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Which of the following is considered both an input device and an output device?


A) Central processing unit
B) Keyboard
C) Printer
D) Modem
E) Scanner

F) None of the above
G) All of the above

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A computer maintenance utility designed to free up space on your computer by deleting temporary Internet files is disk _______.

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An advantage of a handheld scanner is that it ____.


A) feeds one sheet of paper through at a time
B) is easier to use than other types of scanners
C) produces the highest quality input
D) is less expensive than other types of scanners
E) is more configurable than other scanners

F) All of the above
G) D) and E)

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A contract that guarantees free service and parts replacement for a certain period, usually 1 year, is a(n) _______.

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The first page of every fax you send from a medical office should be a cover sheet that contains a(n) _______ that all material within the fax is intended only for the person to whom it is being sent.

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The touch screen, touch pad, and ____ are types of pointing devices.


A) scanner
B) mouse
C) cursor
D) template
E) keyboard

F) A) and B)
G) A) and C)

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In a computer, ROM is ____.


A) software that uses more than one medium
B) the primary computer chip responsible for executing programs
C) permanent memory that provides the basic operating instructions for the computer
D) the main circuit board that controls all other components in the system
E) a temporary type of computer memory

F) B) and D)
G) C) and E)

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Protection against spammers is provided by ____.


A) firewalls
B) antivirus software
C) disk cleanup
D) disk defragmentation
E) disaster recovery plans

F) A) and C)
G) None of the above

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Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulses over the telephone line to another machine, where they are converted into an exact copy of the original document?


A) Adding machine
B) Facsimile machine
C) Typewriter
D) Photocopier
E) Postage meter

F) A) and B)
G) C) and D)

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An efficient way to track inventory is to ____.


A) routinely order supplies every week
B) reorder supplies only when they are out
C) use color-coded removable adhesive flags on the inventory card
D) plan for one month and order no earlier than one month ahead
E) order each supply the same day it runs out

F) C) and E)
G) A) and B)

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An invoice is paid with a(n) ________ to a vendor that may be made in cash or by check or money order.

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"Net 30" on a payment invoice means ____.


A) you have 30 days in which to pay the order in full
B) 30 of the items in the order will be sent
C) 30% will be charged if the payment is not paid in full on receipt
D) 3% will be deducted when more than one item is ordered
E) 30 of the items in the order have been backordered

F) C) and E)
G) C) and D)

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A(n) _______ is a barrier that keeps destructive forces away from your computer.

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A(n) _______ contract covers services that are not included in a standard maintenance agreement.

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The best source of information about maintaining a piece of equipment is the equipment _______.

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Examples of output devices are printers and ____.


A) keyboards
B) scanners
C) monitors
D) modems
E) motherboards

F) A) and E)
G) A) and D)

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The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

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A characteristic of a purchasing group is that it ____.


A) requires members to disclose the group's prices to other physicians
B) allows members to spend as much or as little as they need to
C) may require physicians to pay dues
D) generally saves a larger medical practice 5% on supplies
E) is often more expensive than buying supplies as individual offices

F) A) and D)
G) A) and C)

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A computer disaster recovery plan should be in place in a medical office in the event of a(n) ____.


A) security breach
B) system failure or crash
C) optical character recognition problem
D) printer problem
E) Internet access problem

F) C) and D)
G) All of the above

Correct Answer

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To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

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