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Exam 11: Information Systems Sourcing

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Question 1

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To reduce its dependence on a single outsourcing provider, an organization will seek flexibility and take a "best-of-breed" approach. ____________is the term used to describe this use of multiple outsourcing vendors?

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Question 2

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How can a government create an environment where companies from other nations will want to offshore work to their country? List several specific examples.

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Question 3

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The most common driver for insourcing is to:

____________is the most widely used form of cloud computing.

IT organizations will outsource which one of the following IT activities?

The functions of an entire data center can be replaced by which one of the following cloud computing providers?

Determine if the following scenario warrants a make or buy decision. $\begin{array} { | l | l | } \hline \text { Buy } & \begin{array} { l } \text { An orgarization would like to venture into social } \\\text { analytics but has no experience or skills to begin } \\\text { the efforts. }\end{array} \\\hline \text { Make } & \begin{array} { l } \text { A retailer wants to upgrade its Web site bidding } \\\text { system; the bidding system is developed internally } \\\text { and it provides a strategic advarnage over other } \\\text { retailers. }\end{array} \\\hline \text { Make } & \begin{array} { l } \text { An irnovative approach to customized } \\\text { maruffacturing needs to be kept a secret; the hope is } \\\text { that this new process will suprise and shakeup the } \\\text { industry. }\end{array} \\\hline \text { Buy } & \begin{array} { l } \text { The internal website designer has linited } \\\text { availability and is always consumed by the } \\\text { marketing department. }\end{array} \\\hline\end{array}$

Because they have an advanced technological foundation, countries in the highest tier are able to focus investments in "cottage industries."

Organizations may shy away from cloud computing because:

Explain how an IS outsourcing provider is able to derive savings that companies themselves cannot realize.

Of the following, the newest sourcing option for today's IT organizations is:

In 1989, Kodak chose a(n) _____ approach to outsourcing IS activities and chose to work with suppliers like IBM, DEC, and Businessland. This approach was soon dominated by other firms.

The global outsourcing market is growing.

Outsourcing to a company located in the same time zone is referred to as which type of sourcing?

A ____________is a combination of public and private clouds where the services are integrated.

Outsourcing decisions can be difficult and expensive to reverse because of:

How can an organization benefit from outsourcing an IS capability for which it internally has no skills or experience?

An outsourcing organization may not recommend the use of newer technologies. Why not?

Explain the options a company has when the quality of work done by an outsourcing firm is no longer satisfactory.

Kellwood, the American apparel maker, decided to consolidate and bring IT operations back in-house in order to reduce costs. Kellwood chose which of the following strategies?