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Rapport building can occur through the effective use of both nonverbal and verbal communication in an interview setting.

A) True
B) False

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A written summary of education, experience, and skills is a(n)


A) résumé.
B) cover letter.
C) bona fide occupational qualification.
D) interview protocol.

E) None of the above
F) A) and B)

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An exchange of messages that creates a bond and sets the tone for an interview is called


A) rapport building.
B) paraphrasing.
C) attending.
D) leave-taking.

E) C) and D)
F) B) and D)

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A listing of questions that guides the interview is called


A) primary questions.
B) interview protocol.
C) open questions.
D) a selection interview.

E) B) and C)
F) A) and B)

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According to your text, a bona fide occupational qualification precludes an interviewer from asking an applicant's age.

A) True
B) False

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What type of résumé details the history of your education and work experience, starting with the most recent.


A) Functional résumé
B) Cover letter
C) Chronological résumé
D) Objective statement

E) A) and C)
F) B) and C)

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What are the steps of preparing for an information interview?

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Conduct background r...

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What steps can an interviewee take to prepare for an employment selection interview?

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There are several steps an interviewee c...

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Explain two strategies for practicing attending skills.

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Choose a quiet location with l...

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What type of question reveals what an interviewee thinks about a topic?


A) Neutral question
B) Leading question
C) Open question
D) Primary question

E) B) and C)
F) B) and D)

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What type of question limits an interviewee's response?


A) Secondary questions
B) Leading questions
C) Neutral questions
D) Closed questions

E) A) and B)
F) B) and D)

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Identify two types of video interviews and explain three ways to use them competently.

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Video interviews can be conduc...

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Whether one uses synchronous or asynchronous video interviews, it is recommended to


A) know how to use the technology.
B) test the technology.
C) rehearse and record yourself on video.
D) make sure all of the options are correct.

E) B) and C)
F) A) and B)

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What type of interview typically occurs once a year?


A) Performance interview
B) Focus group interview
C) Selection interview
D) Information interview

E) B) and D)
F) None of the above

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How can you prepare for an employment selection interview?

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Research potential employers; ...

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If Lindsay focuses her skills and experiences to a specific job while preparing for an employment selection interview, what step is she taking?


A) Writing a functional résumé
B) Developing a cover letter
C) Developing questions for the interview
D) Preparing responses for the interview

E) A) and D)
F) B) and C)

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Questions that provide freedom of response are


A) leading questions.
B) primary questions.
C) neutral questions.
D) open questions.

E) B) and C)
F) A) and D)

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What type of interview is used to help an employee by providing feedback and setting new goals?


A) Appraisal interview
B) Exit interview
C) Selection interview
D) Employment interview

E) A) and D)
F) B) and C)

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An interviewee should take all of these steps to effectively manage an employment selection interview EXCEPT


A) dress appropriately.
B) deal with unlawful questions.
C) demonstrate positivity.
D) develop a cover letter.

E) A) and C)
F) All of the above

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The participant in an interview who plans and manages the questions and answers is the


A) interviewer.
B) interviewee.
C) employer.
D) applicant.

E) All of the above
F) B) and D)

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