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Exam 1: A First Look at Interpersonal Communications

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Question 51

Multiple Choice

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According to research,how do competent communicators achieve effectiveness?

A) They give lots of feedback.
B) They adjust their behaviours to the person and situation.
C) They use an appropriate balance of seriousness and humour.
D) They consistently use the same types of behaviour in a wide variety of situations.

E) A) and D)
F) A) and C)

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Question 52

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Which of the following best defines the meaning of the "environments" that communicators occupy?

A) the social systems in which they communicate
B) the physical locations in which they communicate
C) the space that they require to communicate effectively
D) the fields of experience that affect how they understand others' behaviour

E) A) and C)
F) B) and C)

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Question 53

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Jonah,a Police Sergeant,decides that the new police officer didn't mean to insult him by using slang.What has Jonah just done?

Which statement best describes interpersonal relationships?

Which statement best describes impersonal relationships?

According to Maslow's hierarchy,what is the most fundamental need?

James and Dan are in an intimate relationship together.Using a demanding tone of voice,James tells Dan that it is his turn to do the dishes.What type of message is James sending to Dan?

Discuss the importance of effective interpersonal communication for the workplace.Be sure your answer references elements of the transactional model and the characteristics of an effective communicator,as discussed in Chapter 1.

Which statement best describes the relational dimensions of a message?

The transactional model represents communication as static-more like a gallery of still photographs than a motion picture film.

Marjorie is upset with her neighbour,Gord.Instead of talking through the problems with Gord she talks about Gord behind his back to other people in the neighbourhood.Gord is hurt by this and,although Marjorie apologizes and their relationship is cordial,Gord does not forget what Marjorie has said about him behind his back.Which communication principle does this scenario demonstrate?

Scott needs to provide feedback to Stephanie on her performance as a nursing student on placement at a long-term care facility.Scott is very careful in how he words his feedback so he doesn't offend or discourage Stephanie.What is Scott doing?

Match each of the statements below with the element of the communication model it illustrates most clearly. -Ali raises his voice as he speaks with Lee.

Which term is defined as the degree to which the parties in a relationship have the power to influence one another?

According to research,which statement best describes social media communication?

An international study conducted with university students found that when some students went 24 hours without using their cellphone,going on Facebook,texting,emailing,etc.they experienced symptoms similar to drug addiction withdrawal.

Your text argues that it is important to react in unique ways to every person we meet and to respond to each person as though they are unique.

Cognitive complexity is the ability to construct a variety of frameworks for viewing an issue.

Jan thinks highly of Dr.Lee's knowledge and teaching abilities.Jan shows this by regularly attending classes,listening intently,and telling others how good the classes are.What type of relational message is Jan sending?

What is the best thing to do when you are unsure of the relational dimension of a message?