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Exam 11: Enhancing Employee Management Relations

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Question 1

Multiple Choice

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Which of the following athletes are represented by a union in Canada?

A) golfers
B) NHL hockey players
C) tennis players
D) curlers

E) B) and D)
F) C) and D)

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Question 2

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In Canada what piece of legislation does a union become certified under?

A) Certification Code
B) Union Forming Law
C) Labour Relations Law
D) Canada Labour Code

E) A) and B)
F) A) and C)

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Question 3

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After negotiations between the union and the company break down, they agree to bring in a neutral third party who will conduct a formal hearing and decide on a solution. What is this third party called?

What is the final step in the collective-bargaining process?

In Canada what percentage of the workforce belong to unions?

Which of the following is one of the major longstanding reasons for employees considering joining a union?

Fiona is upset when her employer reduces the number of paid holidays employees will receive each year. She contacts the union to see what she would have to do to get the union to represent employees at the company. Which of the following best reflects her objective in wanting to join a union?

Which of the following is NOT a negotiating tactic that labour can use before and during the bargaining process?

The labour contract for union employees at Caterpillar has expired, and the negotiators have been unable to come up with a new contract. While negotiations continue, the workers have agreed to continue working without a contract. Which of the following is another option to consider in this situation?

The union can immediately begin the process of collective bargaining to reach a labour contract with management after which step of the unionization process?

During the unionization process, which of the following are employees are asked to sign to indicate their support for the union?

What is the first step in the collective bargaining process?

Union members at Whirlpool are meeting today to determine how to prioritize the issues they are bringing to management. These workers are in which stage of the collective bargaining process?

Which of the following government entities oversees and enforces labour relations in Canada?

Chartered Professional Accountants of Canada and the CFA Societies Canada are which of the following?

Which of the following is NOT a reason for workers to start or join a union?

Marek testified against his company last year during an unfair labour practice hearing. Since then, he has had nothing but trouble. He believes management is after him because he is a leading union supporter. He confided in you, hoping you could suggest where to get relief. As a neutral party who knows a few things about employee rights, you suggested submitting a complaint to which of the following organizations?

Which of the following was the second organized labour group in Canada?

After hammering out a tentative contract with the company, the union representatives present the agreement to union members to be voted on. What is this step in the collective bargaining process known as?

Because they were involved in a labour dispute with the company, employees refused to buy its products and encouraged their friends, families, and members of the public to do the same. What is the action called?