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Wal-Mart stores in northern Illinois have gone to a , where management works four 10-hour days, and has four days off.


A) core time.
B) mandatory attendance time.
C) shared facilities time.
D) compressed time.

E) All of the above
F) C) and D)

Correct Answer

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is the process of training and educating employees to become good managers and then developing their managerial skills over time.


A) Management development
B) Vestibule training
C) Pre-mentoring
D) Self-actualization training

E) C) and D)
F) A) and B)

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The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time is called management simulation.

A) True
B) False

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Dana is a supervisor at a small manufacturing plant. Her pay starts at $635 per week. Dana is paid on a(n) :


A) The increasingly global nature of markets and the impact of television, movies and the Internet on people's attitudes and perceptions have largely eliminated cultural differences between foreign and domestic workers.
B) Currency rate differences and different laws with respect to fringe benefits such as health insurance and time-off, offer challenges for HR management.
C) U.S. laws require American firms to hire, train, and pay employees in other countries the same way their U.S. employees are hired, trained and paid.
D) More often than not, American firms have found that cultural differences in other nations are so great that it is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign workers.

E) A) and B)
F) None of the above

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A major characteristic of a compressed workweek is that:


A) It increases the overall costs to everyone: employers, employees, and society.
B) It increases theft because employees are likely to take more office supplies home, which changes their overall attitude about honesty.
C) It decreases important social interaction between and among employees on a number of levels, resulting in a change in the social network and corporate culture.
D) It decreases everyone's competitive advantage.

E) All of the above
F) None of the above

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Though temporary workers are employed in most sectors of the economy, almost none have been hired to fill manufacturing jobs.

A) True
B) False

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Frank Lehman is a human resource manager at a major corporation. If Frank's company is like most firms today, which of the following statements about Frank's job is likely to be the most accurate?


A) Most of Frank's time will be devoted to clerical duties such as processing payroll checks and keeping employee files updated.
B) Frank's job will be simpler in the future than it was in the past, because the percentage of new workers entering the labor force who are poorly educated and unprepared for work is slowly but steadily declining.
C) Government laws and regulations concerning hiring, worker safety, pay, and unionization will make Frank's work complex and challenging.
D) Frank and his fellow human resource managers will be given complete responsibility for performing all human resource functions within the organization.

E) C) and D)
F) None of the above

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Telecommuting can actually save employers money by reducing their need for office space.

A) True
B) False

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According to the Making Ethical Decisions box in Chapter 11, it is not unethical to motivate temporary employees by alluding to future opportunities to become a permanent employee, even when you know that there are no additional permanent positions on the horizon.

A) True
B) False

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A disadvantage of flextime plans is that they often:


A) flextime plan
B) compressed workweek
C) maximum plan
D) double shift plan

E) All of the above
F) A) and D)

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is the easiest kind of training to implement, when the job requires simple tasks and/or repetitive.


A) Vestibule training
B) Job simulation
C) On-the-job training
D) An employee boot camp

E) None of the above
F) All of the above

Correct Answer

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Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws were passed to reverse earlier decisions that required some industries to maintain employment quotas when it came to the hiring of minorities.

A) True
B) False

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Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries, because many fringe benefits are not subject to taxes.

A) True
B) False

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Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:


A) is a contingent worker.
B) passed a written exam, but is still working to learn the basic skills needed to be a carpenter.
C) has successfully completed his apprenticeship program.
D) is an apprentice and still on the journey of becoming a certified professional carpenter.

E) A) and B)
F) None of the above

Correct Answer

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An increasing number of contingent workers are highly trained professionals.

A) True
B) False

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Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:


A) networkers.
B) role models.
C) mentors.
D) corporate guides.

E) A) and D)
F) A) and C)

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Which of the following statements about how current HR law views disabilities is accurate?


A) The law varies depending upon how the employee acquired the disability.
B) Disabilities include diseases such as epilepsy, cancer, and diabetes.
C) Disabilities refer to physical but not mental disorders.
D) Any disorder that does not require the employee to adapt the work environment to accommodate the employee.

E) B) and C)
F) All of the above

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Due to a strong economy, employees in manufacturing industries have not had to worry about taking pay cuts, also called "give- backs".

A) True
B) False

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At a large law firm, Gina works daily as a secretary from 9:00 a.m. until 1:00 p.m., when she is replaced by Cassie who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have at the law firm is known as:


A) Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis.
B) Telecommuting offers big advantages for many workers, but is likely to increase costs for employers significantly.
C) Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours.
D) Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

E) All of the above
F) B) and C)

Correct Answer

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Dan works for ElekTek, a firm producing sophisticated electronic equipment used in state-of-the-art security systems. Dan is happy to see that the value of ElekTek's stock has reached $47 per share, because certain employees (including Dan) have the opportunity to buy a given number of shares of its stock for $30 per share for the next year regardless of how high the market price goes. Elec Tek is offering some employees a:


A) salary pay system.
B) commission pay plan.
C) rolling rate system.
D) income averaging plan.

E) A) and C)
F) C) and D)

Correct Answer

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