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How can marketers identify potential opportunities?

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By paying close attention to c...

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Demographic profiles of customers provide an easily understood "snapshot" of the typical consumer in a specific target market.

A) True
B) False

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The first "latchkey" children belong to which generational cohort?


A) Baby Boomers
B) Generation W
C) Generation X
D) Generation Y
E) Generation Z

F) C) and E)
G) All of the above

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Marketers will often decide which population segments to target based on income because income determines consumer


A) purchasing power.
B) education level.
C) marketing influence.
D) desirability.
E) occupational level.

F) All of the above
G) A) and E)

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When a company attempts to appeal to the same target market across countries, for example, by using the same images and copy on a specific product advertisement but changing only the language in which the copy is displayed, that company is taking into account


A) regional culture.
B) consumer culture.
C) geographic culture.
D) country culture.
E) marketing culture.

F) B) and C)
G) All of the above

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________ is the cost to the customers or the fee the bank charges those customers for borrowing money.


A) Interest
B) A service charge
C) Tax
D) Tariff
E) A user fee

F) A) and E)
G) A) and C)

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Select a key trait that best describes Generation Y.


A) varies the most in age, ranging from teenagers to adults who have their own families
B) the largest population of 50-plus consumers
C) was born immediately after World War II
D) was the first generation of latchkey children
E) have had access to the Internet for their entire lives

F) B) and D)
G) B) and E)

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Corporate partners work with a focal company to make and supply products and services to consumers.

A) True
B) False

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How is the balance of ethnicities in the U.S. population changing, and what implications does this have for marketers?

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Because of immigration and increasing bi...

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Marketers in the United States are learning that Hispanic and other minority groups are not alike. How do cultural differences affect purchase decisions?

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Due to immigration and increasing birthr...

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ABC Company knew that its customers were interested in environmentally friendly business practices, so it began marking all of its products as environmentally friendly because they were made with all-natural ingredients, even though ABC's plant was one of the worst polluters in town. The term for this practice is


A) deceptive advertising.
B) greenwashing.
C) environmental exploitation.
D) virtual greening.
E) enviromarketing.

F) B) and E)
G) A) and B)

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Which of the following is a social trend listed in the text?


A) thrift
B) health and wellness
C) environmental legislation
D) economic concerns
E) technological advances

F) C) and D)
G) A) and C)

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Discuss the political and regulatory environment of business as it relates to the protection of consumers. Name and describe at least two laws that had a major impact on fair competition, consumer protection, or industry-specific regulation.

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Students should discuss in general how t...

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By offering environmentally responsible products, green marketers


A) undercut prices of nonenvironmentally responsible marketers.
B) keep costs much lower than those of competitors.
C) make consumers feel guilty for buying other products.
D) add value that other products do not have.
E) All of the choices are correct.

F) B) and D)
G) C) and D)

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Identify three tactics that a mid-priced motel chain might employ to take advantage of the social trends discussed in the text, in hopes of increasing its business. For each tactic, identify the social trend it is based on.

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In recent decades, how has income distribution changed in the United States?

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It has become more p...

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When marketers monitor the economic situation affecting their target markets, they are likely to monitor changes in all of the following except


A) purchasing power.
B) interest rates.
C) inflation.
D) age.
E) currency exchange rates.

F) A) and B)
G) B) and E)

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A generational cohort is a group of people


A) who purchase only one brand of a product throughout their lifetime.
B) who grew up and went to school together.
C) with the same beliefs and values.
D) who are of the same generation.
E) who are not open to new things.

F) C) and D)
G) A) and B)

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How do the economic factors of inflation, foreign currency fluctuations, and interest rates affect firms' ability to market goods and services?

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Shifts in the three economic factors mak...

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The firms that work along with the focal firm to provide goods and services to consumers are viewed as


A) cultural cohorts.
B) corporate partners.
C) cartels.
D) cooperatives.
E) customers.

F) B) and E)
G) A) and C)

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