Question 1

What is quality of work life? What is its relation to a firm's human resource strategy?

Accepted Answer

Quality of work life means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements.Quality of work life is one of the two primary goals of a human resource strategy,the other of which is efficient utilization of people.

Question 2

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within ± .1 minutes of the true value,if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Accepted Answer

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Question 3

Which of Hackman and Oldham's five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize?

Accepted Answer

A)  skill variety
B)  job identity
C)  job significance
D)  feedback
E)  autonomyF) D) and E)
G) C) and D)

Question 4

One use of labor standards is to determine what constitutes a fair day's work.

Accepted Answer

A) True 
 B)False

Question 5

One of the elements of ergonomics is

Accepted Answer

A)  allocating work time based on economic studies.
B)  the cost justification of technology.
C)  designing tools and machines that facilitate human work.
D)  assembly line balancing.
E)  the establishment of time standards.F) B) and E)
G) A) and E)

Question 6

Labor standards based on historical experience are relatively inexpensive to obtain.

Accepted Answer

A) True 
 B)False

Question 7

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 8

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8-hour days.Which of the following scheduling techniques is the firm employing?

Accepted Answer

A)  flextime
B)  constant employment
C)  part-time status
D)  flexible workweek
E)  compressed workweekF) C) and D)
G) All of the above

Question 9

An enlarged job has more responsibility than the same job enriched.

Accepted Answer

A) True 
 B)False

Question 10

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

Accepted Answer

The classical stopwatch study,...

Question 11

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Accepted Answer

A) True 
 B)False

Question 12

Normal time for a stopwatch study is equal to which of the following?

Accepted Answer

A)  Average observed time × Performance rating factor
B)  Average observed time + Performance rating factor
C)  Average observed time / Performance rating factor
D)  Average observed time - Performance rating factor
E)  Performance rating factor / Average observed timeF) B) and D)
G) B) and E)

Question 13

Most unions do not accept the use of predetermined time standards.

Accepted Answer

A) True 
 B)False

Question 14

Often called human factors,the study of work is known as ________.

Accepted Answer

ergonomics

Question 15

The two most basic policies associated with employment stability are:

Accepted Answer

A)  job enrichment and job enlargement.
B)  employment for life and guaranteed minimum wage.
C)  follow demand exactly and hold employment constant.
D)  incentive plans and piece-rate plans.
E)  full-time and part-time.F) C) and E)
G) A) and D)

Question 16

Define standard time.

Accepted Answer

The standard time for a task provides an...

Question 17

In time studies,normal time is:

Accepted Answer

A)  average observed time multiplied by a performance rating factor.
B)  larger than standard time.
C)  determined by historical experience.
D)  converted to standard time by the performance rating factor.
E)  one hour later during the summer months.F) D) and E)
G) A) and B)

Question 18

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Accepted Answer

These data are not objective and have unknown levels of accuracy.It is unknown whether they represent a reasonable work pace or not,or whether unusual occurrences are included.

Question 19

The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.

Accepted Answer

A) True 
 B)False

Question 20

What are operations charts used for?

Accepted Answer

Operations charts are used to ...

Exam 10: Human Resources,job Design,and Work Measurement

What is quality of work life? What is its relation to a firm's human resource strategy?

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within ± .1 minutes of the true value,if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Correct Answer
verified
n = = = ...
View Answer

Which of Hackman and Oldham's five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize?

Correct Answer
verified

One use of labor standards is to determine what constitutes a fair day's work.

Correct Answer
verified

One of the elements of ergonomics is

Correct Answer
verified

Labor standards based on historical experience are relatively inexpensive to obtain.

Correct Answer
verified

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Correct Answer
verified

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8-hour days.Which of the following scheduling techniques is the firm employing?

Correct Answer
verified

An enlarged job has more responsibility than the same job enriched.

Correct Answer
verified

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

Correct Answer
verified
The classical stopwatch study,...
View Answer

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Correct Answer
verified

Normal time for a stopwatch study is equal to which of the following?

Correct Answer
verified

Most unions do not accept the use of predetermined time standards.

Correct Answer
verified

Often called human factors,the study of work is known as ________.

Correct Answer
verified
ergonomics

The two most basic policies associated with employment stability are:

Correct Answer
verified

Define standard time.

Correct Answer
verified
The standard time for a task provides an...
View Answer

In time studies,normal time is:

Correct Answer
verified

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Correct Answer
verified
These data are not objective and have unknown levels of accuracy.It is unknown whether they represent a reasonable work pace or not,or whether unusual occurrences are included.

The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.

Correct Answer
verified

What are operations charts used for?

Correct Answer
verified
Operations charts are used to ...
View Answer

Exam 10: Human Resources,job Design,and Work Measurement

What is quality of work life? What is its relation to a firm's human resource strategy?

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within ± .1 minutes of the true value,if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Correct Answerverifiedn = = = ...View AnswerShow Answer

Which of Hackman and Oldham's five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize?

Correct AnswerverifiedShow Answer

One use of labor standards is to determine what constitutes a fair day's work.

Correct AnswerverifiedShow Answer

One of the elements of ergonomics is

Correct AnswerverifiedShow Answer

Labor standards based on historical experience are relatively inexpensive to obtain.

Correct AnswerverifiedShow Answer

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Correct AnswerverifiedShow Answer

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8-hour days.Which of the following scheduling techniques is the firm employing?

Correct AnswerverifiedShow Answer

An enlarged job has more responsibility than the same job enriched.

Correct AnswerverifiedShow Answer

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

Correct AnswerverifiedThe classical stopwatch study,...View AnswerShow Answer

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Correct AnswerverifiedShow Answer

Normal time for a stopwatch study is equal to which of the following?

Correct AnswerverifiedShow Answer

Most unions do not accept the use of predetermined time standards.

Correct AnswerverifiedShow Answer

Often called human factors,the study of work is known as ________.

Correct Answerverifiedergonomics

The two most basic policies associated with employment stability are:

Correct AnswerverifiedShow Answer

Define standard time.

Correct AnswerverifiedThe standard time for a task provides an...View AnswerShow Answer

In time studies,normal time is:

Correct AnswerverifiedShow Answer

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Correct AnswerverifiedThese data are not objective and have unknown levels of accuracy.It is unknown whether they represent a reasonable work pace or not,or whether unusual occurrences are included.

The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.

Correct AnswerverifiedShow Answer

What are operations charts used for?

Correct AnswerverifiedOperations charts are used to ...View AnswerShow Answer

Correct Answer
verified
n = = = ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The classical stopwatch study,...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
ergonomics

Correct Answer
verified

Correct Answer
verified
The standard time for a task provides an...
View Answer

Correct Answer
verified

Correct Answer
verified
These data are not objective and have unknown levels of accuracy.It is unknown whether they represent a reasonable work pace or not,or whether unusual occurrences are included.

Correct Answer
verified

Correct Answer
verified
Operations charts are used to ...
View Answer