role of the negotiator?


A) The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility
B) The negotiator role involves seeking current information from many sources
C) The negotiator role involves the initiation of change
D) The negotiator role involves resolving conflicts among subordinates or between the manager's department and other departments
E) The negotiator role pertains to the development of information sources both inside and outside the organization

F) All of the above
G) None of the above

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The individual performer is a(n) _____; whereas, the manager has to be a(n) _____.

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specialist...

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Not-for-profit organizations, such as The Red Cross and the Girl Guides, represent a major application of management talent.

A) True
B) False

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Companies can survive over the long run without innovation.

A) True
B) False

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Which of the following is not a function of management?


A) Plan
B) Control
C) Organize
D) Lead
E) Performance

F) A) and E)
G) All of the above

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List the three management skills necessary to perform effectively in organizations.

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Conceptual...

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Becoming a successful manager means thinking in terms of building teams and networks, becoming a motivator and organizer within a highly interdependent system of people and work.

A) True
B) False

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