Question 1

Which type of decision is deciding whether to introduce a new product line?

Accepted Answer

A)  structured
B)  unstructured
C)  recurring
D)  nonrecurring
E)  proceduralF) A) and B)
G) A) and E)

Question 2

What is the business value of a DSS?

Accepted Answer

DSS can help companies improve supply ch...

Question 3

According to Mintzberg,managers in their informational role act as

Accepted Answer

A)  figureheads for the organization.
B)  leaders.
C)  nerve centers of the organization.
D)  negotiators.
E)  liaisons.F) A) and E)
G) A) and C)

Question 4

When there is no well-understood or agreed-on procedure for making a decision,it is said to be

Accepted Answer

A)  undocumented.
B)  unstructured.
C)  documented.
D)  semistructured.
E)  ad-hoc.F) A) and B)
G) None of the above

Question 5

Which quality dimension of information is concerned that the data values of an information source fall within a defined range?

Accepted Answer

A)  timeliness
B)  consistency
C)  completeness
D)  accessibility
E)  validityF) A) and B)
G) A) and E)

Question 6

Which of the following is not one of the Simon's four stages of decision making?

Accepted Answer

A)  implementation
B)  intelligence
C)  analysis
D)  choice
E)  designF) C) and E)
G) B) and D)

Question 7

The third stage in Simon's description of decision making is choice.

Accepted Answer

A) True 
 B)False

Question 8

Which type of decision is calculating gross pay for hourly workers?

Accepted Answer

A)  semistructured
B)  procedural
C)  structured
D)  unstructured
E)  ad hocF) C) and D)
G) A) and E)

Question 9

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Accepted Answer

A)  IT developers
B)  middle managers
C)  operational employees
D)  business analysts
E)  senior executivesF) A) and C)
G) B) and D)

Question 10

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Accepted Answer

A)  CDSS
B)  MIS
C)  DSS
D)  TPS
E)  ESSF) A) and C)
G) A) and B)

Question 11

Mintzberg outlined three categories of managerial roles:

Accepted Answer

A)  interpersonal,informational,and decisional.
B)  leading,deciding,and controlling.
C)  operations,management,and executive.
D)  cultural,organizational,and technical.
E)  negotiator,spokesperson,and entrepreneur.F) C) and D)
G) B) and C)

Question 12

Which of the following is not one of the six main elements in the business intelligence environment discussed in this Chapter ?

Accepted Answer

A)  managerial users and methods
B)  organizational environment
C)  user interface
D)  data from the business environment
E)  platformF) A) and D)
G) A) and C)

Question 13

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

Accepted Answer

A) True 
 B)False

Question 14

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

Accepted Answer

A) True 
 B)False

Question 15

The decision to approve a capital budget is an example of a(n) ________ decision.

Accepted Answer

A)  structured
B)  ad hoc
C)  semistructured
D)  undocumented
E)  unstructuredF) All of the above
G) A) and C)

Question 16

Middle management face primarily unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Accepted Answer

A)  operational supervisors
B)  senior managers
C)  analytic modelers
D)  business analysts
E)  executivesF) A) and E)
G) A) and B)

Question 18

The role of liaison falls into which of Mintzberg's managerial classifications?

Accepted Answer

A)  decisional
B)  informational
C)  interpersonal
D)  symbolic
E)  leadingF) A) and B)
G) B) and D)

Question 19

Structured decision making is most prevalent at lower organizational levels.

Accepted Answer

A) True 
 B)False

Question 20

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Accepted Answer

A)  decisional
B)  informational
C)  interpersonal
D)  symbolicE) B) and C)
F) A) and D)

Exam 12: Enhancing Decision Making

The decision to approve a capital budget is an example of a(n) ________ decision.

Correct AnswerverifiedShow Answer

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Correct AnswerverifiedShow Answer

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Correct AnswerverifiedShow Answer

MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

Correct AnswerverifiedShow Answer

Which quality dimension of information is concerned that the data values of an information source fall within a defined range?

Correct AnswerverifiedShow Answer

What is the business value of a DSS?

Correct AnswerverifiedDSS can help companies improve supply ch...View AnswerShow Answer

Which of the following is not one of the Simon's four stages of decision making?

Correct AnswerverifiedShow Answer

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Correct AnswerverifiedShow Answer

Structured decision making is most prevalent at lower organizational levels.

Correct AnswerverifiedShow Answer

According to Mintzberg,managers in their informational role act as

Correct AnswerverifiedShow Answer

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

Correct AnswerverifiedShow Answer

The third stage in Simon's description of decision making is choice.

Correct AnswerverifiedShow Answer

Which type of decision is calculating gross pay for hourly workers?

Correct AnswerverifiedShow Answer

Mintzberg outlined three categories of managerial roles:

Correct AnswerverifiedShow Answer

Which type of decision is deciding whether to introduce a new product line?

Correct AnswerverifiedShow Answer

Middle management face primarily unstructured decisions.

Correct AnswerverifiedShow Answer

The role of liaison falls into which of Mintzberg's managerial classifications?

Correct AnswerverifiedShow Answer

When there is no well-understood or agreed-on procedure for making a decision,it is said to be

Correct AnswerverifiedShow Answer

Which of the following is not one of the six main elements in the business intelligence environment discussed in this Chapter ?

Correct AnswerverifiedShow Answer

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Correct AnswerverifiedShow Answer

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DSS can help companies improve supply ch...
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