Question 1

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

Accepted Answer

A)   A tendency to be unprepared at meetings
B)   A tendency to have a high degree of performance
C)   A tendency to focus on relatively few tasks at one time
D)   A high level of organization and self-discipline
E)   An ability to meet deadlines without failF) A) and B)
G) A) and C)

Question 2

How willing a person is to take chances in their decision process indicates a person's

Accepted Answer

A)   self-esteem.
B)   locus of control.
C)   risk propensity.
D)   self-efficacy.
E)   cognitive dissonance.F) C) and E)
G) B) and E)

Question 3

What is MOST useful about Theory X and Theory Y?

Accepted Answer

A)   They shed light on managers' attitudes toward employees.
B)   They provide a useful blueprint for taking action.
C)   They help managers better understand employees.
D)   They accurately depict the attitude of employees at work.
E)   They support management decisions and plans.F) D) and E)
G) A) and B)

Question 4

The use of teams can increase motivation and job satisfaction.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the potential benefits to the employer from a flextime program.

Accepted Answer

Employers implementing flextime programs...

Question 6

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Accepted Answer

A)   Person-job fit
B)   Psychological contract
C)   Inducements
D)   Contributions
E)   Motivation contractF) None of the above
G) C) and D)

Question 7

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may NOT be right?

Accepted Answer

A)   The pay scale
B)   The person-job fit
C)   The employee's attitude
D)   The organization's plan
E)   The team structureF) A) and B)
G) B) and E)

Question 8

Identify and explain each of the "Big Five" personality traits.

Accepted Answer

The "Big Five" personality traits are ag...

Question 9

Which motivational theory focuses on social comparisons as a motivator?

Accepted Answer

A)   Equity theory
B)   Expectancy theory
C)   Maslow's hierarchy of needs
D)   Hygiene factors
E)   Herzberg's two-factor theoryF) A) and E)
G) All of the above

Question 10

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

Accepted Answer

A)   Participative management and empowerment
B)   Theory X
C)   Classical theory of motivation
D)   Modified work schedules
E)   Scientific managementF) A) and B)
G) D) and E)

Question 11

According to social learning theory, what determines the behavior of an individual at the work place?

Accepted Answer

A)   Cognitions and social environment
B)   Management by objectives
C)   Analysis
D)   Comparisons
E)   ReinforcementF) C) and D)
G) B) and C)

Question 12

How are equity theory and the psychological contract connected?

Accepted Answer

In both situations, employees compare a ...

Question 13

Under what conditions might the use of work teams be inappropriate?

Accepted Answer

Work teams may not be appropriate when w...

Question 14

How does Maslow's hierarchy of needs model explain employee motivation?

Accepted Answer

Maslow identified five levels of human n...

Question 15

According to research, emotional intelligence cannot be developed or learned.

Accepted Answer

A) True 
 B)False

Question 16

The two-factor theory examines the relationship between effort and performance.

Accepted Answer

A) True 
 B)False

Question 17

According to the classical theory of motivation, attention from the supervisor is more of a motivator than money.

Accepted Answer

A) True 
 B)False

Question 18

Which of these behaviors BEST indicates good organizational citizenship?

Accepted Answer

A)   Being willing to help new employees
B)   Asking for a pay raise
C)   Meeting job performance standards
D)   Keeping regular hours
E)   Using office supplies for business useF) All of the above
G) A) and C)

Question 19

Which of the following is being practiced when employees can determine how to accomplish their jobs and results in increased commitment to organizational goals?

Accepted Answer

A)   Social learning
B)   Participative management
C)   Management by objectives
D)   Job enrichment
E)   Positive reinforcementF) B) and D)
G) B) and C)

Question 20

If a task involves a high level of detail, which type of personality would be best suited to perform the task?

Accepted Answer

A)   One who exhibits high agreeableness and low conscientiousness
B)   One who exhibits more negative emotionality and low agreeableness
C)   One who exhibits high openness and low negative emotionality
D)   One who exhibits high conscientiousness and low extraversion
E)   One who exhibits high creativity and low negative emotionalityF) B) and E)
G) None of the above

Exam 8: Employee Behavior and Motivation

According to research, emotional intelligence cannot be developed or learned.

Correct AnswerverifiedShow Answer

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Correct AnswerverifiedShow Answer

Discuss the potential benefits to the employer from a flextime program.

Correct AnswerverifiedEmployers implementing flextime programs...View AnswerShow Answer

Under what conditions might the use of work teams be inappropriate?

Correct AnswerverifiedWork teams may not be appropriate when w...View AnswerShow Answer

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

Correct AnswerverifiedShow Answer

Which of the following is being practiced when employees can determine how to accomplish their jobs and results in increased commitment to organizational goals?

Correct AnswerverifiedShow Answer

According to the classical theory of motivation, attention from the supervisor is more of a motivator than money.

Correct AnswerverifiedShow Answer

How are equity theory and the psychological contract connected?

Correct AnswerverifiedIn both situations, employees compare a ...View AnswerShow Answer

Which of these behaviors BEST indicates good organizational citizenship?

Correct AnswerverifiedShow Answer

How willing a person is to take chances in their decision process indicates a person's

Correct AnswerverifiedShow Answer

If a task involves a high level of detail, which type of personality would be best suited to perform the task?

Correct AnswerverifiedShow Answer

How does Maslow's hierarchy of needs model explain employee motivation?

Correct AnswerverifiedMaslow identified five levels of human n...View AnswerShow Answer

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may NOT be right?

Correct AnswerverifiedShow Answer

According to social learning theory, what determines the behavior of an individual at the work place?

Correct AnswerverifiedShow Answer

What is MOST useful about Theory X and Theory Y?

Correct AnswerverifiedShow Answer

The two-factor theory examines the relationship between effort and performance.

Correct AnswerverifiedShow Answer

The use of teams can increase motivation and job satisfaction.

Correct AnswerverifiedShow Answer

Identify and explain each of the "Big Five" personality traits.

Correct AnswerverifiedThe "Big Five" personality traits are ag...View AnswerShow Answer

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

Correct AnswerverifiedShow Answer

Which motivational theory focuses on social comparisons as a motivator?

Correct AnswerverifiedShow Answer

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Correct Answer
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Employers implementing flextime programs...
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Work teams may not be appropriate when w...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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In both situations, employees compare a ...
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Correct Answer
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Correct Answer
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Correct Answer
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Maslow identified five levels of human n...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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The "Big Five" personality traits are ag...
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Correct Answer
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