Question 1

Expert systems work by applying a set of AND/OR rules against a knowledge base,both of which are extracted from human experts.

Accepted Answer

A) True 
 B)False

Question 2

Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.

Accepted Answer

A) True 
 B)False

Question 3

Structured knowledge is explicit knowledge that exists in informal documents.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following systems digitizes,indexes,and tags documents according to a coherent framework?

Accepted Answer

A)  wikis
B)  CAD
C)  document management
D)  LMS
E)  KMSF) A) and D)
G) A) and E)

Question 5

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

Accepted Answer

A)  Knowledge experiences network effects as more people share it.
B)  Knowledge should be seen as an intangible key asset.
C)  Knowledge enables firms to become more efficient in their use of scarce resources.
D)  Knowledge is unconditional.
E)  Much of the firm's value relies on being able to create knowledge.F) A) and D)
G) B) and C)

Question 6

Virtually all expert systems deal with problems of

Accepted Answer

A)  policy development.
B)  classification.
C)  logic and control.
D)  high complexity.
E)  imprecise rules.F) None of the above
G) B) and C)

Question 7

Intelligent techniques include CAD and VRML.

Accepted Answer

A) True 
 B)False

Question 8

Forward chaining is

Accepted Answer

A)  a strategy for searching the rule base in an expert system that begins with information entered by the user.
B)  the programming environment of an expert system.
C)  a method of organizing expert system knowledge into chunks.
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis.
E)  a programming algorithm used to create a virtual world using VRML.F) A) and B)
G) B) and E)

Question 9

Fuzzy logic systems "learn" patterns from large quantities of data by sifting through data,searching for relationships,building models,and correcting over and over again the model's own mistakes.

Accepted Answer

A) True 
 B)False  False

Question 10

Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge,from top-level scientists to clerical and data workers.

Accepted Answer

A) True 
 B)False

Question 11

The last step in the knowledge management value chain is

Accepted Answer

A)  feedback.
B)  acquire.
C)  disseminate.
D)  store.
E)  apply.F) B) and E)
G) A) and B)

Question 12

Which of the following describes a difference between neural networks and genetic algorithms?

Accepted Answer

A)  Genetic algorithms are designed to process large amounts of information.
B)  Genetic algorithms are a type of knowledge discovery,while neural networks are an intelligent technique.
C)  Neural networks are programmed to "learn."
D)  Genetic algorithms are designed to work with small amounts of data,while neural networks can handle large quantities of data.
E)  Neural networks are a type of machine learning,whereas genetic algorithms are static programs.F) A) and D)
G) A) and C)

Question 13

Intelligent agents can discover underlying patterns,categories,and behaviors in large data sets.

Accepted Answer

A) True 
 B)False

Question 14

Which type of intelligent agent models the behavior of consumers,stock markets,and more,by seeing them as autonomous agents that follow relatively simple rules for interaction?

Accepted Answer

A)  agent-based modeling
B)  MOOC
C)  augmented reality
D)  VRML
E)  genetic algorithmF) B) and D)
G) All of the above

Question 15

Which of the following techniques is used for knowledge discovery?

Accepted Answer

A)  expert system
B)  transaction processing systems
C)  case-based reasoning
D)  data mining
E)  fuzzy logicF) None of the above
G) C) and D)

Question 16

Which of the following is not used to capture tacit knowledge?

Accepted Answer

A)  expert system
B)  case-based reasoning
C)  fuzzy logic
D)  neural network
E)  knowledge baseF) A) and B)
G) B) and C) D

Question 17

Which of the following would not be classified as a knowledge work system?

Accepted Answer

A)  computer-aided design system
B)  3D visualization system
C)  investment workstations
D)  expert system
E)  virtual reality systemF) B) and E)
G) B) and D) D

Question 18

What is the difference between a neural network,fuzzy logic,and genetic algorithms? Which would be most useful to an organization of astronomers analyzing gamma ray emissions reaching Earth?

Accepted Answer

A neural network attempts to emulate the...

Question 19

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Accepted Answer

A)  KWS
B)  KMS
C)  taxonomy
D)  intelligent technique
E)  COPF) A) and B)
G) None of the above

Question 20

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Accepted Answer

The expertise and experience of firm emp...

Exam 11: Managing Knowledge

Expert systems work by applying a set of AND/OR rules against a knowledge base,both of which are extracted from human experts.

Correct AnswerverifiedShow Answer

Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.

Correct AnswerverifiedShow Answer

Structured knowledge is explicit knowledge that exists in informal documents.

Correct AnswerverifiedShow Answer

Which of the following systems digitizes,indexes,and tags documents according to a coherent framework?

Correct AnswerverifiedShow Answer

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

Correct AnswerverifiedShow Answer

Virtually all expert systems deal with problems of

Correct AnswerverifiedShow Answer

Intelligent techniques include CAD and VRML.

Correct AnswerverifiedShow Answer

Forward chaining is

Correct AnswerverifiedShow Answer

Fuzzy logic systems "learn" patterns from large quantities of data by sifting through data,searching for relationships,building models,and correcting over and over again the model's own mistakes.

Correct AnswerverifiedFalse

Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge,from top-level scientists to clerical and data workers.

Correct AnswerverifiedShow Answer

The last step in the knowledge management value chain is

Correct AnswerverifiedShow Answer

Which of the following describes a difference between neural networks and genetic algorithms?

Correct AnswerverifiedShow Answer

Intelligent agents can discover underlying patterns,categories,and behaviors in large data sets.

Correct AnswerverifiedShow Answer

Which type of intelligent agent models the behavior of consumers,stock markets,and more,by seeing them as autonomous agents that follow relatively simple rules for interaction?

Correct AnswerverifiedShow Answer

Which of the following techniques is used for knowledge discovery?

Correct AnswerverifiedShow Answer

Which of the following is not used to capture tacit knowledge?

Correct AnswerverifiedD

Which of the following would not be classified as a knowledge work system?

Correct AnswerverifiedD

What is the difference between a neural network,fuzzy logic,and genetic algorithms? Which would be most useful to an organization of astronomers analyzing gamma ray emissions reaching Earth?

Correct AnswerverifiedA neural network attempts to emulate the...View AnswerShow Answer

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Correct AnswerverifiedShow Answer

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Correct AnswerverifiedThe expertise and experience of firm emp...View AnswerShow Answer

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A neural network attempts to emulate the...
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The expertise and experience of firm emp...
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