Question 1

Colors fall within which two areas?

Accepted Answer

A)   Bright and dim
B)   Sharp and dull
C)   Cool and warm
D)   Bland and lively
E)   Fast and slowF) A) and D)
G) B) and C)

Question 2

Which of the following is typically not included in a new patient registration packet?

Accepted Answer

A)   Demographic/insurance coverage form
B)   Notice of privacy practices
C)   Health history form
D)   Living will/durable power of attorney form
E)   Information regarding payment policiesF) A) and E)
G) B) and E)

Question 3

The best way to determine the appropriate level of lighting for the patient reception area is to ____.

Accepted Answer

A)   monitor the number of patient accidents each month
B)   ask the patients what type of lighting they prefer
C)   consult an electrician or lighting showroom salesperson
D)   survey the office personnel
E)   consult fashion magazines for the latest trends in lightingF) A) and C)
G) A) and E)

Question 4

The best type of lighting to use in a geriatric medical office is ____ lighting.

Accepted Answer

A)   dim
B)   dull
C)   bright
D)   track
E)   softF) B) and E)
G) A) and E)

Question 5

Guidelines for protection from hazardous wiring and poorly lit hallways ensure the _________ of staff and patients.

Accepted Answer

The answer of Guidelines for protection from hazardous wiring and...

Question 6

A lively atmosphere is produced by ____ colors.

Accepted Answer

A)   dim
B)   primary
C)   muted
D)   dark
E)   softF) A) and B)
G) C) and E)

Question 7

An advantage of carpeting in a medical office is that it ____.

Accepted Answer

A)   permits easy movement of furniture
B)   helps reduce noise
C)   keeps the office cleaner
D)   is less expensive than other flooring types
E)   forms a better base for scatter rugsF) B) and C)
G) A) and E)

Question 8

Which of the following patients is at greatest risk if another patient who is highly contagious comes into the office?

Accepted Answer

A)   Diabetic patient
B)   Young adult with asthma
C)   Immunocompromised patient
D)   Patient with high blood pressure
E)   Woman who is 5 months pregnantF) A) and D)
G) D) and E)

Question 9

What kind of impression do cool colors create in the reception area?

Accepted Answer

A)   Active
B)   Volatile
C)   Discordant
D)   Energetic
E)   HarmoniousF) A) and D)
G) B) and E)

Question 10

Which of the following should be included when creating a reception area that is accessible to patients with special needs?

Accepted Answer

A)   Use only scatter rugs or unfastened carpet on the floor
B)   Make sure the sills long the floor in the doorways are metal or wood
C)   Attach bars or rails 12 to 24 inches on the walls above the floor
D)   Provide handrails in halls and bathrooms
E)   Provide stairs instead of ramps for quicker office accessF) A) and B)
G) D) and E)

Question 11

Which of the following is a specific housekeeping task the medical assistant may perform?

Accepted Answer

A)   Shampoo the carpet
B)   Empty trash cans
C)   Clean windows and blinds
D)   Launder drapes
E)   Clean air vents and ductsF) C) and E)
G) C) and D)

Question 12

In a well-designed computer workstation, the monitor should be positioned ____.

Accepted Answer

A)   a little to your right so that you can see the document holder clearly.
B)   at a distance that allows you to read the screen without leaning forward or backward.
C)   approximately 5 inches above your line of sight.
D)   approximately 10 inches to the left and slightly below your line of site.
E)   exactly 12 inches from your eyes.F) A) and D)
G) A) and B)

Question 13

According to the OSHA computer workstations checklist, when working at a computer, wrists and hands should be ____.

Accepted Answer

A)   bent up slightly at the wrists
B)   bent down slightly at the wrists
C)   held sideways toward the thumbs
D)   held sideways toward the little finger
E)   straightF) A) and D)
G) B) and C)

Question 14

The purpose of specialty items in a reception area is to ____.

Accepted Answer

A)   decrease the noise in the office
B)   decrease the chance of tripping
C)   add a finishing touch that is pleasing or helpful to patients
D)   provide a pleasant odor in the area
E)   eliminate allergens in the environmentF) A) and B)
G) A) and E)

Question 15

The best way to maintain appropriate room temperature in the reception area is to ____.

Accepted Answer

A)   observe the patients for signs of being too cold or hot
B)   allow patients to regulate the thermostat in the reception area
C)   set the thermostat at a predetermined setting and never change it
D)   periodically survey patients to see if they are comfortable
E)   set the thermostat as directed by the building superintendentF) B) and D)
G) C) and E)

Question 16

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

Accepted Answer

OSHA Occupational Sa...

Question 17

Which of the following guarantees health care for a specific group of citizens regardless of their ability to pay?

Accepted Answer

A)   Americans with Disabilities Act
B)   American Medical Association
C)   Occupational Safety and Health Act
D)   Older Americans Act
E)   Clinical Laboratory Improvement AmendmentsF) B) and C)
G) None of the above

Question 18

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Accepted Answer

The answer of To prevent ________ against people with physical...

Question 19

Cool colors include white, blue, and ____.

Accepted Answer

A)   red
B)   orange
C)   hot pink
D)   mauve
E)   dark brownF) C) and E)
G) B) and C)

Question 20

What type of music would you commonly find in an obstetrics/gynecology practice?

Accepted Answer

A)   Folk music
B)   Soft rock
C)   Jazz
D)   Oldies
E)   CountryF) A) and D)
G) A) and E)

Exam 7: Safety and Patient Reception

What kind of impression do cool colors create in the reception area?

Correct AnswerverifiedShow Answer

Cool colors include white, blue, and ____.

Correct AnswerverifiedShow Answer

Which of the following guarantees health care for a specific group of citizens regardless of their ability to pay?

Correct AnswerverifiedShow Answer

The best way to maintain appropriate room temperature in the reception area is to ____.

Correct AnswerverifiedShow Answer

Which of the following patients is at greatest risk if another patient who is highly contagious comes into the office?

Correct AnswerverifiedShow Answer

Guidelines for protection from hazardous wiring and poorly lit hallways ensure the _________ of staff and patients.

Correct AnswerverifiedShow Answer

Which of the following should be included when creating a reception area that is accessible to patients with special needs?

Correct AnswerverifiedShow Answer

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

Correct AnswerverifiedOSHA Occupational Sa...View AnswerShow Answer

The purpose of specialty items in a reception area is to ____.

Correct AnswerverifiedShow Answer

The best way to determine the appropriate level of lighting for the patient reception area is to ____.

Correct AnswerverifiedShow Answer

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Correct AnswerverifiedShow Answer

Which of the following is typically not included in a new patient registration packet?

Correct AnswerverifiedShow Answer

According to the OSHA computer workstations checklist, when working at a computer, wrists and hands should be ____.

Correct AnswerverifiedShow Answer

A lively atmosphere is produced by ____ colors.

Correct AnswerverifiedShow Answer

What type of music would you commonly find in an obstetrics/gynecology practice?

Correct AnswerverifiedShow Answer

The best type of lighting to use in a geriatric medical office is ____ lighting.

Correct AnswerverifiedShow Answer

Which of the following is a specific housekeeping task the medical assistant may perform?

Correct AnswerverifiedShow Answer

An advantage of carpeting in a medical office is that it ____.

Correct AnswerverifiedShow Answer

In a well-designed computer workstation, the monitor should be positioned ____.

Correct AnswerverifiedShow Answer

Colors fall within which two areas?

Correct AnswerverifiedShow Answer

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OSHA Occupational Sa...
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