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There was a thunderstorm last night, and this morning, Sabine's computer won't turn on. What kind of electrical change most likely damaged her computer?


A) Surge
B) Blackout
C) Noise
D) Brownout

E) B) and D)
F) B) and C)

Correct Answer

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Reggie works for a health insurance company and spends many hours each day entering data into a database. Recently he started complaining to his doctor about lower back pain that just won't go away. Which of the following might his doctor be most likely to recommend? Choose two.


A) Place his computer on a convertible stand-up desk
B) Ask for different job responsibilities
C) Take more frequent breaks
D) Quit his job and work from home

E) A) and B)
F) A) and D)

Correct Answer

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What is the minimum password length recommended by most security experts?


A) 15-20 characters
B) 8 characters
C) 12-15 characters
D) 30-40 characters

E) None of the above
F) C) and D)

Correct Answer

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A

As Mia swipes her security card and is about to walk into her office building, a young man carrying several doughnut boxes clumsily approaches the door and asks her to hold it open for him. What kind of social engineering attack is this?


A) Authority
B) Urgency
C) Trust
D) Intimidation

E) A) and B)
F) B) and C)

Correct Answer

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B

What information do you need to decrypt an encrypted message?


A) Key
B) Password
C) Digital certificate
D) A code on your smartphone

E) None of the above
F) All of the above

Correct Answer

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A

Melissa's wallet was stolen while she was on vacation, and a couple of fraudulent charges came through before she could notify her credit card companies. What other measures should she take to protect her identity after the theft? Choose two.


A) Put a freeze on her credit information
B) Order a free credit report in a month or two
C) Close all her bank accounts
D) Shred incoming credit card bills

E) All of the above
F) B) and C)

Correct Answer

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Gabe is clearing out his wallet because it had gotten too bulky. Which of the following items should he remove from his wallet permanently for security reasons?


A) Driver's license
B) Credit card
C) Social Security card
D) Cash

E) B) and C)
F) None of the above

Correct Answer

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When you access a secure website, what information does your browser use to verify that web server's identity and encryption information?


A) Password
B) Encryption key
C) Digital certificate
D) TIN (tax identification number)

E) A) and C)
F) None of the above

Correct Answer

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When David tries to connect to his home Wi-Fi network, he finds that the router's default Wi-Fi password isn't working even though it worked earlier that day. He resets the device so all the default settings are restored. Two days later, the same problem happens again. What should he change so attackers can't keep reconfiguring his router?


A) Wi-Fi password
B) SSID
C) Access password
D) Guest access

E) A) and B)
F) None of the above

Correct Answer

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Mariella is ready to do some studying at a local coffee shop before her final exam in two days. As she settles in, the manager announces an evil twin attack is in progress and everyone should ensure they're connected to the shop's own Wi-Fi. Mariella checks her phone and finds it has already connected to the attacker's network. What should she do to protect her phone in the future?


A) Delete the coffee shop's Wi-Fi from her saved networks
B) Disable automatic Wi-Fi connections
C) Use the phone's cellular signal instead of Wi-Fi
D) Never access confidential information on her phone

E) All of the above
F) A) and C)

Correct Answer

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Which of the following is the most secure password?


A) HYPERLINK "mailto:$t@rw@r$" $t@rw@r$
B) Passw%rd12345
C) Qwertyuiop[]
D) Elephantstarburstrubikseattle

E) B) and C)
F) C) and D)

Correct Answer

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What characteristic makes this password insecure? riv#MICYIP$qazxsw


A) Too short
B) Uses dictionary words
C) Uses names
D) Uses characters in sequence

E) A) and C)
F) A) and D)

Correct Answer

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Kris is finishing up his homework at his school's computer lab. While he was working, Kris also had a couple of social media accounts open on the lab computer and checked in on his personal email account. What should Kris do now to protect his information from the next user of this computer?


A) Disable pop-ups
B) Add a browser extension
C) Deny cookies
D) Clear browsing data

E) None of the above
F) C) and D)

Correct Answer

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Jerri just bought a new laptop to replace her old one because she needed some new features only available on newer computers. Which of the following are responsible ways she can dispose of the old computer? Choose two.


A) Donate it to a charity
B) Store it in the attic in case parts are needed later
C) Pack it in a sealed box before throwing it away
D) Take it an electronics recycling center

E) A) and D)
F) All of the above

Correct Answer

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Lyle recently got a computer virus and had to pay for a technician to clean his computer. What should Lyle do to protect his computer from another virus?


A) Add a password to the computer
B) Only check email on his smartphone
C) Install anti-malware
D) Stop using social media sites

E) A) and B)
F) A) and C)

Correct Answer

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Pierre received an urgent email appearing to come from his boss asking him to respond quickly to the email with the company credit card number so she can pay for a business meal for her new clients. What kind of email is this?


A) Spam
B) Phishing
C) Ransomware
D) Hoax

E) C) and D)
F) A) and B)

Correct Answer

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How could a thief get your credit card statement sent to his address instead of yours?


A) Retrieve your credit card statements from your trash.
B) Steal your credit card from your wallet.
C) Open a bank account in your name.
D) Fill out a change of address form at the post office.

E) C) and D)
F) B) and D)

Correct Answer

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After shopping for a used Jeep, Nichole starts noticing a lot of ads on her Instagram feed for Jeeps. How did Instagram know she's interested in buying a Jeep?


A) Extensions in her browser
B) Cookies on her computer
C) Virus on her computer
D) Pop-ups in her browser

E) A) and B)
F) B) and C)

Correct Answer

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Sean drifted off while riding the bus home from work. When he woke up, he realized his smartphone was not in his jacket pocket where he usually carries it. However, he's not certain he picked it up off his desk when he left work. What security feature would ensure that no one who might have taken it can access Sean's email while he looks for his phone?


A) Thief picture
B) Remote lockout
C) Last known location
D) Remote wipe

E) B) and D)
F) B) and C)

Correct Answer

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Jodie likes to answer surveys on social media about her pets, where she grew up, what her favorite foods are, and where she goes for vacation. Why could this be a problem?


A) People might think badly of her for some of her choices.
B) Spending too much time on social media could negatively affect her health.
C) Hackers could use this information to answer security questions and access her online accounts.
D) Those surveys often ask for information such as Social Security number or credit card number.

E) A) and B)
F) A) and C)

Correct Answer

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